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Just moved in! Changing suppliers?
Have just this week moved into a property I’ve purchased. This is the first time I’ve ever been responsible for utilities or had any dealings it, rather sherterdly, and I don’t really have anybody near me to help unfortunately. The gas and electric is currently with a company called Boost! I’ve called to advise I’ve moved…
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Edf trying to con £1400 for a quarter ??? SORTED THANKS
Hi guys first like to wish everyone a merry xmas and a happy new year, another fantastic year of great advice and help so thank you all. so the issue is this 1) property had a pre pay meter with EDF energy 2) tenant left in Oct 2018 and left the cards for top up 3) property was severly in need of refurb including some…
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Complaint escalated with Energy Ombudsman about Green Star Energy
Hi there, I'm new to these forums though i do get the monesysavingexpert newsletter which is very helpful. I've had an ongoing issue/complaint with Green Star Energy at my address which I have finally had to take to the ombudsman. I'm wondering what kind of outcome I can expect and if there are alternative methods which…
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EDF Closed customer group tariff ?
Recently a good friend of mine died suddenly and his widow is left alone in a large house they had renovated Unfortunately, it was the husband sorted all the bills and she is totally ignorant on the energy market, and having reported his death is now on EDF's variable tariff This house has a full ground source heat pump…
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Changing energy supplier and economy 7
Hello all, I went on a comparison website to see if I could bring my electricity down as I am currently with EON and Bulb are nearly £15 cheaper. I rang my landlord as I have to get approval according to my rental agreement and he is happy that I do but said I would lose my economy 7. I thought that would be factored in on…
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Gas contract renewed via third party against our wishes.
We are a small organisation and are to recieve a new Gas boiler under a local scheme.Contracts for the new supplier,direct debits etc were exchanged earlier this year.The current Gas supplier were informed,as our contract expired November 30,2019. However,a third party firm contacted a colleague some months ago to…
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EDF Meter Issue and they keep putting up my monthly bill
I’ve been with EDF for a few years now and when I went to give them a meter reading last year the display wasn’t working. I let them know and they made an appointment to come out and fix it. They then cancelled the appointment and told me to call back and rearrange but then said they couldn’t give me an appointment and…
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Electric Coin Meter costing a fortune
Hello everyone, I'm looking for some advice about how to proceed. My partner and I just moved into a very small one bedroom flat with a coin meter for the electric. There is no gas, so everything runs off the electric. We are using an eco heater to heat the flat, which has proven to be cheaper to run than the heaters which…
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Switching to single tarrif with storage heaters
I'm currently on an economy 10 meter and tariff* and hate it for 2 reasons 1. is I can't easily compare tarifs or move 2. I'm on storage heaters but I work a 9-5 job, by the time I include commuting I am not home between 8am-6pm. I get the same 'heat' from turning my heaters on for the afternoon offpeak hours in the…
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Sse Homecare
I just wanted to warn people to make sure that they really make sure that they are covered after the horrible experience I just had. Following my boiler service (boiler was fine) they detected a leak at the meter. I had my gas meter closed for safety but that is when they fun started. The boiler engineers could not help as…
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Help with boiler temp setting
My choice in settings says from 25min - 80 max, i am still never sure what these should be set to.If i set it to 60 what temp would that be in centegrade or farenheight, or am i barking up the wrong tree here.
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Breeze gone.
Another one gone today. https://www.bbc.co.uk/news/live/business-50756706
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Huge final bill
Hi all, new to this forum so not 100% sure if this is the right place for this, anyway... I was signed up to SO ENergy by the 'Manage My Bills' service, who automatically switch you to the cheapest supplier on their books. After the last switch in October SO Energy debited £319 from my account without warning. I called my…
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Rads won’t get warm unless hot water is on
Hoping someone can help. Heating and hot water controlled by a Drayton MiTime T720R. I had heating programmed to come on and off a few times a day, and hot water only for an hour in the morning and an hour in the evening. The water stays plenty hot enough. (There is a storage tank). However, now that it’s heating season,…
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Eco7 to standard rate
Hi I have been looking at my bills and calculating costs and my economy 7 rate is no longer suitable for me because I am using less then the recommended percentage at night. I am looking at switching to a standard rate I currently have a meter that shows day/night would I need this switching or is it okay to add both…
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Robin Hoid energy have taken over gas supply without my knowledge??
Hi, can I please get some advice? I was with Scottish gas for about a year on a dual fuel tariff and then decided to switch to an electricity only tariff in February as I started to get some work done on the house and wouldn't be using the central heating. I actually forgot that I had switched to an electricity only…
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advise
we have change over to bulb from boost energy put we have to wait till january 1.my question is boost for the last 5 day have only put on the smart metre is the stand daily charge not the daily usage energy is that right
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Avro Energy first Direct Debit timing
I was thinking about switching to Avro, I got a quote and noticed on the quote page that they take the first debit 12 days after signing up, that's before the 14 day cooling off period has ended, the last two energy providers I used took the first amount on the day the switch completed, even Outfox, I thought it was a typo…
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British Gas Smart meter woes
Hiya! Two weeks ago, I have moved into a new build property supplied by British Gas. Very quickly, I've noticed that the gas smart meter is not showing up on in-home display. Connection problem, I thought, but after calling BG I've been told that my gas meter is operating in a 'dumb' mode and they cannot do anything about…
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Switching supplier with WHD (broader group)
Now that I see Bulb have credited WHD to those entitled to it under the broader group, is it now safe to ditch & switch from them as there appears to be many suppliers who offer much more competitive tariffs?
