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Mobiles

Archives for June 2017

Best value low-use PAYG
Any suggestions what is the best value low use PAYG at the moment? Probably only send about 50 texts per month and almost never use it to make a call. Just don't want to get tied into something which requires regular credit top-up that I am never going to use.
Plusnet MSE Sim only deal..Beware No 4G issue!
Last week I took out the MSE Plusnet Sim only offer (5gig of 4G data, unlimited texts/minutes for £10 p.m.) I ported my number over from EE but for a week now, I have been unable to get any Data. My iPhone 5s shows the 3G logo onscreen but I can't access anything unless Im on wifi. I contacted Plusnet who sent a second sim…
Porting number nightmare - advice needed please
I was with Virgin Mobile, and got a PAC, which I gave to my new provider: The People's Operator (TPO). As per TPO's procedure, I activated their sim before giving giving them the PAC, and was told the transfer usually happens the next working day but can take up to 3 days in "rare" case. More than 2 weeks later, I'm still…
Finding your Apple Username from your Ipad? Where to look for it ?
Do you have an apple Ipad? Can you open it and do it on your ipad, to find where you go, to find your Where do you go on your Ipad to get your apple username? and apple Email? 1) Which app? and where do you go? Apple username 2) Which app? and where do you go?apple email 3) Is an apple ID username and the apple Email the…
02 rubbiss customer service
Last Monday i went into an 02 shop and wanted a particular phone, Asked them if they would transfer data fom my old phone they said no problem but the 'guru wasnt in so i said i would come back Friday or Saturday. I went back saturday, then they told me i had to make an appointment to see this 'guru' grrr. Made an…
For a change a pat on the back for EE
This afternoon I had to ring EE about some unexpected charges that had come on my bill which I hadn't realised I would be liable for . I spoke to a delightful young man on the other end, and he was very patient and helpful and took me through them all. Realising that I had made an error, he immediately said 'OK no worries…
TalkTalk Mobile sim prices to increase in August 2017
TalkTalk mobile sim plans have announced they will be increasing their plans which will show in August bills. The increase in the monthly SIM plans vary depending on which SIM plan you have, and whether you are paying the standard plan price or a promotional price. See table below: Plan Name Monthly increase to a standard…
Consumer Rights Act Grey Area?
Hi all, In July 2016 I purchased a Motorola Moto G4 Plus phone from Amazon for £199. I have been using this phone up until the end of May 2017, upon which the phone stopped emitting any sound from the speaker, therefore no ring tone, no voice on calls, no music, nothing. I sent the phone back to Motorola for repair under…
O2 network
Hi, O2 network seems to work best here, no 4g I think. Who runs on the O2 network? Gifgaf, Tesco and any others ? Would like 1000 minutes no data and a few texts per month sim only. I see the 3network and some EE networks have some really cheap deals but not so much with O2 or am I missing something? Thanks
Buying Used iPhone 7 - Precautions
Hi all, I'm somewhat in the dark about these matters but concerned about falling foul to problems later down the line. I'm after an iPhone 7 128GB and have been looking on eBay and Gumtree, etc. Not ever having had a phone contract before I don't know how they work but there seem to be a lot of phones for sale out there…
UK smartphones that work in the US?
I'm going to New York for 6 days in a couple of months, so wanted to use my phone for citymapper, a bit of surfing and voip. I bought a 3GB Three Trio data bundle which roams for free in the US, but have now found that my Smart Ultra 6 won't work on 3G or 4G there, as the bands are not compatible. I'm looking for a…
S7 mirror case app
Hi is the Kview mirror app safe to use? https://play.google.com/store/apps/details?id=cc.kuapp.kview.mirror&hl=en_GB This is the type of case that use's It…
Plusnet Sim Only Offer
I'm having trouble getting the Plusnet sim only offer advertised on the MSE page (5gb data, unlimited calls and texts for £10 per month). I've gone through the whole ordering process and got as far as paying for the first month upfront, and then I get an error message. Does anyone know if this is a problem with their site?…
popup
I went onto the internet this morning and straight away a pop up for giff gaff appeared...it wont go away and I cant get to anything else on the internet. Does anyone please know how to get rid of it?
SIM Only deals? Any good ones out there?
Looking for a sim only deal cheap. Does anyone know of any good ones? looking for approx 2-4 gb of data and as many calls as you can get for £10 or under a month :) have a good day :money:
Vodafone/Talkmobile phone query.
To cut a long story short I bought a used Huawei Y6 Pro a few months back that's locked to Talkmobile. I put my Vodafone Sim into it (4g enabled and used on other phones) and all works well except there's no 4G. This phone has been sold through other suppliers which do provide 4G on the same device. Given that Talkmobile…
What are my rights if network performance plummets?
Hello I joined Vodafone in Feb 2017 because of their strong network performance in my office, which is where I predominant use my mobile data. In the past week, my previously strong 4G signal has now started to become a weak 4G signal which drops to 3G frequently. When I joined Vodafone, I could get 25mb down and about…
Mobile Cancellation Notice
If anyone knows anything I can throw at EE to insist they allow me to pre-date my cancellation would be appreciated. My mobile contract with EE is coming to an end on August 1st and I don't wish to continue it. It says on their website that for cancellations, you have to give them at least 30 days notice that you wish to…
Orange PAYG been to France, got charged 15p min for call and texts
I am with orange PAYG, I often go to France and I got text when I arrived, telling me how much my calls and texts will cost while in France. Over the years the cost has been reducing until last year the text said "make a call for 4p, and recv a call for 0p, send a text for 1p and MMS for 4p" Last couple of times it worked…
Affordablemobiles.co.uk Deal - too good to be true?
We are trying to buy my son a Samsung Galaxy S7 Edge for his birthday. He is currently on a SIM only deal with GiffGaff and I've been looking at unlocked reconditioned models at about £340.00. I've seen a deal with Affordablemobiles.co.uk for £27 a month with no up front cost. and if you add on his monthly Giffgaff it;s…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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