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51% Gas usage increase on last year - what to do and check?
Hi All, I have noticed that my gas usage seems to have jumped by 51% on last year (April 2015 v April 2016), yet I only use 30 minutes on water and put heating on for an hour during cold spells. I have an electric cooker and my thermostat is normally at 17. I did notice that my immersion heater was on a few months ago due…
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NPower - Should I Expect The Worst
Moved out of my previous flat exactly one month ago, called up & gave final meter readings. Today I received an e-mail telling me my final bill has been delayed & to please bear with them. Having read many of the horror stories on this forum & a few others am I in for a world of hassle & calls to incompetent customer…
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OFGEM Kill off the Four Tariff Rule
Mark Todd, co-founder of EnergyHelpLine has recently commented as follows: http://energyhelpline.com/fri/fri/domesticenergy/domestic/News/1537/1 It was only as recently as January 2014 that Ofgem, following consultation, introduced the 4 tariff rule in an attempt to make things "Simpler Clearer Fairer"…
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N power nightmare any help appreciated
Hi Looking for advice on a ongoing problem we are having with N power that is turning into a nightmare. little background, we moved into our property in the November of 2013 and agreed to take N power over with us as our supplier unfortunately at the time the meters that where installed where pre payment but we agreed with…
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Scottish power
Hi All, this morning my electricity meter caught fire, a guy from Northern Power Grid came to disconnect the supply to make it safe. He told me I had to call my supplier to have a new meter installed. Unfortunately even after at least 30 further phone calls to various electricity distributors, I was told that there is no…
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British Gas Issues
Hi everyone. First of all, I would like to say I have been a fan of this website for years and the advice you guys give is amazing, which is why I have come here to ask for help. A little back story first; I moved in to my current property in April 2014. Both the gas and electric are on pre-payment meters. The electric was…
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Gas conversion factor (Units to Kwh)
I moved from Scottish Power to GB Energy for my dual fuel a few weeks ago and only now have I asked about the calculation that GB Energy uses to convert the Units reading on my gas meter to Kwh. Scottish powers conversion factor was 31.5132 whereas GB Energy tell me that theirs is 25.676785 which means that GB's gas is…
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Energy club
Can someone help please. I've just put all our details in the energy club to find the best supplier we are on Sainsbury price promise December 2016, I put in KWH and we're dual fuel, Energy club said we are paying £119 monthly but we're paying £138. We know something is wrong but can't get to the bottom of it, we've had…
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Switch calculation incorrect
Looking to switch and after having entered the exact kWh consumption and tariff, etc with Scottish Power, the switch calculator estimated a current monthly spend of £62 when infact it's only £46, which is the same price as the best recommended supplier. Has anyone else had this problem?
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Can British Gas do this? Help please
Any help much appreciated. I am currently with British Gas on there smart meters for gas and electric. I topped up both on the 24th of March through there website, received email saying payment had been received and amounts were credited to smart meters. Fast forward 3 weeks and 1 day - check my bank account - to find I am…
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Questions re moving Gas/Electric supply/meter
Hi there Would people be able to help me with the below questions re moving our gas and electric supply as part of an extension/rennovation 1 - Are there distance restrictions how close our incoming gas/electric supply can be to our waste pipe? Where we would like to move the gas to would potential be as close as 1m to our…
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Switching from dual fuel to separate suppliers
Well the latest SP tariff saves me all of £3 for the year and they're being sneaky by lowering gas and increasing electricity prices Looking around and GB Energy will save me £97 per year (£70 saving on the standing charge) but if I separate my suppliers, ZOG Energy will save me a further £35 on my gas. Having never…
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Scottish Power Causing Poverty!
I moved into a rented Housing Association property in July 2014 with my 3 children. I am a lone parent in receipt of Income Support and Disability Living Allowance (I have Fibromyalgia and Chronic Fatigue Syndrome). I also have a child with mild Cerebral Palsy. I was told that Scottish Power was my electricity supplier,…
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Gave details/signiture to salesman on street? concerned?
Hello all, hoping someone can help, my partner was stopped by someone on the street saying they worked on be half of Scottish Power and EE and can give her a better deal on her Gas and Broadband. They asked her to sign a tablet looking device and she gave her name and address. I am concerned now that she gave her name and…
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Eco boiler scheme - 1 Green Place
Hi, does anyone have any experience of the Eco boiler grant scheme and a company called One Green Place? I'm trying to find out info about them as my mum is about to do the Eco boiler scheme through them and has been asked to contribute £900 to the costs? Is this company legit? How do I find a suitable company for the Eco…
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Eon didn't notify me. What can I do?
Hi All. First time poster here. I have an issue with Eon that I hope some of you can advise on before I go off yelling at them over the phone. I have been getting bills from eon that have been very high. I have been assuming it is a fault with the meter. Unfortunately my finances are not so good at the moment and could not…
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SSE Scottish Hydro number busy
Is anyone else having issues calling 0345 071 9696 (SSE Scottish Hydro)? I keep getting Busy.
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Please help boiler flue installed incorrectly
Hello, I know there are some similar posts around, However I need help as this is slightly different. I live in a flat which I own,however the building I live in is owned by a company, Recently my boiler started leaking ( 2 weeks ago), Its the Flue that has leaked, as it has been installed incorrectly so has been moving…
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Electrician to check wiring
I have been advised by E.on before I have my meter changed from Economy 10 to a normal rate meter I need to have an electrician check my wiring, to make sure the heating and immersion heater will still work with a standard rate. My question is will any qualified electrician be able to give me y this info or do I need a…
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Subsidised or free cavity wall insulation
Hi, i bought a new house, and want to put cavity wall insulation - however We dont recieve any benefits other than child benefits. Ive tried nPower and they do not subsidise any insulation - any potential way to get it subsidise?
