FIXED TARIFF PRICES

FLIPLFC

HI, if i was on a fixed tariff how is it possible for them to change the prices and is there anything i can do. Only noticed last night when i was going through the history.was checking my history yesterday and i assumed as i was on a fixed tariff that prices were not allowed to be changed. AM I reading this wrong or is there anything i can do about it 

Archie_Duke

I quickly googled the name of the tariff in these screenshots, “Flexible Control” by EDF. It doesn’t seem to be a Fixed tariff, but more of a “tracker” that fixes a guaranteed 2.5% below the Ofgem Variable Rate Tariff cap. It is reviewed and adjusted every 6 months.

https://www.edfenergy.com/sites/default/files/r1195r883.pdf

So that’s why the supplier can change it - it’s what you agreed with them.

The_Fat_Controller

Who is the supplier ?

The only one I can find with anything like that name is EDF and if so, from the product sheet, they can and do vary the charges as per the terms quoted below.

It is NOT a fixed tariff, it is just guaranteed rate below the cap.

Flexible Control You can end this tariff at any time by giving us notice and there are no exit fees. For the duration of this tariff, you’re guaranteed to pay a unit rate that is 2.5% below Ofgem’s published Standard Variable capped unit rate. Your unit rate can go up as well as down but will always be less than Ofgem’s published Standard Variable capped unit rates for the duration of the tariff. For the daily standing charges, you will pay the same rate as Ofgem’s published cap prices in your area. You can view Ofgem’s published cap prices at ofgem.gov.uk . Any price changes will take effect from the 1st of April and the 1st of October each year. We will contact you to tell you what your unit rate will be prior to the effective dates and your new unit rate will be set out in your Tariff Information Label

Archie_Duke

https://www.edfenergy.com/for-home/help-support/direct-debit?_%24ja=tsid%3A44771%7Ccgn%3ARedirect%7Ckw%3Adirectdebitrules

Posting the EDF Direct Debit information page.

molerat

Can't find the T&Cs but it looks more like some sort of tracker than a fixed tariff.

edit : found it r1195r883.pdf (edfenergy.com)

Your energy prices and the date your tariff ends are set out in your Tariff Information Label. These unit prices will be reviewed every six months for the duration of the tariff and are guaranteed to be 2.5% less than the published Ofgem Standard Variable capped unit rate.

PRAISETHESUN

I'd check the terms of your specific tariff closely. From the looks of it you're on a variable rate tariff and the price changes appear to coincide with the OFGEM price cap increases in Apr and Oct 2021. Presumably you've also had a rate increase at the start of Apr 2022?

The_Fat_Controller

@PRAISETHESUN, they must have had some change on April 1st as the tariff expired at the end of Mar 22 !

The OP has not said what they did thereafter.

pochase

From the name this tariff would have ended at the end of March anyway. What is your new tariff?

Check on the web site and be prepared for a shock.

FLIPLFC

Hi all thank you for your help. I have now been moved onto standard var from APR22. I now understand what has happened, i thought i was on a fixed but they indeed could adjust the prices. my confusion was based on thinking I was on fixed prices . thank you all for the help.