Delight Privacy Policy

Herongull

I was thinking of getting a Delight sim until I saw their privacy policy allows them to sell your personal information to third parties for marketing. The third parties can then contact you about things they want to sell you.

However you can refuse to allow this, but it says "Where you do refuse to this use of your Personal Information please put your refusal in writing, detailing which aspects of our use you refuse, and send it to the address at which you should send us notice."

Since you have to write to them to refuse your data being sold on, there is a risk that they might have already sold your data by the time they have received and read your letter!

Has anyone had any experience of: 1/ managing to stop their personal data being sold on or 2/ being hassled by cold callers and junk mail after signing up to Delight?

eDicky

Thanks for the warning, this kind of 'lack of privacy policy' is probably not unusual (?) these days, but they certainly aren't making it easy to opt out. I can say that I have been using their sim for about four months and received no junk calls, or spam to the email address I gave, nor any extra junk mail by post so far. However I am still using my first £5 top up (paid using a prepaid card) and never purchased anything through their mobile data, so I may be considered too low value a target.