-
Different energy renewal choices from same supplier
My fixed energy deal (dual G/E) comes to an end and the supplier has just sent me an email with an offer for a new fixed tariff, say T1. On their website I find another fixed tariff (T2) which is actually slightly cheaper than T1 (mustn't grumble). On a comparison website I find a third fixed tariff (T3) from them that is…
-
Quick question on inspection of meters please?
Yesterday, a chap asked to inspect my electric meter (gas outside), electric inside. I asked why, as I have smart meter, and he kept insisting he still had to inspect it. Haven't had this request before, for years since having smart meter. Is this legit? Did let him in (I know - brain fog); he didn't declare which…
-
Green Energy a joke!
We joined Green Energy in May 2020 and they are a joke and should not be operating. Every reading they take is incorrect as it is way lower than readings taken by myself. I have mentioned this to them on several occasions and I am not further than when I first raised the query back in July. They ignore my readings and use…
-
Paying off an overdue amount to EDF in parts.
So as with many, i suffered a change to my income due to the virus, got laid off from my old job and not long ago found and started a new job. I am part of a couple and the other doesn't work right now so we receive UC. Money was all up in the air while i was between jobs and as a result, our energy bills with EDF fell to…
-
Help me pick a tariff and autoswitch me each year
I am trying to sign up to the autoswitch but cannot find my dual fuel tariff. According to my bills from Scottish Power I am on the "Online Exclusive Fixed December 2020 Oh1" tariff but it is not listed can anyone help to resolve this or point me in the right direction.
-
Is my Ovo energy really expensive? Or is my usage high?
It seems to just increase and increase. We're 2 people in a 3 bedroom house who are now working from home. Our bill for G+E is currently £126 per month which seems high to me. I looked into a quote from Octopus and they're quoting £83 per month for a household of 3-5 people where some people may be at home in the day.…
-
Solar Panel inverter recommendations.
I have the Samil Power SolarRiver 4000TL-D on a 4Kw home system. Recently had an EV home charger fitted and unfortunately the installer cut the solar panel wiring and i am hoping to get someone back to make the wiring safe as was not reconnected properly.The solar guy that did the wiring inspection for me mentioned the…
-
New Home/Temporary Supplier Bill
Hi folks, I wondered if anyone had any experience of the position I find myself in. Moved to new property in mid-August, and moved my existing supplier (Octopus) with me. The company supplying the premises previously (EDF) have now sent a bill, addressed to "the owner occupier from 18 August to 01 September" which for 13…
-
Requesting advice urgently RE EDF
I recently had to change my EDF plan (gas and electric) EDF have taken my direct debit out 8 times this month and have left me with no money! I've called 4 times today (total 4 hours wait time) and been cut off every time. I've tried them on WhatsApp but still awaiting a reply. Like many people I am struggling at the…
-
Gas Bill Wrong - How to Stop Debt Collection Until Resolved
I have been receiving and paying my gas bill every three months and giving meter readings each time so it has been paid up to date. It was up to date in April (with my meter reading).Scottish Power sent me a bill for £880 which had been backdated from February 2019 to July 2020 but didn't include £650 worth of payments I…
-
Bulb rejected my gas meter readings
Throughout this year, I have submitted Gas meter readings to Bulb on three occasions. Each time they rejected the readings and went with their own estimate. Even when I sent a photograph of the reading, they still rejected it. Now they have informed me that I am £542 in arrears and that I need to double my monthly…
-
Spark energy economy 7. Please help
Im in desperate need if some help for my brother. He has just informed me that in the 11 months in his new flat He has paid £1100 in electric and had a outstanding bill of £900. Hes been trying to speak to them about the meter being faulty. For the last 6 months he has been having everything turned off at the plug. He is…
-
Bulb Energy producing final bill nearly 3 months after switch
Hi We left Bulb Energy after so many issues, however even leaving wasn't straight forward. We left in February 2020 but in May they decided to send us a bill for £400. Just short of 12 weeks after we left them. According to the T&C's... "An energy supplier should send the final bill within 6 weeks of the end of the supply"…
-
Moving from Powershop to Octopus Agile. Any comments on Agile?
Hi folks! I've got a self-catering in northern Scotland. When I first got it in 2017 the electricity only 2 bed house cost around £3k in the first year due to old storage heaters, a crappy immerser and various other issues. I've since upgraded everything and got rid of storage which is frankly worthless these days, and I…
-
HELP! COMPLETELY CONFUSED BY AUTOSWITCH!
Hallo, I wonder if you can help me. Please have patience if I'm being thick - I have a long term disability and am in a lot of pain etc which affects how clearly I can think so I may not be being sharp on this.I am on separate suppliers for gas and electricity - I'm renting and am just on the suppliers I inherited.I'd like…
-
Smart meters
I had two Smart meters fitted today, and now my boiler won’t restart. The installation company SMS said there is nothing they can do and She’ll Energy said it is the fault of my boiler and won’t do anything. It was working before?
-
Forced to move gas meter
Today we have been visited by JDT who have advised we HAVE to have our gas meter moved (currently under the stairs) to outside, on the front of our house. We’ve been advised if we don’t move it, then our gas will be disconnected. They are currently doing works in our road and going door to door to check if pipe work can…
-
Changing meters
Hi...I moved into a property around 6 weeks ago. The energy is supplied by spark 🙁 I have a 1st generation smart billed electric meter and a prepayment gas meter. I want to change the gas meter to billed, spark just keep fobbing me off, I also want to switch but suppliers are saying it’ll cost £120 to change the meter.…
-
Yorkshire Energy Rewards Loyalty
My electricity contract comes to an end 30th September 2020. I have had an email extending my existing tariff to 30th September 2021. I have looked at many other tariffs and it is the best tariff for me and I am accepting. I will now be on a non published tariff which does not come up on comparison sites.
-
Green Network Energy just shows building credit of payments made?
Regrettably switched to Green Network Energy and after an initial reading problem they are taking regular payments and readings but our account just keeps showing a credit of all our payments and no deductions for it usage, so ultimately we have no clue how much power or money we are spending. If course I will be back into…
