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An excess of >700kWh to pay during switch from Eon to Shell - what should I do?
Hi! I moved to my current house on the 12th March 2019 and the supplier was with Eon - electric reading on the 12th March 2019 was 5674 when I take the reading from the traditional box meter. There was a Smart Meter but I did not know I could take reading from the Smart Meter. I switch to Shell on the 31st March 2019 and…
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NPower The joke of all energy providers
So after a long battle with them trying to get Npower to correct my bill I finally manged to get my bill corrected. I hadn't been able to get a meter reading as it was in someone elses property and all bills had been on estimated readings. After multiple calls in and multiple agreements that an engineer would come out and…
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Bristol energy final bill - standing charges
Hi all, hope someone can help with this. I switched my electricity from Bristol Energy to Eon on the 29th October 2019. I have a smart meter and provided my opening reading to Eon on the 29th October. In November I paid direct debits out to both Bristol Energy and Eon. At the end of November 2019 I telephoned Bristol…
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Nest questions (from a Landlord with a lodger)
Hello, I have a lodger who keeps overriding my heating controls - either constantly on or permanently off. I'd like to fit a Nest and use the PIN lock to keep them out of the settings, but I'm conscious that, with Nest, there's no simple temporary 'boost mode' for them. I can't find any info on what happens when my lodger…
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Have used 651kwh electric in 1 mth.. No electric heating /shower!!
I have no idea how this can be right.based on two meter readings by myself 1 mth apart. 651kwh?! Gas hob, gas central heating, no electric shower. Just 1 Adult 2 kids and a 3 bed semi.
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EPC and Air Source Heat Pump
Hi I am currently selling my house and decided to buy a new EPC, as my old one was when my house had no central heating but electric storage and quartz heaters , and a solid fuel stove I installed a new Air Source Heat Pump, as they are very efficient, say up to 400%. For 1 electric unit they use they produce 3 extra units…
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Free cavity wall insulation check - are they still available?
Hi A few years back I had a couple of companies come to check if I had cavity wall insulation... They drilled a hole in the wall and used their gadgetry to take a look. I've moved since then and was hoping to do the same in this house. I've contacted a couple of local companies. One doesn't do it at all, and the other…
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Bulb meter - incorrect gas and elec
I had a smart meter installed and checked my bills - there had been an issue reading the meter so I got a huge bill in November for the previous 3 x months. When I contacted bulb it was a known issue for the gas i.e no reading was being taken and they quickly offered compensation. However, more concerning was my…
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British Gas Rewards - Hive
I had an email from British Gas on 21st October offering me 50% off Hive Active Heating, as a reward for being a BG customer following my recent switch. Please note this is different from another offer they currently have running, which is 50% off Hive products excluding Active Heating, valid until 31st Jan 2020 I wasn't…
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Track and Trace, what exactly do they do?
Hi, Currently in a bit of a dispute with an energy supplier. The flat numbers were changed just prior to everybody moving in so that flat C became flat A Flat A switched from supplier 1 to supplier 2 over 8 years ago but there is confusion over the National Databases for MPAN and MSN The database still shows that the MPAN…
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Together Energy - changed MTC and can't move supplier
So this issue has been dragging on for nearly a year. I moved to Together Energy when they first started up and wished I hadn't. Had issue after issue with incorreclty recorded readings, no bills or updates. I decided enough was enough and I'd move back to Scottish Power because at least I knew I could see what was going…
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Should I be worried about still having a back boiler?
Basically, my little 1 bedroom flat still has a baxi back boiler and gas fire. I've owned the flat for 8 years and its only just this year that we have a small issue with it - basically we can't heat the hot water and the gas central heating independently they need both switched on at the same time. This minor hiccup has…
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British Gas annual boiler Service
I took out British Gas annual boiler service Oct 2018 which has been automatically renewed to date. I had my annual boiler check November 2018 and booked this year’s service in Oct 2019 for 11 December 2019; I wanted it for November to protect boiler warranty but, 11 Dec was the earliest date I could get. Last night I got…
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Energy prices in 2020?
Does anyone have some good forecast information about where prices will go in 2020? From an article on Thisismoney it looks like prices may be heading downwards. Can't include an URL but you can google "Cheaper-bills-coming-Energy-wholesale-prices-lowest-decade".
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Smart meter gas looks way high
My smart meter with EDF says we are using 109kwh a day in Gas which seems really high. Also we seem to be paying £284 a month to EDF. Our boiler is old and needs replaced but it works well. The controller only allows two time window activations a day but it’s not on for long. Two hours for filling the hot water tank in the…
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Advice for all electric flat for Dad
Hello, my Dad is considering moving into a new flat, it is in a complex of 25 flats which were converted from an old courthouse, all the flats when built had wet electric heating systems fitted and E10 meters,this was not something i have ever had any experience of, it seems as it is in Scotland there is only one tariff…
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whos your energy with
Hey guys just moved into a new build property and its currently supplied by british gas but the rates im on are high to say the least. Been on the usual comparison websites and edf and avro energy are coming back the cheapest. Ive ready the last few pages of the avro thread on here and seems quite a few people are unhappy.…
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Regulator approves sale of SSE energy business to Ovo - MSE News
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020...Read the full story: 'Regulator approves sale of SSE energy business to Ovo' Click reply below to discuss. If you…
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Switching to e.on the same day I've moved into a property
Hiya guys, Messy energy situation! I've been with Toto, which crashed, then edf took over. I've moved into a different property today, and advised edf of that, and they'll just end my supply. Now, at the new property I had to contact Scottish Power, and let them know I'm the new occupier, and they said it's all done, but…
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Scottish Power - Advice Needed
Hi all, this might be a long post. I am one of those affected by the Extra Energy collapse. When it happened end of last year to earlier this year, I was not informed of the transition. It was only after two months of not receiving a bill, did I call them and found out that I was being transferred to Scottish Power. This…
