We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Getting comparison quote for existing supplier
Options
Iwanttobefree
Posts: 2,534 Forumite
Currently on economy 7 prepayment as had storage heaters,
Central heating installed yesterday, already have Gas direct debit set up.
EDF are taking me off of E7 and putting me on monthly direct debit in the next 24 hrs (have smart meter)
They said that they can't offer me the best tariff over the phone, once it's all changed over (putting me on standard tariff for now) , I can find much better deals with them online.
They are correct, however:
I want to stay with EDF, very happy with them, have contacted their support numerous times during lockdown, had zero problems getting through to UK based sites, always knew their stuff.
.
But if I put EDF in as my existing supplier, (tried main comparison sites), they don't give me EDF in any of their results. If I pretend I'm on say British Gas, all 3 main sites give me the same EDF deal which I'm more than happy to accept.
So are EDF wrong, and I can only get these deals if I switch supplier?
Central heating installed yesterday, already have Gas direct debit set up.
EDF are taking me off of E7 and putting me on monthly direct debit in the next 24 hrs (have smart meter)
They said that they can't offer me the best tariff over the phone, once it's all changed over (putting me on standard tariff for now) , I can find much better deals with them online.
They are correct, however:
I want to stay with EDF, very happy with them, have contacted their support numerous times during lockdown, had zero problems getting through to UK based sites, always knew their stuff.
.
But if I put EDF in as my existing supplier, (tried main comparison sites), they don't give me EDF in any of their results. If I pretend I'm on say British Gas, all 3 main sites give me the same EDF deal which I'm more than happy to accept.
So are EDF wrong, and I can only get these deals if I switch supplier?
The way things are going, soon we are all going to be victims of something or other.
Who will we blame then?
Who will we blame then?
0
Comments
-
You should be able to log into your My Account area on the website and choose a new tariff from there.
0 -
Many thanks, I can't at the moment as it still thinks I'm on an e7 meter, but put in neighbours address without logging in and it gave me a price cheaper than all the comparison sites (for EDF)The way things are going, soon we are all going to be victims of something or other.
Who will we blame then?0 -
Some tariffs are only open to new customers (whoever your current provider is) so you MAY have to try haggling on the phone to get the best for you.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards