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no contact from nwnf
morning all, Any advice please on how to deal with this, I contacted a nwnf agent over 2 years ago and have had one case settled ( took over a year! and weeks of actually waiting for the money after awarded)) I had an email in july stating that they were now taking legal action against the airline and have sent a lba, But…
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Historical Flight Info?
Hi, my flight was delayed in February 2014 and I'm pretty sure it was by over 3 hours but want to check. I've found some websites that will let me check the data for a price, but wondered if I could get it for free somewhere? Thanks :beer:
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MSE News: Ryanair faces legal action for wrongly rejecting flight delay claims
The CAA says Ryanair has been wrongly rejecting flight delay and cancellation compensation claims... Read the full story: Ryanair faces legal action for wrongly rejecting flight delay claims Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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Been Offered Flight Delay Compensation
I have just been offered flight delay compensation of €800 for me and my husband from CONDOR but it is to spend with CONDOR AIRLINES within 3 years. I am not really interested in their flights as we don't want to go anywhere they go to. Can I insist that a refund is only acceptable ?
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Jet2 want to settle out of court - how much interest on claim is reasonable?
Hi All I currently have a claim going through the small claims track with a hearing date set for 29th Sep. Thanks to Vauban and all the information he has published on this forum I have been able to prepare what I think is a comprehensive bundle of documents and I'm all ready for court. :) Today Jet2's solicitors Bird &…
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MSE News: Victory for passengers on flight delay claims in European court ruling
The ECJ has ruled that technical problems are not "extraordinary circumstances", meaning passengers can claim... Read the full story: Victory for passengers on flight delay claims in landmark European court ruling Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Please can anyone help/advise me?
Please can anyone help me, I've followed the advice on this thread and have now reached a point where my case against United (missed connection London - Newark - Orlando, due to short delay, resulting in arriving in Orlando 8 hours 57 minutes late) has been referred to Liverpool court as United have defended it all the…
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Air Moldova have delayed connection overnight. What to do?
Hi, Just got a message saying my flight with Air Moldova from Venice to Moscow via Cisnau has been changed. We were due to fly back on 10th October in the afternoon from Venice them take a 1900 connection to Moscow. Now we've had a mail saying our connecting flight won't be until 0700 on 11th meaning an overnight stay in…
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Aurigny Air
Hi Aurigny is the airline of Guernsey. We travelled with them on Sunday back to Gatwick but was delayed for over 5 hours. They state on their site that because they are not based in the EU and the flights do not originate in the EU they are not liable under this EU regulation. They had to charter an aircraft which came…
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Is it worth trying to claim ?
My flight back to the UK from Girona Spain into Gatwick airport on Sept 03 this year was delayed due to the plane we were to board was grounded because of a hurricane on Cape Verde Island ... We were due to fly at 00.45 to arrive in gatwick at 1.50, we didnt take off until 5 am and arrived at Gatwick at 7 am.........Do…
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Flight dates
Does anybody know whether the airlines are at liberty to give out information of a delayed flight. We flew Monarch to Sharm el Sheikh in July 2011. Our flight was due to depart at 9am approx. and finally left at 5pm approx. Unfortunately we thought it was the 4th July but it was not. Help!!
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Thomas Cook Flight Delay Please Assist
My family and I were due to be collected from our hotel in Turkey between 21:55 and 22.25 13/08/15, the pick up arrived at 23:10 and we then had to collect other passengers, the rep David was very coy and did not inform us of any delays; we finally arrived at airport 00:10 local time (20 mins journey). Flight scheduled for…
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Flightright NWNF
My flight with AA was delayed for over 4 hours so I sent a flight compensation letter on the 10/08/15 explaining that I was entitled to compensation. I received an automated reply saying they would get back to me but as I never heard anything else I on the 18/08/15 I went onto a NWNF company site and they took my case. I…
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Historical departure board info by airport
Hello apologies if this has already been posted but is there a way of finding out the arrivals/departure activity of a specific airport (Barcelona) by date. I sense my delay compensation is going to be a farce as they will cite extraordinary circumstances - weather but I want to see if other flights were either taking…
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Uninformed of 6 hour stopover
I booked a holiday in Istanbul. The flight out was direct from Gatwick. The return flight took me to another part of Turkey. There I had to wait for 6 hours for a separate flight to London. My itinerary did not show me-and I was not told-that I would be going to London via another airport. The departure from Istanbul and…
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Delay returning from holiday
Hi every1, Am reading through many stories re delayed flights that seem to be always referring to delays departing for an holiday, or having to cancel the trip due to a delayed flight. Am I still able to claim for a delay of over 5 hours for a journey back to G.B. after an holiday? Regards
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resolver advice
filed a complaint through resolver to t cook airways,,, flight delay got no reply from TC,,,,, today escalated the complaint to a senior directer via resolver got a email back in hours of contacting saying,,,, contact customer complaints should i or just wait to escalate to next stage any advice
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For the love of god ...
Please could: a) the moderators on this forum (if you exist - frankly there's little evidence of it) please tidy it up. There are so many new threads being started, it's a complete mess and very difficult for new people to navigate. And if you're not prepared to do the job properly, empower some of the regulars on this…
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Bird Strike
Our flight to Cuba was delayed by 12 hours and Thomas Cook claims that the delay was caused by a bird strike and therefore is not eligible for compensation is this true ? We have also made enquirers and we can find no record of bird strikes to Thomas Cook aircraft on or around our travel dates any advise will greatly…
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Am i still within the guidelines to claim?
Hi, i flew from London to Mexico with my partner 3 years ago. No delays prior to flying but we were held at the airport in Mexico for 4 hours waiting for luggage. It was 4 and a half hours before we managed to get out of the airport. Am i still within the guidelines to claim?
