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Mobiles

Archives for February 2017

1p Mobile - International Calls - landline and mobile?
https://www.1pmobile.com/ What do you think?
EE Removing £5 Line Rental Discount!!
Had a text from EE on 25th Feb. 2017 stating "Your £5 Line Rental Discount has been removed from your account, your normal Line Rental rate will apply". Can they do this? My 24 month contract started in August 2015. Does this come under the thread https://forums.moneysavingexpert.com/discussion/5064278 started in July…
BT mobile text charges- Niger error
I'm wondering if anyone can help- OH contacted me to see if anyone had come across this before. He has a BT mobile (useful as I can call him on it from our home phone with no charge). Today he received a "monthly spend cap near" warning so went on to our account to see why as he hadn't done anything unusual. On the online…
Carphone warehouse/vodafone issues
To cut a long story short my wife and I went to carphone warehouse and renewed our contract with Vodafone. The sims got registered to the wrong phones th assistant spoted the mistake and stop the transaction but unfortunately it was too late for my phone and it had to be returned for a contract reversal of something.…
Moto G5 and Moto G5 Plus release date, news and features
http://www.techradar.com/news/moto-g5-and-moto-g5-plus-release-date-news-and-features The company confirmed both the Moto G5 and Moto G5 Plus will be launching in March, but as yet Motorola hasn't confirmed precisely which markets the phone will be launched
NEW Nokia 3310
http://bgr.com/2017/02/26/nokia-3310-price-release-date/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+TheBoyGeniusReport+%28BGR+%7C+Boy+Genius+Report%29 Alright, since I did own one, many, many moons ago it was good and memories... very cherished it has been... sort off :D @£40 for all the grannies and to…
Cracked Screen
Hi, I wonder if anyone can help. I have a sony xperia m4 aqua but have dropped it and the screen is now cracked. Usable but hard to watch videos. I rang EE and my options are: Cancel the contract for £225 Upgrade for £199 Get a sharing contract for a new phone for £16 per month + £20 for the new phone. Contract runs till…
Basic PAYG mobile that will work in USA
Last year on a visit to San Francisco neither of our basic Samsung phones with EE would work. Not compatible it would seem although roaming was ON. Which BASIC (call + text) phones are compatible with USA networks? Thanks
Unknown mobile charges
Hi all, I am hoping you can advise me on something that I have noticed on my mobile bills. Over the past 6 months I have noticed my bills getting higher and higher. I have only just had the chance to look into it and noticed there are some unusual charges. When I ask for more information, it says it may have to do with TV…
How do I respond to Ombudsman?
I posted this on Vodafone sticky but not sure what a sticky is. Do I get responses from msers? Was taken in by the hard sell at the end of Nov 2015 and took out an amazing tariff so good I asked for a second number for my child but not after a long discussion about making sure he could't ever go over the 2Gb data limit. I…
Distance selling regs for Europe
Hi, some time ago I ordered a "Fairphone". I have an email receipt from 18 Jan. I did read at the time that it wouldn't be delivered for a while. At the bottom of my email receipt, it says it will be delivered by 31 May. Basically I got sick of waiting and bought another phone. So now I want a refund on this one, but I…
ee contract
hi guys I suppose I'm not the first to have done this but I signed up for an additional line with ee for my wife's:( brownie pack which I find she cannot afford I've gone back to ee shop only to be told I can not get out of contract and I only took it out 5 days ago bit lost now because I made this mistake has anyone any…
I want my PAC from Vodafone
Hello folks, Is there a simple way to get Vodafone to comply with my request? I have quite simply found a better deal and I would stay with them if they match it but so far they have not matched it nor given me my code. Last night I was on that type talk and they agreed to text me my code. So far nothing, shall I just wait…
Change of mobile - keep contract or move?
Hi, I currently have an old HTC phone which is on its last legs, instead of upgrading I kept the same phone and reduced my contract to £9.99 per month and it generally stays at that price per month or has a small increase, so maximum £12 per month for my usage. I get 250mb per month and 250 minutes and unlimited texts, the…
Orange Prepay (EE) Price Increase from 30th March 2017
Many charges going up across Orange prepay plans, call/text etc. If you wish to stay put, and are still on the default "Starter" tariff your better off moving onto another; for lower pay and go rates use/see Racoon 2 for general cross-net mobile calling (low usage) otherwise continue with Talk and Save or Choose your own…
need help EE SIGNAL!
hi I am in desperate need of help where to go next with this complaint, I have logged it with EE and the Ombusman but no resolution! me and my partner have a joint contract we set up over the telephone now in September last year we moved property and started to experience loss of signal we both get 0 bar - 1 Bar, despite…
Three SIM offers, ending this Friday (24th)
I noticed Three have some discounted "Advanced" plans (free roaming and tethering plans) on offer, such as the 600 mins, 30 GB, one at £20/month instead of £26 and a couple of other plans at £3/month off. While the web site doesn't mention an end date, speaking with their sales team the end date is apparently 24th Feb.…
ID mobile rollover gigs
I have just recently took a contract out with ID mobile for a iPhone 6. When I found the deal on compare the market it said it came with roll over gigs and then said the same when I got redirected to the ID website. I took the contract but the day after my old network contacted me and offered me the same phone with 1gb of…
Vodafone live chat...
Hi All I am looking to cut my monthly expenses & having brought down some other bills I thought I would get cheeky on my mobile contract. I have been with Vodafone on my current number for just over 13 years now & my daughter has a handset on the contract. I was silly & took out the new iPhone when it came out (yes I know…
Can i get refund on phone unlocking scam/deceit?
i was looking to get my iPhone 7 unlocked and saw this website that do it for £19.99 So I paid and got an email today about unlocking but i need to pay a furher £60!! "We cannot refund pre-orders due to the cost of preparing the unlock, as stated on our homepage. " https://www.officialiphoneunlock.co.uk/ when buying and…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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