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After Green went bust, Shell repaid me my credit - now they're asking me to pay it back?!
In September 2021, I opted to switch from Green Energy to E.ON Next when the prices started rising. However, before the switch was complete, Green Energy went bust and were taken on by Shell Energy. My switch was completed 3rd Oct 2021. I cancelled my direct debit with Green and began with E.ON. I was about £250 in credit…
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Bulb EV tariff longevity and price cap
I’m with Bulb and was on their variable tariff for ages. I recently purchased an EV and switched to their EV variable tariff which seems very competitively priced, even with the April increases (5.71p/kWh off-peak, 24p/kWh peak rising to 7.5p/34p in April). My questions are: - Is my EV variable tariff rate protected by…
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Over Charged - british gas charging me for usage aqquired during fixed term at standard Variable rat
My bill is a complete mess. A bunch of smart meter readings have disappeared off the British Gas website. My fixed rate ended the 31st January, since then I've drastically cut my gas & electric usage to probably a 1/4 of what I'd normaaly use. I have for the most part turned my central heating off and at most have used…
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Latest Night Consumption Figures on Digital Economy 7 Electricity Meter Absurdly High
My elderly disabled mother lived alone in a tiny 2 bedroom cottage with two storage heaters downstairs which she controls to keep her living room at a maximum temperature of between just 15-18 degrees. (She was warned by visiting healthcare workers that she really should keep the house warmer, but she worried about her…
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Scottish Power Smart Meter Tariff Costs Exclude VAT
In case it helps anyone, I'll mention that I've just switched to Scottish Power and checking the standing charge and unit rates on my IHD I found they both exclude VAT. I was previously with Shell where VAT was included which is far more sensible. I don't recall checking with my previous suppliers. I'm sure there are other…
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Eon refusing to let us carry our fixed tariff to a new property after a house move !?!
My partner has recently moved house and has asked Eon to transfer her existing fixed tariff to the new address. Eon have refused and told her she needs to start a new variable contract at a far higher cost. Does she have the right to demand she keeps her previous fixed tariff that she signed up for around 3 months ago,…
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British Gas The People's Tariff - Moving electricity only to Octopus
Hi. Currently on The People's Tariff with British gas. Ofgem cap. Moved across when People's Energy went bust. I want to move our electricity supply across to octopus soon in order to get access to the Tesla Energy Plan. But I don't want to move the gas as Octopus will not put us on the Ofgem cap. Does anyone know if this…
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Advice with tariff wrongdoing
I am hoping I can reach out to you for some advice. I was with Shell Energy and mid January I went through a switch to join Scottish Power on a two year fixed dual fuel tariff. The switch went through, but somewhere in the process of opening my Scottish Power account, the system mistook my gas meter to be a prepayment…
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Business Electricity prices
Im a newbie here so dont know if anyone can help or offer advice. My family run a small retail business. Our currect business energy contract (Electricity only) runs out in the Autumn. Our current contract costs us around £5K pa. All of the new contracts which we have been offered will cost us around £25K pa and the…
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Is it worth paying anything owed on Energy before the 1st April?
HI, I know we have been advised to do a meter reading on the 31st March, but we actually owe some money (£180) due to the monthly direct debit not being enough to cover what we have actually used. I did put the direct debit up myself but my question is, is it worth paying the outstanding amount, will it reduce our new…
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Eon eon next
I called eon today to be told I had been transferred to eon next, but I did not agree to this. They told me I had been notified by email. I asked what email address it had been sent to but they refused point blank to tell me "due to GDPR". The conversation deteriorated after that, but can I have my account transferred…
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Solar Feed in Tariff
I got an email (as usual) from my Feed in Provider for my solar readings. Just a thought, but they are paying me a set amount per unit, which does not change. Meanwhile we are all having to pay an extortionate amount per unit to purchase and use (the very electricity I have just sold to the grid at a lower amount). Has…
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So Energy takes us off a Fixed Tariff with End date of 26th July 2023
We were transferred over from esb to So Energy. Due to an issue with esb that we had to deal with through the ombudsman, we had been left on a tariff that was a good deal and ended for everyone else months previously. When we were moved over to So Energy, we were transferred onto the same rate with a Price Guarantee and…
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Eon next, two options. What would you do?
Hi all, My fixed tariff is due to end at the end of this month with Eon next. I am paying £68 per month. The two options I have to move onto are: Next flex £103 or V13 fixed. £139 Don't know what to do though. The cap is due to change again in October, but by that time I could have saved £216 and by that time there could…
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Removal of price cap
I have recently changed from an EON variable rate to the E12 fixed rate. Which is an increase of over £100 a month in charges from April 1st. Does this mean that I will be entitled to a rebate after 12 months if I have used less energy?
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Trapped on business gas/electricity in new home
Hello, We've just bought a new home, which was used as student accommodation and managed by a college. Both gas and electricity have been supplied by companies providing business energy. We've just received a letter from Corona (gas) telling us that we are on a deemed rate of 14p/kWh and a daily standing charge of £3.72!!!…
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SSE worst company I've ever dealt with
We moved into the property in September and are were new to
SSE, after speaking to one of thier advisors when the account was opened the
direct debit was set at £115 per month based on the size and type of property
we have, this being a two bed bungalow albeit we only use one bedroom. I fully appreciate the cost of power…
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Economy 7/10 Double standing charges for one fuel type: Time to change to single meter?
With the upcoming tariff increases, I'm considering whether it's time to dump the Economy 10 tariff with a standing charge on BOTH meters and reverting to a single meter with one standing charge, albeit the the rate for electricity usage will be higher for water and storage heating. I'd be interested whether anyone else…
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SSE variable or Fixed
Good afternoon i am moving into a 2 bed house rented property and it is already set up with SSE, I have received an email to get my bills sorted my options are 1. Standard dual fuel variable estimated to be £112 for gas and electric states price may change 2. 1 year fixed v22 at £165 a month states the price won’t change…
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Energy prices
So glad I read your article about fixed rates being more expensive. My current monthly dual fuel payment is £79. My new fixed price offer took my payments to £367 per month which meant my yearly expenditure would jump from £948 a year to £4370! How can they actually justify this? When I challenged my provider they just…
