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Calculator to see price cap cost based on use?
I've been on a fix that is coming to an end in a few weeks. My current provider OVO has said my DD is likely to go up from £88 p/mth to £256 if I let it rollover (which I assume is the price capped tarrif?). While I knew a big rise was coming I didn't think it would be that much. My past 12 months usage is 20498 gas, 2514…
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Buying a house with old storage heaters
Hello everyone, I'm looking for some advice and going round in circles.. We are looking to move from a 2 bed house with gas central heating and have found a 3 bed with 1980s storage heaters and some type of electric hot water system. My concern is with energy prices being the way they are that I can't fathom how much we'd…
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EDF say they can give me a breakdown of how I use energy - It's rubbish isn't it?
I had an email from EDF urging me to login to my account and look at my "personalised energy dashboard" . They have this (see below) I don't believe that this data is true - I don't believe that they can tell what specific device is using electricity, and as we use the same gas boiler to heat the water and the radiators I…
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Should we stick now with octopus and wait until September to fix to a new tariff?
We are on a flexible tariff with Octopus Energy - our electric kWh useage is now 28.40p and our electric standard daily charge has increased to 51.36p. Our gas KWh use age is now 7.48p and our gas standard daily charge is 27.22p. We have gas central heating but our oven etc is electric. Ovo are doing a two year fixed…
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PAYG tariff
This has probably come up before and effecting everybody else, but im new to all this and still can’t get my head around it. So I had an email from EDF saying my current payg tariff is to end at the end of the month. And to choose a new tariff either: standard variable- electric £953 gas £1169 long term fixed- electric…
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Switching off radiators…or not?
Hello all, I know this has been asked before, from searching, but I’m still struggling to fully understand what we are best doing with our current Gas CH setup. We have a 4 bed, Edwardian semi with a gas combi-boiler and Selus smart thermostat. The thermostat is located in the handheld control unit and we keep it in our…
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Who is responsible for removing your gas meter?
We are leaving gas and going completely electric, but who is responsible and should it be free? Scottish Power are being unhelpful and want us to pay an independent contractor to cap the gas, then PAY THEM £120 just to REMOVE the gas meter! But limited research has shown that British gas, octopus, eon etc would do it ALL…
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Energy supplier end of fixed tariff
My fixed tariff is ending 30th April with scottish power. But I'm moving in the next month to a smaller house. Help what do I do, as new fixed tariffs will be set on my present property.
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how do i get a manual reading of smart meters?
our electric meter is no longer sending readings and a work man is coming soon. however the gas meter still communicates with the gadget in the kitchen so i can get a reading for gas on that. how do i get a manual reading from both electric and gas meters as neither display any numbers but have a and b buttons. i tried…
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Green Energy to Shell Energy transfer issues - Help!
Hey guys, I was a customer with Green Energy until they went bust and the supply was moved to Shell Energy. During the time period that this had happened I had moved out of the home and was in the process of selling it. The meter reading taken as a last reading from Green was an over estimate of my actual meter reading. I…
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Final bill on prepayment meter
I hope someone can advise. At my previous property I had a prepayment meter with SSE for electric. I moved out at the end of March and updated them and topped up the meter just before I left to make sure there was enough to cover me. I’ve just received a letter from them saying I owe £235! I’ve rang and they say it’s…
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Council tax energy rebate - if you can, donate
Many people are suffering a lot with the energy price increases, however many people too are lucky enough to be comfortable with absorbing the increase with their income. If you're in this last category, please consider donating your Council Tax £150 rebate to the National Energy Action - the national charity working to…
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Moving house - do I have the right to stay on standard variable rate?
I just moved to a house that has energy supplied by SSE at the standard variable rate. When registering with them online, the only tariffs they offer are fixed-term at above the price cap for default tariffs. Do I have the right to keep the standard variable rate instead?
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Meter readings 31st March 'missing'
Like many others I submitted meter readings on 31st March. The supplier had website issues like several others so it took a long time to get logged in. However I did eventually get in and submit the readings and saw the usual popup saying they'd been submitted. Today I submitted my routine readings (around 21st of each…
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Is anyone getting EON gas and electric usage data?
I switched to EON a couple of years ago. My British Gas smart meter didn't work, as it was a version one meter. The software was updated on November 2021 and now my meter gives live data while I no longer have to give meter readings. What doesn't work is historical usage stats on either the EON Next app or website, as I…
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Massive increase in energy usage despite nothing changing.
Hello, looking for some help with my 73 year old mums bill she’s just received which has shown for a 4 week period her usage has tripled despite no change in her routine (937 kWh electricity and 3,547 units of gas) and this is way more than even the coldest of months. The cost this month is £445.00 Brutush gas are useless…
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Octopus direct debit
Hello, I am asking about my direct debit with Octopus. I was with Avro before being moved to Octopus. Silly as this sounds but with all the news about the huge price increases I expected my DD to increase massively yet it it still the same as when I first was moved to Octopus last year, my latest bill had me £180 in…
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Energy increase but usage decrease (fixed term)
I signed up to a 3 year fixed term tariff in November 2021 and have been paying £40 direct debit. Both bills (quarterly) have left me in debit of between £50-60 each time. Now I understand that this will fluctuate with usage but here’s the catch… I’m rarely at home. I visit my partner and stay at his 3 times per week and…
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Shell Energy's Stupid Smart Meter
My energy supply was taken over by Shell Energy in September 2021 and I had smart meters installed shortly afterwards, at my request. Since then Shell has displayed monumental incompetence. Electric is fine, but gas - it seems the installer recorded the wrong details. I could see hourly usage figures on the website, but…
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Bulb pushing for monthly Direct Debit increase?
Hi there, We've recently been contacted by Bulb to increase our monthly Direct Debits - they say, given the increases in energy prices and so that we build up a credit in time for winter. Our current monthly payment is £62.00 which in the last couple of months hasn't been enough, so I have opted to top this up manually to…
