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Smart Gas Meter reading stopped incrementing
Hello, In November I noticed that gas meter readings were no longer incrementing. The remote reading seems to work in that the supplier (Bulb) receives a reading, but it is always the same. On further inspection of the actual meter (not the IHD) indeed it is the case the reading stopped incrementing, despite the central…
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British Gas and meter readings - please HELP!
Hi everybody, hope someone can help me as I am losing my mind. Have been in contact with British Gas for 2 months to sort out my problem and I am getting absolutely nowhere! Back in November, I moved in a small studio flat. I am no professional, so when asked to submit meter readings, I put forward all the numbers that…
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Help! What heaters do we go for? Dimplex Quantam?
Hi, I am after some advice. I live in a old, 2 bed, chalk walled, non insulated thatched cottaged. Up until 3 years ago our heating source was some old night storage ‘input/output’ heaters. They were getting old and dilapidated so my dad (also my landlord) took some bad advice and installed some electric ‘on demand’…
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British Gas - free 100 days
Hi there - has anyone had an email from British Gas saying if you switch to them for dual fuel you get credited with 100 days of fuel costs ? I'm trying to work out if this is a good deal - BGs tariffs aren't the cheapest in the first place....
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No bill from Eon
I’ve been with EON since may, not had any issues since they took the direct debit early on Christmas Eve (this had no detrimental effect on me) my quarterly bill was due on the 8th Jan but I’ve still not received it. Is anyone else in this position? The app has been down for a couple of weeks now when I try to find contact…
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Energy Club offer worse than current supplier offer
My OVO gas/electric contract is ending and Energy Club has suggested Octopus Energy as the replacement. I've run the figures on Excel using last and current years usage and this is not as good as OVO's new offer. I had a look for "current supplier" only and it showed nothing. Have OVO been removed from Energy Club and if…
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How to read gas meter!
I had my meters updated to smart ones a few months ago (Smet2) and Avro now assure me I still need to read them as they are unable to (and yes I have pointed out to them that this renders them absolutely no different to the old non smart ones, the only reason for them as far as I am concerned is so I don’t have to read…
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Faulty meter? Supplier wants to fit smart as replacements
I suspect my electricity meter might be faulty. I noticed the fuse cutout was leaking a few weeks ago and shut the electricity off as a precaution before ringing Western Power. I noticed the meter disc was still spinning for a while after all the power was turned off. It did eventually look like it stopped (took a while)…
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ECO3 Scheme but only 2 companies offering it?
Correct me if I'm wrong, but after reading an mse article about the eco3 scheme, if the energy companies are obliged to offer the help, then why is it only EON and EDF (existing EDF customers only) offering this scheme?
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Getting comparison quote for existing supplier
Currently on economy 7 prepayment as had storage heaters, Central heating installed yesterday, already have Gas direct debit set up. EDF are taking me off of E7 and putting me on monthly direct debit in the next 24 hrs (have smart meter) They said that they can't offer me the best tariff over the phone, once it's all…
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Compare the Market offering misleading "savings" which aren't savings???
I realise this MIGHT be a commonplace topic here but searching for 'compare" or "tariff" offers walls of not quite relevant posts so apols. if that's the case! I recently headed to 'the Meerkat' to see what else was on offer and they threw-up a few tariffs which they claim will 'save me' upto £90 a year. Problem is, when I…
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Immersion heater help
Hi I've just moved into a house with no gas supply so it has an immersion watet heater and panel heaters in each room. Can anyone give me advice on how best to run/use these as I've never had one before. I live alone on an NHS wage so saving money is a huge deal to me. Thank you in advance.
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Yorkshire Energy switch to Scottish Power...
I’m a former Yorkshire customer. We’ve all been switched to Scottish Power’s Energy Exclusive tariff which is SIGNIFICANTLY more expensive so I recommend that everyone switch. Here are the comparisons: YE electricity - 17.421p per day plus 12.442 per kWh Scottish Power: 21.76 p per day plus 16.115p per kWh YE gas: 8.471p…
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Scottish Power - gas + electric supply in new-build property
This discussion was created from comments split from: Need To Find a Competitive Gas Supplier for a First Installation to a Property.....
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Am I missing something? Variable is much cheaper than fixed offers currently available?
Currently with GNE - Gas 0.02 per unit/0.20 per day, Elec 0.15 per unit/0.18 per day. I know it's very cheap and the deal is coming to an end next month. Their variable rate is Gas 0.03 per unit/0.26 per day and Electricity 0.17 per unit/0.23 per day. They have recommended a plan but can't give me the costs via email as…
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Smart Meter Data - Storing Readings Half-hourly OR Monthly OR Daily??
We recently installed the SMET2 and received an email from our provider - Octopus as to whether we would want our readings stored: - Half-hourly OR Monthly OR Daily I understand storing them half-hourly can help to reduce carbon emissions which sounds good. Are there any positives for storing Monthly or Daily? What is the…
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Unable to contact Utility Point
This supplier has transferred me to its Standard tariff -Sapphire - when I need to fix for 12 months.. I supplied them with my latest meter reading on 8 January 2021 which they asked for as 10 January 2021 was when my fixed period ended. I've been sent an automatic reply saying they will respond in 5-7 days which is…
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Energy supplier DD
Hi! This is my first post here so I will offer greetings and salutations later as this is a bit of an urgent matter. Long story short (ok, it may be a bit long winded but I'll endeavour to keep it as brief as possible whilst trying to give all the facts), after relenting to Martin Lewis' relentless insistence to 'compare &…
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LEAP question
Has anyone had experience of LEAP, local energy advice partnership please. If so did it prove to be worthwhile.
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Octopus Agile vs Go faster
Hi, Finally after over 6 month with Octopus, I got my smart meter installed. My intention back in January was to change into the agile ASAP, but the SM took long. No I went and checked the agile tariffs, and OMG they are crazy. So after some research I found the Go faster. The 5h 20:30 could work pretty well for me…