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Smart meters

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I had two Smart meters fitted today, and now my boiler won’t restart. The installation company SMS said there is nothing they can do and She’ll Energy said it is the fault of my boiler and won’t do anything. It was working before?

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  • Swipe
    Swipe Posts: 5,606 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Oh dear, looks like you don't have any other choice than to call your boiler engineer if that's the case. Bit of a bummer. That's one of the reasons I'm reluctant to have my old meter changed. It's just another opportunity for something to go wrong during the process.
  • Not sure if you have called anyone out yet, but there are a few things you could check, try the reset function of the boiler. If thats not working, make sure the emergency control valve is in the on position, this is found where you meter is situated. If it is off, Its advisable not to turn it on and I would call SMS back and let them know the job wasn't completed properly.
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