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o2 iphone camera fault

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o2 iphone camera stopped working on contract only 8 months old but told buy o2 i have to pay for repair why

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  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ask o2 why?
    It doesn't matter that it is on contract. What matters, is that it has 12 month Apple's warranty. If it was supplied by O2 then they have obligations under the Sale of Goods Act.
    Consumer Rights
  • gjchester
    gjchester Posts: 5,741 Forumite
    dandro wrote: »
    o2 iphone camera stopped working on contract only 8 months old but told buy o2 i have to pay for repair why


    Grumblers right but Why has it stopped working.

    If it's just died then you have the right to a repair, if it's because of damage you've done (accidentally or not) then it's not.

    You may get a faster response sending it to Apple (or booking an appointment and taking it to an Apple store) than using o2.
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