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Utility Warehouse - unsure!
Whilst searching to try to reduce my utility bills - ultimately energy - I have been visited by a Utility Warehouse rep. Offer has been presented which overall reduces outgoing expenses to a degree (savings made more so on mobile/phone/broadband) but the energy is actually a little higher than the ones I find online & here…
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Average Gas Bill
What should an average monthly gas bill be for a single person living in a 2 bed house be? I was anticipating around £40 but it appears alot higher than this.
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I cannot switch supplier. Help!
Scottish Power is supplying gas and electricity to my flat, but as two different product instead of as dual fuel. The problem is, they supply gas to my flat as Flat A, while supply electricity to the same flat but as Flat 1. So in their system they consider these are two different flat. I asked them to change it and they…
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Comparison Site Rip offs - Be aware of The Cheap Energy Club on this site!
I have recently been shopping for a new energy supplier as my GB energy deal has come to an end and looked on the MSE Cheap Energy Club amongst other comparison sites. The best cheapest deal I discovered was with a company called Together Energy. This was not listed on the MSE Cheap energy club site but was listed on some…
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Electricity/gas supply in new house
Hi guys, I'm in the process of separating from my husband, and I get the keys to my new place on Monday (2nd October). Stupid question alert I'm afraid, but I have never had to set up gas/electricity supply myself as my husband has always dealt with that side of things. What do I do? Right now, I know there's electric…
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SSE Boiler / Heating Cover
Does anyone have experience with / feedback on SSE Heating Cover? I am looking to get boiler / central heating cover. SSE seem a bit cheaper than BG (who seem to be the market leader). I have been put off by 24/7 rescue and HomeServe. I have also not heard great things about Scottish Power's boiler cover. Does anyone have…
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Npower Bill - please help me understand this???
Hello. I heard from Npower saying I need to pay them, so I spoke to one of their Indian 'support team' members about it, here is what he said: Electricity contract ended on 01.02.2017. On 29 March 2017,final electricity statement was created based on actual final reads of 1 February 2017, i.e. Electricity - Day (Our…
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Missing TOTO tariff
Come on, MSE/CEC. You are offering various TOTO tariffs, but not, TOTO Smart Discount Variable Saver Note that this is not the TOTO Discount Variable Saver you DO offer, it is TOTO Smart Discount Variable Saver and hopefully, when you offer it it will include the £50 rebate for agreeing to have a smart meter fitted - just…
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Give me my money GB energy
So we just switched from GB energy (Co-op) to Avro. Reason for switch was cheap deal was coming to an end and they were switching to quarterly billing but I prefer monthly so there are no nasty surprises. It's been 4 weeks since the switch but I still haven't had my refund my GB energy account which was £500 in credit. How…
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Sainsburys bill going up
I got a email this today saying my monthly direct debit is increasing from £65 to over £100! Can they do that? I am on one of there fixed tariffs, being paying 65 a month for 2 or 3 months now. I am a bit cheesed off to be honest :(
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Anyone had experience of Out Fox the market?
MoneySavingExpert.com Insert December 2018: You might like to read our latest news story: Outfox the Market customers vent fury over energy bill hikes Back to the original post... There is an article in "Utility Week" but other than that there seems little info. I would be grateful for anyone who knows what can go wrong. I…
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British gas smart meter - changing supplier
Has anyone left british gas whos had one of there smart meters fitted? Have switched after the mse collective tariff came to an end and on the day my final bill is produced the smart meter display will no longer connect to the meter. Understand it would just be a standalone unit and wouldnt send my readings etc but i could…
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N Power
Hi I need some guidance, I was with NPower way back in 2012 and I left moved house and I paid all my bills I was sure it was all fine and joined British Gas. Skip forward I entered a DRO in 2013 and left successful in 2014 and then January 2015 I received a letter from NPower saying I owed them 600 pounds final bill from…
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Scottish Power Hell
Evening all, I've reached breaking point and I'm hoping I can share my pain here and get some pointers/guidance from the wise minds on MSE. I've been dealing with multiple complaints with Scottish Power, going back to the start of this year. Eventually I got fed up waiting to hear from our complaint handler (who has to…
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British Gas Nightmare
I've spent over a year with British Gas being unable to actually regularly bill me... or bill me at all. I have gone six months without a bill, and also received multiple bills within the space of days. One bill related to three days use. Anyway, on the 15th of September they sent a debt collector round saying I owed…
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Moving house - can we choose our supplier right away?
I'm moving house on Thursday. I know the supplier that the previous resident used, and I know that if we do nothing then we'll be on a deemed contract, and will have to call the supplier to give them the meter readings when we move in. We'll definitely want to switch supplier, so I was hoping we could just avoid the…
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Recently moved home but looking for a cheap energy deal, advice needed
Hi I moved the beginning of June from a 2-bedroom flat to a 4-bedroom house, for convenience I transferred my SSE account to my new address. I'm currently on their standard tariff for both gas and electric. I'm looking for advice on how to get a good deal when I have no idea what my usage is going to be. As of yet I've not…
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Gas Central Heating Installation
Hello, We recently purchased a duplex (split-level) 2-bed flat (~74 m2) in a purpose-made block (built in the 1960's). The property currently has an E7 meter; space heating is by means of electric storage heaters and water heating is by means of an electric immersion heater. We have not yet moved in but we are looking into…
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Help - Eon Energy Monitor Apparent Errors
Does anyone have a link to the instructions for an Eon Monitor please? # It's the old monochrome type and has SED v3 on the rear # I can't find this manual on either google or the EON website - only the colour version REASON: # Whilst it seems to work for consumption (not £ obviously), I can't reconcile the values shown in…
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Ebico electricity.
I'm looking to change my electricity supplier. I'm presently with SSE, but Cheap Energy Club tells me I can save £54 per annum by switching to Ebico. I know Ebico are now operated by Robin Hood Energy, having previously been in partnership with SSE. Please can members tell me how they rate the present set-up, and, in…
