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Switching Supplier Every 28 days
After someone has switched they can switch again after 28 days, does anyone know please whether this 28 day period includes 17 days it takes to switch or do they have to wait 28 days from time switch completed before they can start switch again. ( Asking for someone who has a Pre-payment meter)
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Scottish Power fixed rates
Hi, I've been looking at switching my electricity, but my account is currently in debit, so I assume I would need to pay that off as a one-off payment before switching, which I can't afford to do before Christmas? I assume this debt wouldn't transfer over to the new provider? I've entered an up-to-date meter reading online…
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Bulb WHD Applied 16th Dec'
Nice Bulb e-mail tonight. Bulb have added WHD Credit to my elec account. Enjoy Xmas when your credit arrives
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Money Supermarket - a warning
Hello. Back in August I underwent a major operation. I knew I needed to change energy supplier by September and, although I have always gone through the energy club, for some reason(I blame it on my medication) I went through top cashback and Money Supermarket to get a British Gas deal. All seemed fine and it tracked at…
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Incorrect starting readings
I purchased a property on 15th October.I took a meter reading and supplied a photograph on the 17th October of the 'Total' reading. I do have pictures of r1 and r2 but can't get access to these. I have provided proof that the 'total' is in line with the sum of the r1 and r2 readings and have provided them with numerous…
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Thermostat setting - would it make any difference change the span from +-0.5 to +-0.25
I was looking at my thermostat manual and there is a dip switch setting that can change the temperature span from +-0.5 to +-0.25..it mentions changing this setting may cause your boiler to operate more frequently. At the moment it's set to 19. When the room hits 19.5 the boiler switches off, then on again at 18.5 until it…
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Gas provider wants to fit a smart meter!
I am currently in the process of changing my Gas provider but a clause in their T&Cs has stalled my process. They mention that I will have a smart meter and they will be in touch to fit it! I do not want one and my electricity is paid through my landlord. Can a new Gas provider insist on this?
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Very High Energy Bills - But Why..?
I was with EDF but I wasn’t able to afford it so I switched to Bulb because Bulb’s electric rate is like 12p per kWh, and EDF was like 18p p/kwh. Its a 4 bedroom house but there’s often only 3 people living here. I do have a tumble dryer but it only gets used 3x a week for 2.5 hours each. The first 1.5 months with Bulb…
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Smart Meter query
If my current (old style) energy meter ever develops a fault, do I HAVE to have a Smart Meter installed or can I insist that it's replaced with an older non-Smart Meter instead? I'm just curious as I'm one of many who is getting increasingly hassled by my energy provider to have a Smart Meter installed and it wouldn't…
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Switched supplier and charged by both
I had some trouble with EDF energy not being able to pay for what I used and only paying whatever they estimated regardless of our readings submitted so we decided to switch back to British Gas. This resulted in my summer months bills being £90 per month which wasn’t re-evaluated or reimbursed into a credit amount like…
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Eon changing heatwise plan
Hi, would really like some help, I live in the east Midlands and have electric night storage heaters as only source of heating. When I moved into this bungalow the electricity was supplied by EON on their Heatewise Energy 6 dual meter plan. My bills are astronomical. Last month I received a letter from EON informing me…
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Ombudsman help needed.
Please can somebody advise if possible. I was with SSE for 10 years and swapped to bulb in October 2018.! In March 2019 my metre stopped working and once changed it became apparent that at the previous metre had been faulty and had been triple charging me me. Bulb have since acknowledged this overcharging as my readings…
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E.on Smart Meter Installation
Hi all, So myself, partner and 13yr old daughter live in a 3 bed detached house and yesterday we had our E.on smart meter installed. The engineer said we will automatically be put onto the cheapest tariff available. Something doesn’t seem quite right though. By 8am this morning we had already used £1.52 on both gas and…
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How to use unvented hot water systems effectively?
Dear Energy experts. I live in a rented flat (2002 built) which has unvented hot water systems. Santon Premier Plus model PP150CE. 150 litres in capacity. My energy bills (and units consumed) are over the roof. I am looking for tips on using this hot water systems efficiently. I can't change or repair this system as a…
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electric provider screwing up final bills - what are my rights?
Hi Firstly I apologise for the long post.. I'm looking for advice as really not sure how best to proceed. I've mentioned this before on here but here's the situation.. We were with together energy and in November 2018 we switched to OneSelect. In Dec 2018 OneSelect went under and TG took all the customers. We were billed…
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Questions on LED
Q 1. I have a 4 spotlight fitting in the kitchen. Can I replace the existing bulbs with LED ones, as each fails, or must I replace all at same time? Q 2 I have seen LED bulbs rated 25 lumens, all Cool White and same fitting, but some say 4w and others 3w. Would I perceive any difference in the output and quality of each?…
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BG debiting my account despite contract cancelled
Hi Last month I cancelled my HomeCare agreement with British Gas one week before it was due to be renewed. On the second of this month I discovered that BG has debited my current account by the full renewal amount £451.20. They have sent me a cheque for £449.98 (£1.22 less). Has anybody had this experience before and has…
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Radiators Not Working After New Valves Fitted
Hello – I’m a long time reader, first time poster, and I’d be very grateful if anyone could shed some light on what’s going on with my radiators! This is a little convoluted, so I’ll try to keep it as succinct as possible… My family recently moved into a new (rented) house. Every radiator valve was leaking, which meant the…
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Informed Political Choice
I want to ensure I choose to spend my money on energy and vehicle fuel that does not benefit Scottish businesses in any way. Which green Gas and Elec provider's should I look at. Which forecourts should I avoid?
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Warm Home Discount
Hello. I'm currently with EDF for my energy supply. I missed out on the big-switch as I was in hospital. I'm now looking to switch. I was granted the Warm Home Discount by EDF. On the comparison site EON and British Gas are cheaper by around £200.00. My benefit is ESA. Doe's anybody know if I am still able to apply to…
