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MSE News: Ofgem confirms levels for prepayment price cap ahead of April launch
The levels at which a temporary prepayment price cap have been set out by the energy regulator Ofgem...Read the full story: 'Ofgem confirms levels for prepayment price cap ahead of April launch' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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Scottish Power - worst company EVER!
Ok partly a warning to others - this is the worst customer service I have ever dealt with. No-one will take ownership, they just fob you off to another department who will then fob you off somewhere else. They only do what they say they will about 50% of the time - and when it comes to sending an engineer so far it's 100%…
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Economy 10 Storage Heater - Eon
I want to see if I can reduce my mother's electricity bill but she's got an Economy 10 metre and storage heaters which don't appear on comparison websites. Eon say that it would be free to change to another metre but it wouldn't necessarily guarantee a lower price. Given I can't make any comparisons, I'm not sure what to…
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Urgh - Dispute with EDF
Hi all I signed a contract for a 6 month tenancy on 30th November 2016 and set up an account with EDF to take over the electric supply to the property on 1st December 2016. The switch happened on the 9th December 2017. The opening reading I gave was the reading on the check-in inventory form (there was a dated picture of…
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Npower price rise and FIT
We heard last week about npower's plans to raise their cost of electricity by 15%. We're on a fixed tarrif so that won't affect us immediately, but we're also with their FIT team for our solar panels. Our question is whether that raise will affect this: If the cost of electricity is going up, will they increase the amount…
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Credit Meters - Asking for a relative
Got talking to a relative over the weekend, they bought a house last year with pre-payment meters. The previous owners had lots of debts (which shouldn't be relevant AFAIK, but the pre-pay meters were installed because of some of them), and while my relative didn't have a bad credit rating themselves, they didn't have a…
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Energy Auction on the 14th March - big community switch
https://bigcommunityswitch.ichoosr.com/Product/index.rails?actionId=544 Are there any duel fuel deals iv missed . . . my current mse deal ends in 4weeks. my gas 13661kwh & electric 1742kwh I'm hoping Iresa will not be another GB and go belly up . . .
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High electricity usage
Hi, we've recently moved home and have switched energy providers which means we've had to check meter readings and bills. It has come to light through looking at this that our electricity usage is ridiculously high! As in, 29 kWh average per day, which would equate to 10585 for the year. I can see an average should be…
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Last year's energy club collective ends in Feb!!!!
Good evening This is my first posting on the forum. There must be many people who switched on the Cheap Energy Club collective Switch last February, that are in the same situation as myself, I.e. Their current deal is coming to an end very soon! A couple of questions for those people affected: 1. Is there any chance of a…
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Scottish Power have given me £23.. wonder why?
I'm going to call them tomorrow to find out, but being the sort of massively impatient person that I am I wondered if anyone had any idea why we might have received a credit of £23 from SP, when we haven't been with them since August 2014..? Not complaining obviously, just seems a little odd! :beer:
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Moving home and to fixed price supplier at the same time
Hi I've moved home from BR1 to TN1 and outgoing vendor was on a BG dual tariff. Whats the best way to decided on a fixed tariff from flowEnergy when moving hose at the same time as switching? I guess just call the energy company ? Some more info: I expect new bills to be higher? but no idea how much. I have energy…
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GB Energy Smart Meter
I had a smart meter fitted by GB Energy 5 weeks before they ceased trading. It has never worked It did connect to the meter while the fitter was here. It never showed a tariff and and showed us using Gas only every other day. I phoned them several times with no result. Now Co-op has taken over they are still doing nothing…
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Fix coming to an end - should I change now?
Hi all I am currently on Scottish Powers Online Fixed Price Energy April 2017 which is obviously coming to an end. With prices continuing to increase, should I fix again now or should I wait? Scottish Powers Online Fixed Saver March 2018 is currently their cheapest tariff is more expensive than my current tariff. What…
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Which energy supplier? Vary of moving away from the main suppliers.
Good afternoon My last fixed plan for gas and electricity has just come to a end on 28/1/17. I'm a little late in looking for another deal but feeling a bit worried moving away to ones I've not heard of. I've been with eon for years. I do have a smart meter. No economy 7. Who can you recommend for the following yearly…
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How do I estimate energy usage?
Hi everyone, this is my first time posting and this may be a stupid question (sorry), but I am unsure of how to go about accurately estimating my annual energy usage for the purposes of doing an energy switch. My problem is we haven't lived in the house a year and the most recent bill I have is from over Winter, so will (I…
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When to switch, fix coming to an end ?
Im on a NPOWER fix until the end of march for electricity which is cheaper than anything on the market now, with prices rising should i switch as soon as i can leave penalty free as i think the fixes that are on the market now maybe replaced with more expensive fixes if i leave it till the end of march.
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Energy switch, going around in circles
I am on the British Gas Collective Feb 2017 deal, so really need to get moving on switching. Everywhere I search all I see are companies I have never heard of before, with poor reviews. I am starting to lean towards Bristol Energy, as the seem to have sorted many of the initial issues. I was really hoping for another…
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Silly question about Smart meters
Don't have a Smart meter and won't till the 2nd generation come in, but reading thro' the posts, I have some probably stupid questions. Meter v Residence allocation mix-ups are all too common in new build houses and blocks of flats - The usual remedy is to do 'Burn Tests' - For Elec with an ON/OFF kettle whilst someone…
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E-on
Registered for a smart meter installation on 20th December. On the day, there were lots of problems and the engineer was there for 5 hours. Subsequently, it turns out that the meters installed were credit meters, not smart. A second installation is booked for 7th Feb to install smart meters. Have been with E-on for 10+…
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Scottish power
Ok, I'm on a bit of a rant! Just checked my energy account & my bill it almost £300 for a 2 month period. I have a smart meter for electric but waiting for gas to be fitted. I have had so much tourble with SP & seem to always be in debt with them even though i have told them i think there info is wrong. I was in credit of…
