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Energy bill which shouldnt be in my name
Hi
Some advice please
A family member recieved a letter to an address which i used to live at asking for outstanding amount to be paid off a bill from npower....the letter was sent by a recovery company as they said npower had been to court in 2015 approx....i have had no letters whatsoever no did i have any bills in my name nor was i responsible for any at the time for the business address. It was another member who was responsible for it at the time
Recently a letter has come for the amount outstanding plus interest to be paid
What should i do about it?
Regards
Some advice please
A family member recieved a letter to an address which i used to live at asking for outstanding amount to be paid off a bill from npower....the letter was sent by a recovery company as they said npower had been to court in 2015 approx....i have had no letters whatsoever no did i have any bills in my name nor was i responsible for any at the time for the business address. It was another member who was responsible for it at the time
Recently a letter has come for the amount outstanding plus interest to be paid
What should i do about it?
Regards
0
Comments
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Contact the other family member who was you say responsible?0
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Hi
Some advice please
A family member recieved a letter to an address which i used to live at asking for outstanding amount to be paid off a bill from npower....the letter was sent by a recovery company as they said npower had been to court in 2015 approx....i have had no letters whatsoever no did i have any bills in my name nor was i responsible for any at the time for the business address. It was another member who was responsible for it at the time
Recently a letter has come for the amount outstanding plus interest to be paid
What should i do about it?
Regards
Was there a problem with the security of mail to that address?
You say there was no bills received, and presumnably no correspondence from the court either?
I think Royal Mail can assist with alternative methods where delivery of mail is iunsafe (e.g. arrange for you to collect it from them)
Once you have that sorted, get copies of the court papers and post legible copies here.
If the court judgement has your name on it, then all you can do is appeal to the court for that to be changed. Until then, or at least until you get the court to stay the matter, the judgement is live and you owe the money.
I suggest you seek independent legal advice.
Good luck!0 -
Hi
Some advice please
A family member recieved a letter to an address which i used to live at asking for outstanding amount to be paid off a bill from npower....the letter was sent by a recovery company as they said npower had been to court in 2015 approx....i have had no letters whatsoever no did i have any bills in my name nor was i responsible for any at the time for the business address. It was another member who was responsible for it at the time
Recently a letter has come for the amount outstanding plus interest to be paid
What should i do about it?
Regards
Hi Ams456,
Thank you for your message. Please contact us with your details using the information on our profile page so we can help.
Thanks
Jen“Official Company Representative"
I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile0
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