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Together Energy
Together Energy has a fantastic energy offer that is only open to Scottish customers (I think) The name came up on a letter from SSE about the best energy deals. I've checked them out but not much information is available and have only be going since 2016 Aug. Does anyone have any thoughts on this company?
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Cheaper to boost or heat overnight?
I have recently moved into a new flat and it is electric only. I have never had an electric immersion heater before and I am unsure what is the best option for me. It's a 'Horstmann economy 7' boiler. I live alone and only really need hot water to wash the pots and get a shower each day. I don't have electric storage…
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Ebico RHE
Well the recent thread on the Ebico/RHE/SSE split has been closed? I switched to Ebico Zero in April and entered gas reading but no record of readings seem to be kept so far and am awaiting first quarterly bill which is "being prepared". The account info so far is virtually non existent, other than tariff charge. my…
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Smart Meters
I have been made eligible by my supplier EDF to have my PAYG meters changed to smart meter, but I have been reading a lot about smet 1 meters being installed until smet 2s become available and that the smet 1s can become dumb if changing suppliers in the future, so my question is, does anyone know exactly when smet 2…
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TOTO Energy Company
This is the worst company I have ever had dealings with. They rip you off and their customer service is appalling. DO NOT GO NEAR THEM!
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Flow Energy: Broken meter saga
Hi All DO NOT CHANGE TO FLOW ENERGY - TERRIBLE CUSTOMER SERVICE (SEE BELOW) I'm in the middle of months of grief with Flow Energy to try and get my broken meter replaced. To start with they wouldn't even respond to me, then I escalated via their formal complaint system. Even then they didn't manage to get back to me within…
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Scottish Power
I am after some advice and/or assistance as I do not know if I done the right thing by sending the attached letter to Scottish Power management team as the CAB have said that the Scottish Power customer services are not perpared to talk to them anymore and I just do not know where to go for here for help and advice. We…
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Economy 7 advice
Hi all, I am moving into a flat on my own on Friday and have lived on my own in a flat before but never with electric only as there is no boiler (I have always paid for Gas/Central Heating) so its a learning curve for me as I have no idea what is the best times to switch on my hot water (there is only an On/Off switch in…
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MSE Energy Club & Co-op
I switched to Co-Op energy through MSE Energy club. I thas taken 4 months for them to complete the switch. They added a £50 goodwill payment for the delay and now have removed the payment again from the account without notification, My follow up emails have been ignored. They are a nightmare. I shall NEVER use MSE Energy…
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Recommnend supplier who will bill me monthly for my actual usage?
I am finding it difficult to find a cheap supplier who will send me a monthly bill for my actual usage instead of a fixed monthly DD which always works out more than I have to pay! Any recommendations?
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Energy bill which shouldnt be in my name
Hi Some advice please A family member recieved a letter to an address which i used to live at asking for outstanding amount to be paid off a bill from npower....the letter was sent by a recovery company as they said npower had been to court in 2015 approx....i have had no letters whatsoever no did i have any bills in my…
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Business supply cut off.
Hi. Last year I moved business premises and I contacted NPower to supply my electricity , which they did on a 3 year contract commencing last September. I give NPower my opening readings which were confirmed by the units previous energy supplier Opus. I received a text message from NPower in December asking me to submit my…
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Extra Energy Billing problems
Wonder if anyone else has had billing problems with extra energy. Last Month after failing to see any meter readings appear on my customer account, I called but it still took three attempts to get the reading registered. My bill was calculated and I owed them £11 which I paid. then a bill was produced and all of a sudden I…
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New Tenant Advice Please
So number one daughter has today picked up the keys to a flat she is renting whilst on a year long internship, and I am trying to get through all the usual stuff of sorting out gas, electric, water rates, telephone, etc. According to her tenancy agreement, it says her energy supplies are either through Spark energy or will…
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Changing energy supplier - powercuts?
Does changing energy supplier effect the quality of the electricity they provide? Reason i ask is i was with Eon for many years, cant remember the last time i had a powercut. Switched to Scottish Power as it was cheaper, and in 2 months being with them had 2 very small (lasting only a few seconds) powercuts. Can switching…
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scottish power
hi I wonder if someone could offer some advice. im renting my first ever home and have been here since 20 feb this year. its a 1 bed bungalow very small. when I moved in dual tariff was with edf and very expensive so I compared and changed to Scottish power fixed energy april 2018. I started paying 50.00 a month for gas…
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credit check for energy supply
Hello, new on here so although I have checked, apologies if this has been covered before. I was previously in a council property with a pre-payment meter. Due to domestic situation I have had to move to private rented with a credit meter. NPower are the suppliers and have put me on their most expensive tariff. Been on to…
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iSupply Energy taken over by Swedish energy company
iSupply Energy has been taken over by a Swedish energy company - but customers should see "no day-to-day" changes. 'iSupply Energy taken over by Swedish energy company ' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Free Gas Boilers for those on low income ?
A family member is currently going through a difficult time and has recently started receiving Income Support. Their gas boiler has decided to pack up and we have been informed that there are free gas boilers available to those who meet certain criteria (which she seems to meet). Does anyone have any experience on this ?…
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Britsh Gas fix until august 2019
hello all I have just come off a BG tariff back on to their standard tariff. they have a fixed tariff until august 2019 which is basically their standard tariff now ,fixed until 2019. I currently pay by direct debit. gas is £50 per month and electricity is £36 per month. is this worth considering???? thanks for any replies
