-
Unexpected Orange bill -apps using data without me knowing.
I am on an Orange tariff with an add on of 500MB which I hardly use and have never run out. However last month apparently I used 697MB chargable useage 7.8 costing £11 now I usually check useage through the month when the Orange site works and last month I know there were a couple of days when I used mobile internet more…
-
"Rates are subject to change without any prior notice" ?!?!
I have a TravelTalk sim so that people can call me for free when I'm abroad (Austria). Recently a call cut out. I added some credit and sent a text message (at around 60p! sets off the cheap calling...) which you're meant to do every month to keep the sim active. However, after a while, the call cut out again. After some…
-
o2 iphone camera fault
o2 iphone camera stopped working on contract only 8 months old but told buy o2 i have to pay for repair why
-
the best pay as you go sim for pac transfer
Hi!I am currently on t-mobile contact and want to transfer my number to a different t-mobile contract but this isn't possible unless I transfer my number out of tmobile to a different network, then get a pac code, then give that to tmobile to bring it back into tmobile! So basically I need a host payg sim just to put my…
-
feel like i have been duped by tmobile
renewed my contract with tmobile and was told that i had unlimited internet but when i looked at my details it said internet 250mb. Queried it as i renewed my contract based on this being part of the package and they said that I do have unlimited browsing but i only have 250 meg of downloads. I feel duped but they say…
-
switch off internet
I wish to switch off internet capability on my Nokia C2-02. I have an account with Virgin mobile. I have already racked up extra charges in my attempt to get used to the new phone. I don't want internet on my phone and do not have it included in my monthly plan. please help!
-
Trying to cancel 3 mobile contract
I took out a 12 month SIM only (£12p.m.) contract with three just a few days ago (I’m still within the 14 day cancellation period). I wanted this for my son who is allowed the most basic phone at his school. When the SIM came it would not work on his phone. I tried it on my wife’s HTC and it worked and I guess that it…
-
Tesco Mobile "Family Perks"
Any pay monthly Tesco mobile subscribers seeing mention of 'Family Perks' on their accounts? "You could get Family perks if you add another eligible subscription to your account. Click here for information" The link doesn't actually work but I chatted with a CS rep: Me: In my account, I see: "You could get Family perks if…
-
Free upgrade on Orange to 4S, but do I hold out for the iPhone 5?! any advice?!
Trying to figure out if I have become an evil genius or not, but in my head this works. Although I have already found a slight hitch... - I am eligible to upgrade my iPhone to and iPhone 4S 16gb white - I wanted to hold out till september till the new iphone 5 came out - I could upgrade now to the 4S, have that till…
-
Cancellation of 3 contract
Hi I am currently 18 months into a 24 month contract with 3. I havew just moved to an area of the country that has no signal what so ever!! I can only use my phone when I am at work. I contacted 3 and advised them of the problem, and they said that as they are hoping to improve the service in the area soon, they will not…
-
Giffgaff customer sevice
I have a giffgaff sim card which at the end of the month when the credit is used is going in the bin.. Customer service is rubbish, contact can only be made through email which takes 3 to 4 days for a reply, My cause for complaint was that they offer a free £5 credit when you join them, so I did and bought a £5 goody bag.…
-
Orange PAYG 50% price increase!!
I'm sad to say that after being an Orange PAYG customer for 15 years I'll now be leaving. I usually put £10 a month on my phone which gives me free texts, some internet and I was able to buy 100 minutes for £5 and have £5 left for any extras. They've increased the price of the £5 extras to £7.50!! Shocking and ridiculous.
-
Confusing - Which deal is better?
Ok, so contract is up on one of my handsets (I have two with Orange not he same account). Did the usual telephoning Orange, wasn't offered anything particularly inspiring. Always preferred short term twelve month contracts rather than 18/24. Saw that Phones4U offered an iPhone 4 8GB for £36 for 12 months, this included…
-
All you can eat data deals
Hi everyone, I currently have an 'all you can eat' data deal on my contract with O2 (because it is a hangover from when these were common two years ago). But now O2 don't offer this kind of contract, and I use an awful lot of data so think I need it. Are 3 the only provider that offer this now? Is there a cheap way of…
-
How to fight against extortionate change on contract phone
Hello all I bought my teenage sons mob. phones as birthday presents. My elder one had a Blackberry for about £25/month since Oct last year. There were limited txts and minutes included but a few times i was charges over £100. I argued with t-mobile and stated my son is under 16 and usually BBMs his friends, txts and rings…
-
Please advise needed
Hi i have been an orange mobile contract customer for almost 4 Years and when i upgraded my mobile phone contract on january 2011 i did it through phones for u, i had orange care on my account before upgrading and i contacted orange at the time of upgrade to find out if this could be carried on and was told yes,(which they…
-
could virgin have locked my vodafone mobile?
This is a bit complicated but here goes. I had a vodafone contract in 2009 with a nokia 5800 xpress music. Contract ended - phone was mine to keep, so I went to virgin pay as you go. New virgin sim worked no problem. Have just been given a new phone so want to give this nokia to my son and have tried putting giffgaff sim…
-
iphone 4 broken, over 12 months old but 24 month contract
Its my girlfriends, not mine before you ask, I personally dislike ithings. Anyway, so the home button on the phone has stopped working, essentially rendering the phone unusable, 3 are not interested and Apple are not interested...where do we stand on this, technically she hasn't finished paying for it, and certainly 14…
-
why did T-mobile say no
I'm in the last month of my contract with t-mobile and have had no luck in getting the phone or contract I want from them via retentions, they want me to pay £150 for the phone, even though this is the same price and deal as a new customer can get from their website. no loyalty discount. so I have decided I'm going…
-
Need Urgent Help With Phone
Hi, Looking for a certain phone. I don't mind which make really but nothing too bad... Looking to spend up to £70 on it. I would preferably like a capacitive touch screen phone which DOES NOT have wifi. I've seen the Sony Ericsson Yendo but looking for alternatives. I'm also open to other phones. Would prefer a touch…
