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Fixed Energy deals
I thought when you start with an energy deal with a provider at a set price they would keep it like that for 12 months at least so they can work out your proper usage. I say this because I have been with mine for 7 months (winter period only) and they have decided to up my direct debit by 25%. My usage believe it or not…
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Smart metres - very old metres are 'better'/cheaper?
I have been wanting to get smart metres installed for a while now and finally have an appt for it tomorrow. My friend has today though told me I shouldn't do it, saying electricians/plumbers are saying on the downlow to not do it because they old metres are cheaper since they are run slower. I have been researching this…
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need help please how much does it cost to run an electric hospital bed at home
I have my husband in electric hospital bed at home does anyone know how much aprox it will cost me, just found out could be as much as £33 a week? its on 24/7
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Advice needed- electric meter bypassed.
Hello, Brief background, me and my boyfriend lived together until very recently, and I believe the meter had been bypassed. I text him to remind him (when I was picking up my things) that I wan't the direct debit changed from our joint to his Barclays account. I'm worried that as I lived there, am I liable to this if he…
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SSE and Face2facecontact Ltd
Basic questions as trying to help someone with their issue. 1. If a right of entry warrant by an energy company is granted should it state which court granted it and give a court reference number? 2. If a letter is left by f2f (as above) is it enough to put the company name as collections officer with illegible scrawl as…
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In Home Display not working
I am with Shell Energy. They were always sending me emails encouraging me to have smart meters fitted. I finally agreed as we are sometimes away when the meter readings were due so that would satisfy that need. Plus (the blurb states) that I would be able to monitor my own usage from a KW and cost point of view by…
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Eroneous Eversmart bill received this week
Just wondered if anyone else has had this. I have never been an Eversmart customer. I received a bill from Utilita on Friday 14th Feb (branded eversmart) asking for £148.69. It just refers to a balance brought forward - no details of meter reads, services suppplied etc. It also says way to pay are on the back, and the back…
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New Storage Heater Installed - Electrician tells me it doesn't need to run on E7.
Just looking for some advice. We recently had a new storage heater installed (Stiebel-Eltron SHS 3000 HHR) On the wall before was a flat panel electric heater. Currently it's been in for over a week but doesn't charge just overnight, At the moment it keeps charging both during the day and night and is using a lot of…
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New boiler installed now showing low gas pressure fault
Hello, We have just had a new boiler installed. the boiler is showing a low gas pressure fault. Vallient F28 error code. We were not that keen on the installer but had to get it done. We have not paid him yet but he was a little pushy for payment. We are not sure how he will be resolving this issue. Is it unreasonable that…
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Yorkshire Energy
I'm being switched to Yorkshire energy beginning of next month. Not received a login and password yet? Can anyone advise if this is normal? I'd like to give meter readings each month like I'm doing now
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advise on resolving billing problems with scottish power - taken to ombudsman but they havnt helped
Ive found that the energy ombudsman has not helped me to get my billing problems with scottish power resolved ...i had been trying with scottish power directly for 2 years to get an itemised bill from them as they started sending me random bills with different account numbers for thousands of pounds ...when i was paying by…
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eons complaint proceedures and credit scoring , how have they been with you?
im having not such a good time with eons complaints proceedure and their credit scoring inaccuracies.i have decided now to list my complete experience of my complaints against eon and how they are handled, and also how accurate they are at credit scoring and welcome any one whos had difficulties with eons slow responses…
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Peoples Energy
Just Joined PEOPLES ENERGY So far so good. They have done every thing that they said they would. took over my suppply over on the 02/02/2020.Fixed for a year now waiting for the first bill to see if every thing checks out.Albert JonesFarnborough
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Rogue Smart meters
There a lot of posts reporting failed Smart meters and even worse those that rack up use when there is none, and this problem extends to non-smart Digital meters. Analogue meters were much more reliable, but expensive to manufacture so the industry embraced cheaper to make Digital meters with open arms. - The problem is:…
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Nw Bulb customer but not had £50 for switching
Back in December we switched to Bulb for gas & electric. We used a referral code from my step-daughter. We then got several emails to say that £50 had been sent via TransferWise. We entered bank details as requested but didn't get any payment. We queried with TransferWise and they said contact Bulb. We've sent several…
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CEC - Changing to Different Tariff with Same Supplier
Stupid question. I am currently with British Gas on a contract until September. If I changed to a new tariff also with British Gas through CEC, will there be any issues or should it be straight forward?
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High electricity bills in rented property HELP!!!!
Hi, I live in a rented property in a contract that started in 1983. My husband put in storage heaters about 20 years but I am aware that they are incredible inefficient. I have been trying to get the cheapest electricity deal. In 2018 I moved to Ebico on the Night Owl tariff, but in October they changed the monthly…
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Switching from Scottish Power to EON. Have SMETS2 smart meters.
We had SMETS2 smart meters installed by Scottish Power last year. Retrieval of the electricity readings worked from day 1, but it was a few months before Scottish Power could retrieve the gas meter readings. Both readings always showed on the IHD. We are switching to EON now. Coincidentally it looks as if they use the same…
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Should I let someone else continually organise my best price deals?
As I am out of the country a lot I am tempted to use one of the companies who state that they will keep you on the cheapest deal. eg. Switchcraft,We'll Pay Ypur Bills. etc Does anyone where I can get genuine reviews on their performance or has experienced how they operate? To spend the little time I have in the UK trying…
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Bills go up each time I switch to a cheaper supplier
I would like some help regarding the cost of our energy bills please. We have used this site to switch suppliers over the past couple of years. We base our quotes on our actual annual usage as provided to us by the current supplier, and switch to the best supplier. However, each time we switch, our bills just appear to…
