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O2 phone insurance claim help
Hi, I am hoping im in the right thread/area but im desperate for some help and advice. Friday 11th Jan I lost my phone whilst getting out a friends car-it came out of my pocket unknown to me. As I came out of the persons house I was in (im a carer and was outside a clients when I lost it and was indoors for 30 mins) I…
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Orange gave me two phones through the post
Hi guys, A couple of months ago, I organised a new contract from Orange for the Samsung Galaxy Note 2, and arranged for the phone to be delivered to my workplace. However, week after week they would say it would be arriving in a few days as it was currently out of stock, but never did. Eventually after 3 weeks they…
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Tesco
Hi, i'm 11 months into a 24 month contract with the above shop (can't bring myself to call them a supermarket). The phone speaker is not working properly and it is very difficult to make out what someone is saying. The mouse button is broken which makes moving the cursor is nigh on impossible and takes utter ages if it…
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Text forces phone to connect to Internet
A couple of times recently I have been sent text messages which look quite normal, yet if I hit "reply" my phone connects to the internet to do so before I can stop it - even though I haven't told it specifically to connect. I don't have any data included in my phone package - at the moment I have no intention of using my…
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iphone 4 call logging
I am trying to find a number I rang last Thursday but my recent call logging only goes up to last Friday, is there any way I can view call logging from further back???
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Mobile phone recycling -Cex
Hi, I have recently recycled my iphone 4 with an online company called Cex, well I have tried to!!! I sent the phone off at beginning of Januray and have not received my money. I have tried to email but had no response. There is no phone number to contact them on, so basically i'm an iphone down and £147 short. I have got…
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Direct Debit Problem - Car Phone Warehouse
I'm after some advice please I took out a new contract with CarPhone Warehouse on 23/12. I provided my bank details, verified them by chip and pin and have a copy of the DD Mandate showing these, however on 16/1 they attempted to take the DD from another account I hold but no longer use (I had a contract with them approx 6…
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Very Annoyed by Orange
There's not a lot I can do about it now apart from alert other people about the sales techniques of Orange. At christmas my mother took out an Orange Mobile contract for her grandson as his Xmas pressie. My mum is 75 and suffers with short term memory loss. I am in the process of getting LPA but had to wait til my eldest…
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Cheap iPhone 5, Contract!
After researching i gathered that roughly the price for an iphone 5 contract was around about £1000 spread over 2 years. The following method will cost.............. £864 Well, if you buy the iPhone directly from Apple (Sim Free) it will cost £530, or with 2 years financing £575 (Spread across 24 monthly payments of £24)…
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Carphone Warehouse
Having some issues with a phone from carphone warehouse - just wondering if anyone else had similar problems. Took out an iPhone 4S on contract end of October. Phone screen has now stopped working. Took it to Apple and when they've taken it apart the phone has apparently been tampered with and looks like someone has tried…
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Poor O2 service
I've never had a problem with getting a signal before but the past few weeks I've noticed my phone keeps saying 'no service'. If i leave it, it continues to say this no matter where I go. But, if I turn it off then on again, the signal returns. This is getting to be a pain in the backside having to keep turning it on and…
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Vodafone are a nightmare
Hi all back in may/june my husband (who is on contract with vodafone mobile) was contacted by Business Phones Direct (who stated they were vodafone direct) offering him a Nokia Lumia and an Ipad for £35/ month for 2nd line sounded great so took it out for our son. When parcel arrived completely wrong phone so he phoned…
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O2 plan to stop issuing chargers with new phones.
O2's first trial of selling charger-free phones has seen a take-up rate of 82%. The operator launched the trial with HTC in September and had previously announced plans to remove all chargers by 2015. O2 had a target that 70% of purchases of the HTC One X+ would be without a charger. The operator said that if the results…
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Cheapest SIM only deals for internet use on phone abroad.
I have a Samsumng Galaxy 2 tablet with WIFI and 3G and I am going to Laos, Vietnam, Cambodia and Thailand in a few weeks time. I will need to use the internet when I am in those countries. Hopefully I will be able to pickup WIFI connections in hotels, but when I am out in the street I will need to have a sim card for data…
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use of wireless on Smartphones to avoid high bills
Hi I will be replacing my basic mobile in the summer when the contract comes to an end. I have an iPod touch which i have just bought and so have been trying wireless access. I am deciding whether to get a PAYG Smartphone and try to use wireless wherever possible or to go for a contract so I have more internet access. I'd…
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Phone has broke 5 times (4 new phones) can I cancel 24 month contract?
Hello all, I have a 24 month contract with Orange (I am about 5 months into the contract) with the Orange San Diego mobile phone. During the 5 months I have had this phone I have recieved 4 replacement phones for a fault that has happened times (it has just happened again). The fault is the top power on/off button keeps…
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VODAFONE BT WIFI Hotspots
Hi, I was wondering if anybody has been able to connect tp the BT Wifi hotspots. I have recently transferred to Vodafone on a new contract with the promise of 2GB free wifi from hotspots but have never been able to connect to one. I have noticed a number of people on the internet have been unable to connect and i was…
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EE want deposit AFTER sending me a phone
I applied for a contract phone with EE about 10 days ago. Free phone, £36 a month for calls etc. I then received an email from them after a couple of days saying my phone was on its way. The phone arrived the next day but I only used it on wifi for the first few days. Saturday I received my first bill through email. It…
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Noob wants a new mobile phone 4 text / calls ... low usage
Hello, I am looking to get a new mobile phone. My current Motorola is 8-10 years old. I only use it to make and receive the occasional phone call and text message. I am on the Virgin network with it on a pay-as-you-go basis. I spend about £5-10 monthly. I am only looking to replace it as the battery life is next to useless…
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More clear mobile price plans
A lot of people end up in expensive and lengthy contracts because of the shiny new "free" handset lure. I think mobile operators should be told to start selling their contracts differently e.g. £35/month = £15 - price plan, £20 - monthly instalment for your handset.
