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switching supplier?
Hi, Im currently with sse fixed for a year and its due up in April 16th and received an email asking to review my plan. I done a U switch copmarison and sse are no longer the cheapest and e-on cam up as cheaper. I have never switched before so i am new to this and after some advice if possible please? Apparently i have to…
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British Gas 'fixed'deal
I took out British Gas fixed 1 year deal last year after following link on MSE energy club. Pleased with deal and service until huge price hike at renewal so found another cheap deal via MSE energy club. Thank you. 2 very confusing emails sent to me today from British Gas following final readings sent in. First 00.54:…
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Switch to Scottish Power via MSEClub
I hope this the right place for this sort of dicussion/problem. On 21-01-2017, I applied to switch to ScottishPower via the MoneySavingExpert website (MSE Club). I got the following information regarding the expected process our application to switch tariff has been sent to ScottishPower! What happens next? 1. Today Your…
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HotUKDeals gets in on the act
Supposed to be a special deal with EDF; ran my numbers through the quote system (Energyhelpline) and... didn't see EDF in the list anywhere. I hope that's not what Energyhelpline's collective "winner" is on Tuesday. https://energyhelpline.com/hotukdeals
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Twin Immersion Tank
Hi i have a twin Immersion tank to provide hot water with two heating elements - both Backersafe Type BS311C. These are connected to the wall where a separate switch for each is attached. Recently I lost hot water and called someone round. It was found that the switch for the bottom heating element was off and the heating…
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Stricter testing for new energy suppliers mooted by Ofgem
Energy customers could be given more protection if proposals by Ofgem to introduce additional stress testing to reduce the chances of suppliers collapsing are acted upon later this year. But if your supplier does end up going bust the regulator operates a safety net to protect your money....Read the full story: 'Stricter…
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Smart Meter
:j Hi I have just had my pre pay meter swapped for the new smart meters. I want to switch to a credit meter with a different supplier, i contacted 1 company who said they would need my meter to be back to a credit meter. I spoke to my current supplier Utility Warehouse and they said for me to switch to credit meter i would…
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Who pays the Feedin Tariff?
I'm contemplating changing my electricity supplier. We installed solar panels in 2011 and have received the Feedin Tariff from our current supplier whom we were with in 2011. If I change my electricity supplier does the new supplier pay me the Feedin Tariff, or can I just let my old supplier pay me? Any advice will be…
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OVO Smart Meters
Does anyone know if OVO Energy are currently rolling out the new 2nd gen smart meters (SMETS 2)? I got an email from them today inviting me to have one fitted but I don't want to get one of the old ones.
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Scottish Power - Massive backdated bill
So ive been with scottish power for electric about 5 years. I pay approximately £60-70 per month. Today I received a letter changing my direct debit from the latter to £427 per month ! I of course rang them immediately - apparently I now have £1900 debit on my account OMGGGGGG - I have never ever hear that there was any…
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Question for EON online reps concerning transfer
I transferred from EON to Iresa on 11 January. I recently received a letter from EON acknowledging the transfer. I have been told that the electricity transfer has gone through but there seems to be a problem with the gas transfer. To quote Iresa Customer Services 'they have applied twice and it has been rejected twice'…
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Letter from Wales and West Utilities
Hi All just received a letter addressed to the property (not me) from Wales & West Utilities stating that equipment in my property has to be changed as its at the end of its life. the letter says to ring for an appointment. I rang to see what this was all about (yes im paranoid) and was told I was booked in for the end of…
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British Gas Cancelled Annual Boiler Service
Hi all, May I seek some opinions please on the outcome I should expect from my complaint of the following: I have Homecare 200 with British Gas and originally called for my annual boiler service on 04/10/16; I was after given an appointment 7 weeks away but a week before it was due British Gas called me up and cancelled…
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Solar Panels - Worth it?
Hi, Just a quick question. What a people’s opinions on solar panels? Are there any existing deals and how much are we looking at paying and the time taken to earn back this money. Is this pointless doing if planning on moving in the future or will house value go up when selling by having these panels?
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Hi all, Can you please help educate me about Boiler (Hot water) and Heating cover?
I can't decide whether this is a good thing or not as a home owner. I have multiple questions below so any help in answering them if you have the cover is much appreciated :) Usually calling out a plumber to fix an issue might cost me £150. Is it better value to get a heating and boiler cover? What does Heating and Boiler…
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Moving into a property and energy debt
My young colleague has recently obtained the keys for a council property. He hasn't been able to move in as the gas is not sorted. It seems that the previous tenant left debt on the meter and understandably he shouldn't be responsible for this debt. He has set up his own account and has contacted the energy company…
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Warm Home Discount - criteria
I have looked into Warm Home discount, and something isn't clear. The only state funded benefit I am in receipt of is "Child Benefit". Does this satisfy the criteria: "do I receive Income Support". I would say that Child Benefit is Income Support. It seems a bit vague as to what income support is? Thanks.
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Help! Issue with energy company
Hi Everyone! I'm looking for some help, September 2015 two friends and I moved into a two bed terraced house in Cardiff. My housemate had the task of setting up the energy bills and decided to go through a company called Split the Bills- advertised as a hassle free, cost effective way for house sharing and students to…
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Potential problem with MSE Energy Club
I have just received a notice from NPower about their rate increase. I have done some searching with a view to switching but a warning to people out there with the MSE - and all other switching sites - you will be comparing your current tariff with other suppliers' current tariffs. i.e. what you really want is a comparison…
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Barclay's Collective Switch
For those that are interested in Collective switches, Barclays are having a Collective which is run by energyhelpline, you need to register with Barclays by 14 Feb.
