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Are Vodafone back office staff stupid?
Hello all, Firstly sorry for my headline but I've lost it with this incompetent company! As some of you are aware the saga I've had with Vodafone regarding activating my sim card, five weeks without mobile data, being disconnect due to sheer stupidity.... I like many took out the 12 month sim only plan which as part of the…
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Best sim for Tanzania and Dubai
Hi can anyone help, my daughter is travelling to Tanzania for two weeks with a stopover in Dubai. She is going to take her old Apple Iphone 4 with her and I want to buy her a PAYG sim so she can keep in touch whilst away. Any advise on the best one to buy, I would prefer to set it up before she goes than have her buy when…
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Call forwarding whilst abroad
Hi, I am away in France on Wednesday and wanted to stay connected with my friends and family. My current PAYG sim is with The Peoples Operator which doesn't work outside the UK unless you provide 3 months bank statements and a deposit of £50, not the norm and I've not got time to sort it now and wouldn't want to pay the…
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Vodafone default - Credit Check Issue
Hello, Apologies if this has been mentioned before, I have recently decided to start thinking about getting a mortgage, and upon a credit check noticed I have a 'default' left on my account by Vodafone. I was with Vodafone for 48 months, never missed a payment. Once my second contract had ended, instead of upgrading the…
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Some Qs on SIM only via mobiles.co.u
I'm an existing Vodafone customer on SIM only, happy with the network and service, and like using EuroTraveller. I need to change contract to get more data and also to save money. Mobiles.co.uk have a good cashback-via-redemption offer on a 6Gb data Vodafone SIM. £27 monthly down to £12 after cashback (or alternatively 3Gb…
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Vodafone increase the cost of calls to 084/087 twice within nearly 6 weeks.
Vodafone are taking the pee. The first service charge of 23p a minute they announced from 1/7/15 is only going to be available for less than 6 weeks, before increaseing to 45p on 10/8/15 https://www.vodafone.co.uk/explore/costs/call-charges/index.htm They annouced before EE and then clearly saw what EE proposed and upped…
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3 mobile payg, queuing up add ons?
Cant seem to find answer on 3 website. does anyone know if there is a limit to how mant add ons you can queue up on payg on three mobile? going abroad and wanted to queue some up before I go. Thanks
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Three PAYG Add Ons - Have they changed?
I've been a 3 payg user for around a year now but have just come to purchase an add-on and have found that the All In One £15 with 300 mins and unlimited data isn't an option for me to purchase via My3. The only All In One options I have are either the £10 (with 100 mins and 500 mb data) or the £25 (with 500 mins and…
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Vodafone, death of a company - Advice Taking Vodafone to the Small Claims Court.
Hello. So.... a quick skimming of my mobile phone history is this... Long time and loyal Vodafone customer who upgraded to a Samsung Galaxy S4 in mid-2013ish... I regretted it instantly as the beloved Vodafone (once the best mobile company in the UK) just repeatedly messed things up :- 1) Terrible upgrade deal which I…
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Iphone 5c case recommendation please
Can anyone recommend a good case? I've just bought a new 5c and really want to protect it. I got a wallet style case from Amazon but don't feel I can rely on it to hold the phone in place, it seems to want to pop out though I do think wallet-style is the way to go. Does anyone have any recommendations please. Thank you DS
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Carphone Warehouse Sony Z3
Hi Bought this phone in March amongst other reasons because it claimed to be waterproof. II IS NOT. Despite Z3 webpage showing happy smiling people taking videos & photos underwater it is not waterproof as I learnt to my cost in Vietnam. Now I took it back to CW & they told me that as its over 28 days they could not swap…
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Best of these 2 deals, tethering v MiFi
Which is best long term solution, Tethering or Mi Fi? I'm mobile in my caravan and looking at these 2 deals. Three Mi Fi 15Gb data £20/month plus Three SIM only for phone, 600 mins, 1Gb data, free 0800 and calls abroad. Total £31 per month. o2 is also £31 per month for 20Gb data (unlimited tethering they say), unlimited…
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Kingdom Mobile
Hi, does anyone have experience with this virtual? The bundles look very good value, but are saying "coming soon". I've emailed them to ask what "soon" means to them, no reply as yet. Mike
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Delight Privacy Policy
I was thinking of getting a Delight sim until I saw their privacy policy allows them to sell your personal information to third parties for marketing. The third parties can then contact you about things they want to sell you. However you can refuse to allow this, but it says "Where you do refuse to this use of your…
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Isle of Man Phone Charges
I'm trying to start a bit of a campaign on Isle of Man phone charges. If anyone is willing to join me please write to your MP via https://www.theyworkforyou.com. I suggest text below: "Please can you raise the following issue with the Department for Culture, Media and Sport. I have recently discovered that my mobile phone…
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Network coverage issue with Vodafone
Wonder if anyone can help, we have noticed a significant deterioration in vodafone's 2G signal in our area. We are also having issues with the suresignal. I have been a vodafone customer for 5 years, we've never had more than 2G signal and wouldn't expect it, but we used to be connected more or less all the way to local…
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new phone has hijacked someone else's contacts!
OH picked up new Galaxy S6 yesterday at Ee shop. Salesman transferred his contacts from his old galaxy S4 to the new phone Phone went live today and he took it out with him this evening. Went to send a text and saw that someone else's contacts had appeared in his contacts list in addition to his own. Not mine. Phone was…
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Three retention deals?
Has anyone had any luck with retention deals with Three? I am coming to the end of a year of 200mb and 500Mb data for £6.90 where I use an add-on of AYCE data for £5 for 30 days so £11.90 pm. I have just rung to see what they could offer but they were sticking rigidly to the website deal where I would have to pay £17 for…
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HTC terrible service
I have recently endured a terrible month with HTC after my phone developed a fault where the vibration stopped working. I returned my phone via UPS (arranged by HTC) who promptly lost the phone. Approximately a month later, after various conversations, investigations, claims being lodged between HTC and UPS, I was informed…
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Vodafone: very cheeky price rises on way from August
Hello money savers, Thought you would all like to know that Vodafone, the network that promised never to increase its prices for the duration of your contract, has decided that the price rises from 1 July were not enough. So it has decided to put prices from 10 August for the second time in as many months. Some people have…