-
Worth pursuing?
Sorry im not sure if i should post this in one of the airline specific threads? Was on flight MT1966 from manchester to tenerife, 13/06/17. Flight was delayed 3-4 hours due to 'third party software issues'. Im sure ive read somewhere on here that this was down to an update at manchester airport and therefore probably isnt…
-
Easy Jet accepted flight delay but only paid one of the party
Hi, Our Easy Jet flight from Pisa to Manchester on the 30th May 2017 was delayed for over 4 hours. The airline accepted responsibility when my husband put in a claim via their website. He has since received his compensation, but mine has not been acknowledged. He completed the application, which asked for details of other…
-
Reccommended flight delay compensation?
Hi All, Back in March (2017) we had a flight delay of 6 hours from Amsterdam - San Fransisco, this was through KLM. During the delay we were handed food vouchers but as we were flying business class we chose to head back to the Lounge. Once we arrived in San-Fransisco we were handed a piece of paper which stated how long…
-
All or Nothing?
*I have posted this in another thread also. My apologies if you read it twice* Hello, I have previously claimed compensation for my parents, so I am not a complete newbie. However, my own situation is quite different and I would appreciate any discussion/advice around it. On Saturday 17th June my departure time from…
-
Question on BA Delay
BA have finally got in contact and agreed to pay me compensation for the issues over the bank holiday weekend. My flight was cancelled on 27th and I flew home on the 28th. Their response says : "I'd like to begin by apologising for the inconvenience caused by the cancellation. We understand this must have been frustrating,…
-
BA IT Outage - BA Lied About My Length Of Delay, Compensation Refused
Hi Money Saving Experts, I was one of the many thousands of passengers caught up in the global IT outage last month. My flight left San Francisco on time, but we were left on the tarmac at Heathrow when we landed for four hours. I know this because I watched enough episodes of a TV show that lasted an hour each, but also…
-
Part of the wing fell off - do I claim BA or American?
I booked roundup flights with BA to and from the USA. The flights were all operated by American. I arrived back this morning 24 hours delayed, because part of the flap on the wing the first plane I sat on fell off soon after departing. By the time the plane had returned (accompanied by fire trucks); I had waited on the…
-
LATAM Airline
I am posting this as a new thread as I can't find any mention of this airline. I was on an escorted tour of South America organised by Mercury (Sun Spot) Tours. Our flight on 4th June with this South American airline was cancelled . I have used the Resolver tool to claim the maximum compensation from them of 600 Euros. I…
-
Help! Flight cancellation but Thomas cook won't pay!
Hi all, wondering if anyone can help me at all. Myself an 3 friends went on a holiday to Cyprus travelling back on 4th of this month, when we got to larnaca airport after going into duty free etc were told flight was cancelled, we flew back the next evening (was a total nightmare and I've never experienced such shocking…
-
Flight Landed at different airport from Ticket
Hi all, I was wondering if anyone claimed money back from flying to a different airport than the one on the ticket which made the flight over 210 minutes late from the proposed time landing. Kind Regards John
-
Flight Delay claim beware
:mad: Two Companies operating under no win no fee Flightdelays---Flightdelayed one letter different you ask for help from one of the companies you get bombarded with emails asking to fill in forms one company it appears comes back with second request so you send off the second claim, Flightdelays claim success deduct their…
-
Stuck between a rock and a hard place...
I had a domestic flight back in January that was delayed for over 3 hours. The flight was with Aer Lingus but booked through Kiwi (third party booker). Over the last few months I've been bounced between the two. Aer Lingus state that they informed Kiwi of the cancellation as these were the only details they had, and Kiwi…
-
Emirates flight cancellation - should I escalate on resolver or wait?
Our Emirates flight was cancelled (after they tried to get the plane to work for about 4 hours with us in it) and I ended up with a 24h delay (only 1 connection per day). I used resolver and send the standard letter. I am now able to escalate on resolver but I'm not sure if I should. We got the following reply 3 days after…
-
Compensation query
Hi All Double pointed question here if I may : looking for a little guidance please. - I was on a BA flight from Kuwait (to LHR) on Friday which suffered engine trouble mid air and returned to Kuwait. I was rebooked onto Etihad via Abu Dhabi and arrived home 18-20 hours later than planned. Would this qualify for the…
-
Turkish Airlines
I was transferred from a codeshare flight with ANA to Tokyo via Brussels. The Heathrow to Brussels flight was delayed so we wouldn't get the connecting flight. As part of Star Alliance they offered me an alternative flight with Turkish Airlines but that was delayed causing me to miss the connection in Istanbul. We were…
-
Denied boarding compensation.
DD was denied boarding on a KLM flight.She was given an overnight hotel, a voucher for food and got the first flight the next day. I believe she will be entitled to 250 euros but she had paid for a hotel on the night she should have traveled and could not use or cancel at such short notice. Is she entitled to ask for that…
-
MSE News: BA compensation blunder wrongly DENIES passengers payouts
British Airways passengers whose flights were cancelled as a result of the recent IT meltdown have been mistakenly told their compensation claims have been rejected even though they are eligible to claim, MoneySavingExpert.com can reveal......Read the full story: 'BA compensation blunder wrongly DENIES passengers payouts…
-
Query on Cancelled flight compensation
Hi, In May 2017 I had booked a travel from New Castle to India through Emirates via Dubai. My Flight from New castle to Dubai (dep time 13:45) got cancelled due to some technical reasons.Initially they said it would be delayed, but finally they cancelled. Due to this they arranged alternate flight from Manchester at 20:30…
-
Refused travel due to bad weather, but flight still departed
I was scheduled to travel from Manchester to Berlin via Amsterdam on 4th November 2015. On arrival at Manchester airport I was advised by my carrier KLM, that they could not honour the booking due to adverse weather in Amsterdam, and they immediately rebooked me with Brussels Airlines via Brussels. I was at the gate…
-
Flight Compensation TAP only
Anyone know what is the physical or emal address of TAP is that I can send a Flight compensation claim to? I could only find the contact email address victoria@tapvictoria.com on their website and I have had no response or acknowledgement to my claim e-mail - using MSE temoplate claim form. I hear that TAP are one of the…