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Breeze gone.
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gonna wait until new year when MSE say "breaking news"0
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Oh for goodness sake. They've just had a Which? accolade and I'm in my second month with them - at a good rate.
Now yet another move.
I'm jinxed!
Let's hope that Ofgem don't choose another Utilita as SOLR.0 -
twhitehousescat wrote: »gonna wait until new year when MSE say "breaking news"
https://www.moneysavingexpert.com/news/2019/12/breeze-energy-stops-trading---what-you-need-to-know/
and the spammers are already having a field day0 -
Biscuit_Tin wrote: »https://www.moneysavingexpert.com/news/2019/12/breeze-energy-stops-trading---what-you-need-to-know/
and the spammers are already having a field day
Just to expand on that -
the "same regular" spammers ……0 -
That's a shame. They were top for customer service last week in a Citizens Advice survey.
https://www.bbc.co.uk/news/business-50757423
But Ofgem forced them out of business by demanding a payment of almost £0.5million to the renewables obligation fund.
https://www.ofgem.gov.uk/publications-and-updates/ofgem-orders-breeze-energy-pay-48623206-including-interest-renewable-obligation
Expect Gnergy to follow soon - they are being asked to cough up almost £0.7million
https://www.ofgem.gov.uk/publications-and-updates/gnergy-limited-final-order
Citizens Advice have already suggested to this new government that legislation should be brought in to increase the frequency of payments to the fund, as currently it is only once per year.
This will prevent suppliers building up such large levels of debt, that all so often result in them ceassing to trade, not pay the debt, meaning customers of all the other suppliers are left to foot the bill.0 -
Biscuit_Tin wrote: »Citizens Advice have already suggested to this new government that legislation should be brought in to increase the frequency of payments to the fund, as currently it is only once per year.
Or you know they could charge enough to keep themselves in business.
Only thing that will save the domestic market. (and whatever people say it is too cheap to stay in business for 99% of suppliers (unless they get lucky with a customer that never needs to call)).0 -
Or you know they could charge enough to keep themselves in business....
It's not that simple, I'm afraid
I believe Breeze only had 18000 customers.
So to raise £0.5million this month, that would mean adding over £27 to everyone's monthly bill, and just before Christmas too.
If the payments had to be made more frequently, say every month, then customers would only have to be charged about £2 per month more, which would probably be acceptable to most.0 -
If they know they've got a bill to pay then shouldn't they budget for it like the rest of us.
Unless they are like a big heap of the subscribers to this forum who dont keep an eye on their accounts. Who then suddenly get a nasty shock when the bill came in because they hadn't been checking their meter readings and direct debits to ensure some sort of balance at the end of the charging period.
It's not really rocket science, is itNever under estimate the power of stupid people in large numbers0 -
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I phoned them at 4:55pm yesterday to pay my credit balance I got from Bulb, when I moved.
They said their payment machine was down and to phone back tomorrow.
I've just phoned and they said they got told of ceasing trading just after 5pm!
I was so sympathetic to the sad call advisor and I said it stinks that the has happened just before Xmas!
She was lovely and I really hope she has better luck finding another role.0
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