-
Electric 3 times higher in my flat
I have been complaining on and off for years about my electricity prices. Ignoring the current rises I am paying 3 times the amount of other flats in my block. We are a one bed electricity only flat with nothing out of the ordinary for usage. Economy 7 with storage heaters off for over a month and my bill for the last 5…
-
Charge per KW
Hi, I have a static caravan sited in Ripon, North Yorkshire, our electricity charge has gone from 18p per kw up to 38p per kw. I believe companies are not allowed by law to make a profit from the supply of electric, so would this price be right for the area for electric. Please help as a lot of people are struggling
-
Scottish Power - end of fixed tariff and onto SVT
Hi All, my fixed tariff with Scottish Power (SP) was ending on 31st April 2022. I was paying £75 per month for gas & electric. I do have solar panels to help with my usage. Anyway, prior to the ending of the tariff SP offered me new fixed tariffs for 1 & 2 years and the price was an astronomical increase from my £75 to…
-
Being Harassed by EDF
A very, very long story short; I was overpaid by EDF on a refund that was due. I had requested that they contact me so that the amount could be repaid and heard nothing for some time; the reason being was that EDF had solely been writing to me at an address that I have not lived at for over 12 months. This is despite…
-
Money owed to us from Pure Planet who failed to reissue final bill before going bust
We were with Pure Planet before we switched to Green then switched to Avro before they all went bust, but upon switching Pure Planet issued a final bill with a made up extortionately high estimated gas meter reading and just took the money by direct debit. We disputed this with both Pure Planet and Green as our gas was…
-
Energy bills
I’m with ShellEnergy. They suggested my DD increased by 180% despite being a good customer. After discussion they offered to reduce it to a 140% increase. I’ll be my own piggyback in future and move onto a DD that takes monthly usage payments only and manage summer/winter bills myself.
-
Pure planet / shell energy
Hi all, I switched from pure planet 2 weeks before they went bust,( switched to eon next) I had a credit balance of near £300, by the time I contacted pure planet about my credit balance they had already gone bust and was told my credit balance will go to shell energy. This was October 2021, I’ve been trying to get my…
-
heating installation
being a landlord what are the cheapest to run electrical wall radiators to install to heat a house with no central heating
-
Energy Costs for a Single Person
Hey people, first post and just a quick one really. Im moving from a very small apartment (hasn't even got a bedroom, the bed folds from a closet) in an upmarket area (Hertfordshire) and so i need to clear my energy bills. The apartment is electric only and my fixed tariff was a paultry ~£20 per month. I appreciate I was…
-
British Gas Direct Debit Calculation
I would like to understand how British Gas calculate the monthly direct debit. I have just (end April) been given my new monthly figure for the year ahead. I am on a fix until end July so I realise the calculation will have involved usage and a combination of the fixed tariff and the capped tariff from 1 August. But do…
-
Energy Hikes
I was on fixed tariff Octopus, this expired April. I went with their loyalty tariff, but the sum quoted monthly was around £172.00. I was only paying £45.37 a month, which increased to £66.00 recently as our usage went up slightly. I contacted them and said this was impossible for me to pay £172.00 monthly, and they agreed…
-
Energy Refund Advice
Hi Everyone, I could do with some advice on the next steps i should take with money owed from a previous supplier. I was with Green Energy and initiated a move a few weeks before they announced they were to cease trading (September 2021). I spoke to the administration company and they instructed me not to worrry etc.…
-
Energy bills tripled for the elderly
Having visited my worried elderly mother today, her energy company have emailed telling her that her current energy bill is expiring at the end of May. She’s currently paying £75 a month to Scottish Power for combined gas& electricity bills and is £116 in credit. The new “deal” Scottish Power are offering is based on her…
-
FIXED TARIFF PRICES
HI, if i was on a fixed tariff how is it possible for them to change the prices and is there anything i can do. Only noticed last night when i was going through the history.was checking my history yesterday and i assumed as i was on a fixed tariff that prices were not allowed to be changed. AM I reading this wrong or is…
-
Transfer from SSE to ovo
I am a worried pensioner who was with SSE. Since January I have not had any bills and my direct debit has stopped . I have a credit in my gas bill and a credit in my electricity bill. Managed to speak to someone in OVO who confirmed they were my provider and could only say they are having transfer problems . So worried I…
-
Need advice for Lux Powertech Web Interface/app settings
Hi, I am new to the forum & have recently added Lux SquirrelPod/Pylontech 9.6kW battery storage independent from my existing solar setup. We have two EVs and 5kW PV with 6.7kW battery storage but because of the way this was installed I'm unable to force charge without it registering as additional FIT payment (not permitted…
-
years
Hi All i have an interesting situation ref my gas and electric bills here’s whats happened
-
Water heater (and switches) question
Hi! I was wondering if anyone could help with a no hot water/water switch situation. I have just moved into a 2 bed flat which is run purely off electricity, no gas. I think I also have a meter that does 2 different rates - one for day and one for night. I have no idea how this all works as it’s new to me. As a newly…
-
105 year-old being charged £295pm from June by Eon - please help.
Yes this is all true, last year she was paying £42pm! She lives alone in a 2 bed flat with storage heaters, of which only 2 are ever on. She did use an electric radiator in the winter when it was really cold on occasions. She has electric oven and hob, but now are not used due to a new microwave. No bath, only a shower.…
-
Standing Charges
I am a very miserly energy user. Not only have I moved from a low fixed price contract, so suffered enormously from the increase in unit price, but the standing charge has become ridiculous. I cannot find a contract without a standing charge, even with a much higher unit charge. Currently over half my annual bill relates…
