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Energy

Archives for September 2017

Sainsburys energy have been transferring my supply since the 1st June
Hi, I moved house on the 1st June and took my Sainsburys cheap energy tariff with me to the new property. However they still haven't managed to transfer the Gas over from the previous supplier, they don't say what the issue is but dates come and go. I have just received a letter telling me that i am entitled to contact the…
smart meters
I had smart meters installed by british gas but have since changed supplier and now the display is blank. The HAN and WAN lights are on. Am I paying for the energy that this is using when I receive no benefit?
Calculator to add up total price?
I've not had any luck finding the right calculator via google to add up certain things so I know my energy supplier is billing me correctly. I recently moved to Sainsburys Energy and it's a fixed monthly DD of £67 even though I know I'm using less than that in consumption, I'm not sure when they will credit back what I'm…
Npower rejecting Post Codes?
Has anyone else been unable to get a quote online from Npower? It just keeps requesting your post code. No HP post codes seems to be acceptable. Any others? As the late TT would have said: "What a shower." p.s. anyone know how to get in without a post code?
MSE News: MPs call on Theresa May to honour election pledge to cap energy prices
A group of 192 MPs has called on the Prime Minster to deliver on a pre-election pledge to bring in an energy price cap...Read the full story: 'MPs call on Theresa May to honour election pledge to cap energy prices - but you can save now by switching' Click reply below to discuss. If you haven’t already, join the forum to…
Worth changing supplier for £50
I am now at the end of my fixed 12 tariffs with Flow connect 10 October 2017. Doing comparison on several sites shows I could save approx £50-60 a year. with another provider comparing it to a new 12 month fix with Flow. Just wondering if anyone feels it is worthwhile changing. Sue
Eon smart meter issues!!
Hi all I moved into a new property last year and it was the first time I've had to use a smart meter with Eon. To be honest it's been nothing but a nightmare. Eon has left me with a £300 debt stating that my usage was more than agreed. I'm very dubious about this as there's two of us in a two bedroom flat and both work…
Multiple smart devices
I have different suppliers for gas/leccy with a smart meter on the electric. If I get the gas moved, would I have a separate smart meter display? I’m guessing the answer is yes, in which case I won’t bother :D
Toto not accepting customers with British Gas Smartmeters...
Toto are refusing to swap BG smartmeters for their own meters. They will only swap non-smart BG meters, so BG must swap their meters to non-smart before Toto will swap to their Smart Meters... BG have raised a complaint on my behalf, but I'll still have to swap to a non-Toto tariff otherwise I'll automatically go on a…
Please help me know which EDF tarriff is best!
For context, I live in a small three bed semi with husband and young daughter. We live in a new build estate with Economy 7 night storage heaters. We quickly discovered that the output of heat from them is rubbish, so have stopped using them. We are both out every weekday and home evenings and weekends. Instead, we use two…
MSE News: New E.on energy tariff offers two free cinema tickets a month
Big six supplier E.on has launched a new fixed deal offering two free cinema tickets a month...Read the full story: 'New E.on energy tariff offers two free cinema tickets a month' Click reply below to discuss. If you haven’t already, join the forum to reply.
New - to me - Terms & Conditions
From TOTO T & Cs 9.3 Paying by direct debit means: ... ... ... 9.3.8 Where you are the sole adult occupant of the property you are not of pensionable age. So, being a pensioner, the terms of the contract are broken if my wife dies? What does it mean? Is it legal? Is this a common requirement in modern-day T & Cs?
Switching to First Utility with Smart Meter
Hi, following general suggestions from Martin Lewis, I am considering to switch to First Utility that could save up to 175gbp/year. However, I have a couple of generic perplexities:* Is the smart meter exclusive for First Utility? Can I change after 1 year to another supplier or the smart meter keep me attached to First…
iresa electric
this company-pay interest on any credit on your account
First Utility Issue
We moved house and had First Utility provide our Gas and Electric. It turns out that the serial number on our meter was wrong so our readings were disputed. In July they arranged to send out an engineer to to a check on the meter. This was done and the serial number changed but now they are saying they need opening reads…
whch figure to use????
I am trying to do a comparison to get a quote for switching. On the companies website it just asks for postcode and number of bedrooms - for this I get a figure of £61 It then gives me the option of a detailed quote. If I put in the total amount of money I've spend on energy over the last year with my current supplier it…
cheapest energy service?
I moved recently to the UK, and I do not know exactly how it works here, I see so many providers! Which one should I choose? Details: 3 beedroom flat, in SW11, london. It's an ex-council flat. We work 9-5, so we would only use it in the evenings... Any tip/help? thanks!!
British Gas Homecare - Can't clear outstanding balance
I cancelled my Homecare agreement at the end of June as I was moving to a new home with a brand new heating system so no longer required it. I was led to believe I was due a refund and even received a letter at the start of July indicating as such. I still hadn't received the refund so called them the other day to enquire…
Smart Meter
I was fortunate to switch to the new cheapest supplier but was surprised that the smart meter I have cannot be transferred If EDF want to get the reading electronically they will have to replace the meter. Its hard to believe that in this day and age there is no way the readings cannot be re-directed.
NewlyWeds - Exchanged Today - Need Your Advice
Hi Guys, My wife and I finally exchanged on our property today (after 9 months of hell) We need advice on how to sign up for the cheapest and best -Water -Gas -Electricity Suppliers. What tips and tricks can you give us ? Where do I start ? Do we do this during exchange or completion ? Any advice would be greatly…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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