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Can I use cashback site for Business energy?
I need to change my energy supplier for my lock up and was wondering if there Is a cash back site I could use when I swap?
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Meter details not on National Database. CANT SWITCH!!
Hi all, I need some advice. At the moment I'm with Cooperative Energy and I've been trying to switch to Bulb energy. My meter details are not in the national database apparently, therefore I'm unable to switch. I contacted Coop in September and asked them to update the meter details. They replied saying this will be done…
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Economy energy - thieving lot - I need advice please. Heeelp please
Hi, I was with Economy Energy until 01/9/2018 and they owed me £50 (£25 for gas and £25 for electricity). Finally after 2 months I got money back thanks to Energy Ombudsman. Today I have received an email from Economy Energy saying that I owe them over £400 for gas as they review last year period! I am not surprised by…
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Have any Extra Energy customers switched away from Scottish Power yet ?
As per Title.
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Gas Issues in New Build
Hi guys, I moved into a new build property a year ago - and immediately made efforts to switch from the builders chosen supplier, who would have me on a standard rate tariff which costs fortunes, to a cheaper deal I found online. There was a whole host of issues trying to change, all revolving around the fact MPAN, serial…
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First Utility at fault?
I have been with First Utility for a number of years. In August 2017 I had one of their smart meters fitted. In October 2018 I was in so much credit they refunded me £350 and put me on a different tariff and I was paying £50 a month for Gas and Electric. Today (20.12.2018) I received an email from them saying that they…
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Customer feedback on Economy Energy
I’m breaking the habit of a lifetime to post to a forum - but I feel it’s my responsibility to warn you about Economy Energy. I was a customer for 12 months until Oct 2018. In that time: Their App failed to record any of my electricity meter readings My gas meter readings were registered but only as “estimated” One month…
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Energy usuage and prices
How often/long do people have their central heating on and how much do you pay each month? I will give you some back ground to why I would like to know.... My first house was a mid terrace new build. I hardly put the heating on, just to dry the washing and I managed to get away with paying no more than about £45 a month…
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Electricity coin meter charging me 18p per Kwh, am I being overcharged
Hi As per the thread title the place I am living in has a coin meter, it seems to use up the money I pay into it very quickly, is charging me 18p per Kwh, just wanted to find out if this rate is excessive , thanks
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Sse Warm Home Discount part accepted.
Evening msr's Got written conf from Sse today that this year Warm Home Discount application looks to be accepted though 3rd party could contact me for Benefits Doc's -fine I have m.s./work part time and get qualifying benefits. Nice to hear from Sse as my application was posted some time ago. I until I hear further, I…
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HUGE gas bill... help!
Hi, I’ve had a gas bill for over £2000 staying that we have used approx 74,000 units this year! We only have a combi boiler and a gas hob, nothing else works on gas. We have a 2 bedroom house which consists of a total of 8 radiators. Considering we’ve had the hottest summer on record I just don’t see how this can be the…
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Gas usage excessive
Hi I switched to SSE in Dec 2017 when we bought the house. 2 people living in a 2 bed house older property. We have a smart meter from EON who the supply was previously with. The readings on the meter have shot up since then from 8915.629m3 to 15796.179m3 in one year, they say we have used about 74,000KWH. this seems a…
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npower only reading the meter once a year
The other day I received a letter saying that npower are increasing my direct debit threefold. npower estimated the bill every month until December and gradually lowered my direct debit from £134.00 to £83.00. As a result of them lowering the direct debit my December bill is £999.80. I never had any problems with previous…
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Scam? - Octopus Energy compomised?
Just received an interesting email from [EMAIL="tej.singh@octopus-energy.intercom-mail.com"]tej.singh@octopus-energy.intercom-mail.com [/EMAIL]... "I have noticed that we do not have an active Direct Debit on your account."... Followed by instructions with link to set up DD at…
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British Gas Complaint
Hoping someone on here can help. Below are the details I moved into my property on 29th of April 2018 - Landlady states energy is with Outfox the Market (OTM) and pays approx £50 a month for Gas & Elec Due to holidays I didn't contact OTM until late June to set my account up and made some back dated payments. 24/07/18 - I…
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Switching and meter readings
Hi, I am due to switch supplier on 5th January. I will be paying in advance by monthly DD. I have received an email from the new provider, saying that they need a meter reading from me on the 2nd and will send a payment reminder on the 4th. Can anybody please advise how the switch works in terms of meter readings. I had…
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no contact
Hi! I'm not sure if this is the correct place to post this but here goes. Some weeks ago I registered for the cheap energy club. so far no response. I would be grateful for any clarification. cheers Preem
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Claiming for lost income
I have a business premises, a studio space which I rent out to production companies. About a month ago I was contacted by Keltbray who informed me they'd be doing some work for SP energy networks replacing power line and poles at my property. They said the work would be done on the 3rd December. I told them that I had a…
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SSE customer services number ???
Does anyone know the best customer service phone number for SSE please? I have been going round in circles with SSE since switching to Peoples Energy at the beginning of November. I had a fixed Sparks deal (duel fuel) with M&S Energy, which then was 'moved' to SSE when M&S bowed out. It has taken me until today to get a…
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MPRN Number??
I recently applied to switch energy tariffs using the Cheap Energy Club. It was the first time I had done so since having new smart meters installed at home. The application form asked for my MPRN number, however on inspecting both the gas and electricity meters, I could not see clearly an MPRN number on either meter. I…
