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Scottish Power Compensation How Much??
I will note bore you all with the details too long to write about but we moved into a brand new house Mid Sept 2015. I have spent the last 7 months chasing phoning complaining writing emailing to get them to register my gas meter. :mad::mad:It had been registered to another property! The electricity meter was registered…
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Boiler Quote
Hi I had a qoute for a new boiler today, can I have opinions as to weather it sounds ok please. It's from Green Energy Power Solutions, £2500 minus £150 for scrapper of our old boiler, we would get a zanussi 240kw E rated boiler with 10 years warrenty and parts and labour. Thanks.
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Stuck in the Middle of Three - A Game of Gas Providers
Hello all, So this is still being dealt with by the support people of the three(!) energy companies involved - but I needed to vent in the meantime as the longer this has dragged on the more strange and irritating it's all become. A year ago we moved into a rental property that had been empty for the previous year. When we…
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MSE News: MPs brand Scottish Power warranties 'a fraud'
Scottish Power is facing calls from politicians for 625,000 cashback warranty customers to be refunded...Read the full story: 'MPs brand Scottish Power warranties 'a fraud' – are you one of the 625,000 customers impacted?' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how…
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Nasty EDF Bill...
Hey everyone, sorry to post what is surely one of the most boring and pedestrian worries on the internet, but I am pretty concerned about a huge bill my housemate and I had come in. £800 for four months - two of which I was away with work. About our flat and energy consumption: We have a small two bed basement flat. Five…
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charity meter relocation
We're a Charity with a small meeting hall; we're extending to enable wheelchair access to toilets, this involves moving gas meter 3 metres directly up the supply pipe towards the MP main. As we're not domestic, rules say we're commercial. So the cost is nearly £3k. Frankly it's cheaper to install air source or ground…
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Extra Energy- Legal Advice Needed
Since moving into our new home last April (2015) we haven't had a bill come through. When we first moved in we rang them and provided them with the details and readings they asked for and it was left that they would ring us back. A month later we had heard nothing so we rang back to be told they had no record of our call,…
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Energy Comparison Site of Choice?
Purports to show ALL available tariffs in a very simple format: no sign whatsoever of the flawed OFGEM Inflated Savings Methodology (is this something else that OFGEM has decided to kick into the long grass like the 4 Tariff Rule) http://energycompare.citizensadvice.org.uk
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Eon Underestimated electricity usage!
Hi, Last year me and my girlfriend moved into our own place. It's a one bedroomed apartment with just electricity. As the old tenant was with eon I just took out my energy with them. I had no idea what my yearly usage would be so the woman on the phone said its okay and they can do an estimation, no problem I said and she…
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Advice re warrant for prepayment meter
Anyone around for a bit of advice? I received a letter from british gas at the beginning of last week informing me that they had got a warrant to install a prepayment meter at my home on 20th april stating they would force entry & change the locks as I owed them #283 (one reason & another I hadn't paid them for a while, I…
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High Energy Usage?
I'm new to this site, but looking for a bit of advice! I live in a 2 bedroom flat on my own, pretty well insulated. I have 2 storage heaters that come on on economy 7 between 00:30 and 7:30, and an immersion heater that comes on for the same time. I work from home so have a laptop on all day most days, and a TV also…
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Economy 7 and predicted usage
Hello everyone. I have recently moved into a 1 bedroom refurbed flat in an old building with no gas. The whole place has new stuff and is set up for what seems to be economy 7. That is, four 'quantum' storage heaters (two large, two small) and an unvented hot water cylinder (which I -think- may have two 3kwh immersion…
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Suggestions
Hi I tried to switch energy supplier today, but the site wouldn't let me proceed because I couldn't/wouldn't give a valid second phone number. Also, it asked for the principal account holder, and wouldn't allow me to enter joint account holders details. I don't think either question is fair, or framed properly, and I think…
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Massive Gas Bill - Advice please?
Hi, We normally use about 4,000kWh of gas per year, and have done for the last 5 or 6 years. I just opened my Sainsbury's Energy annual statement, and that says I have used about 34,000kWh in the last year!! That's at least £1000 more than normal. To give some figures, according to this statement, we used 1413kWh in the…
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E10 smart meter
I know E10 rates and E7 rates are being discussed , but could someone answer the following. I have an E7 Meter (confirmed with electric supplier) and get charged E7 rates, BUT I use E10 hrs ie 5 at night 3 Afternoon 2 Evening. Very happy with rates etc. However just changed supplier on same basis and now they want to…
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High usage or just bad rates (LL own meter)
I moved to a studio flat a few weeks ago and forgot to check usage for first week, then spend 9 days away but took meter readings before I left. The only thing on was a fridge that I worked out used 15p a day because the 2 nights before I left I took meter readings plus a few times when I was away all day and didn't even…
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Help pls looking for Utility companies for unoccupied house with no standing charge
Hi , I will be selling my home which will be mostly Unoccupied most of the time , so very little electric , gas , water usage , just once a month , when I visit to do some garden work and general tidy up etc. So can anyone advise on utility companies that will not charge me a standing charge and will only bill me based on…
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Legal advice on Pre-paid meter debt caused by Scottish Power
My sister has a Scottish Power pre-paid electricity meter (we do not have gas around here), which has been at the property since they purchased (on mortgage) it some 10 years ago. She tops up, via the key, roughly once a month and has never been in debt. A couple of months ago she received a bill from Scottish Power…
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Gas smart meter Fail
Hi All So a week ago I had new smart meters installed for Gas and Electricity, with the aim of being able to closely monitor my energy usage. The electricity meter seems to be updating fine although the gas meter does not seem to be registering. Every day a charge of 26p is showing regardless of my gas usage - with no…
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British Gas loses 224,000 domestic customers in first 3 months of 2016
Centrica, the owner of British Gas, lost 224,000 residential customers in the first three months of the year as households switched to other providers. The loss accounted for 1.5% of domestic customers, pushing down the number of residential accounts to 14.4 million. The UK energy industry has a total of 39 suppliers. The…
