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EDF Energy Overlapping Bills
Is anyone else being confused by EDF Energy issuing overlapping bills? I have found it puzzling that EDF Energy will issue a bill and then at some point later issue another bill that overlaps the previous one. While the new bill states that the previous bill is cancelled, the online webpage for bills and payments still…
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EON
approximately 18 months ago we changed our gas and electric to EON from OVO this was mainly due to poor customer service and OVO saying they would replace our gas meter, which they didn’t. When we signed up to EON we informed them that the meter wasn’t working and they said they would install a new gas meter, we also…
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Charges on pre payment meters
I’m with eon for duel energy my gas cooker is broke on low income and have hardly been using my gas it went into the £50 emergency now my warm home discount came through put £50 on gas but was still only saying £6.95 credit emergency used! With £32.08 owing debt! Rang eon up and it’s charges for none use of meter top ups…
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Problems with SSE
Hi, I hope someone can advise me with a problem i've had for a long time with a business owner using my address. It started off with the guy getting his parcels sent to my address but with his name on them, he was aware he was doing it as he once came to the house to demand a parcel which we hadn't received, my son who has…
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Change of supply process
Hi, is there a third party who deals with readings when a new supplier sends readings to the old supplier?
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British Gas
New to this forum but thought I’d see if I’m not alone. As B Gas customer for dual fuel I was paying £125 per month but still not covering my usage. Had smart meters installed mid way but still remained in debit! When I decided to switch I was left with a hefty leaving balance of £ 361. New supplier charging £87 per month…
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Electricity - Dual meter (OP2) - now charged as Standard Rate
My 86 year old father has an old OP2 meter that serves up his Storage Heaters around the home. He is with nPower. This was previously charged at below 10p but from 1st October 2020 nPower have charged him the capped standard rate on both meters at 16p, so that overnight he is paying £500 more to heat the home. We are now…
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Setting up your boiler?
I was just looking at some advice on setting up my hot water system. I have a gas boiler (that also feeds to the central heating) and tank with immersion heater. I've just realised my immersion heater is on permanently, so reading up have switched that off (as apparently costs 3-4 times gas), or is it worth keeping on at a…
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Green Homes Grant Scheme
I am not a UK citizen, but I am a UK resident and leasehold flat owner with 900 years of the lease. am I eligible for Green Homes Grant scheme? thank you
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Facing high electricity bill after cannabis factory
Hello everyone I am after advice. I have rented out my property for some time. I had in place proper tenancy agreement, details of tenant and also photo copy of his ID. Bills were in my name so he paid me monthly rent and when utility bills came he also paid them to me and I made payment to company. When police raided…
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Green Homes Grant
Hello.. I qualify for this but when I go to the Website to find a loft insulation company near me in Norfolk there are none. The one nearest to me I contacted and they said that they were not part of the scheme. Please could you help me sort this out . Kind regards
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Cheaper energy club and avro energy
Hi, I have just done a comparison on this sites cheaper energy club. My current tariff ends in January. The cheapest new deal is about £ 150 more than I pay now : (However if I get a quote from my current supplier Avro, the cheapest new quote is cheaper than the cheapest on the cheap energy club.So why is Avro not included…
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EDF want to change meter
I have received an email from my supplier EDF saying my meter needs replacing. They are urging me to book a time. I have lived where I am for five years, I have Economy 7 as only Storage Heaters for heating and electric for cooking, no gas to property. For the past few years they would regularly call and ask me to have a…
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Desk/radiator
Not sure if this is the right part of the forum to post, so please bear with :smile: Like many, I have been working at home since March. I now have to move my mini desk away from the electric radiator that is on my wall. My employers are providing me with a larger desk as I've outgrown the one I bought, but this will still…
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Confused over green homes grant & Energy Obligation Scheme. Please Advise
Hiya, a contractor has said we can get full no cost central heating installation under the energy obligation scheme (ECO). He said we need to have this done first before anything else can be done. The thing is, we desperately need new windows because we still have the old sash windows. We also need external cavity wall…
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Cheap energy club problems
When I do a comparison for dual fuel gas elec on CEC and enter kWh used I get a top saving of approx £150 saving Inc £ 25 cash back. However, if I put in the amount in money spent instead of kWh I only get £25cashback as savings for the year. Also, it won't let me enter gas and electric separately. Another question - do…
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Avro
So, we attempted to switch providers to Avro back in April 10 days after we moved in to a new rental property. It got rejected due to a balance owed by previous tenants. We were not informed. Meanwhile Avro started taking DD’s anyway. Now I have argued with all three energy companies till I’m blue in the face. It seems we…
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Top up for prepayment meters
Does anyone know of an energy supplier that offers an online top up service for standard prepayment meters (ie not smart meters)?
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Changing from a Economy 7 meter to single tariff
I am currently with Scottish Power (wont be after 30 Nov) and at present have an Economy smart meter. I asked Scottish Power whether they would replace with a single tariff as I have no need for the E7 version. I was told that they have no idea when it could be done due to Covid. I said I was surprised at this as meters…
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Energy Supplier Switch
I used Uswitch to try to find a better supplier. I was offered a price that was higher than the monthly DD I was paying. The cost per kwh combined with the daily standing charge was also higher. The company I was attempting to switch to, sent an email to activate my new account. What they asked me to do did not match when…
