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Economy 7 problems / removal. BESutilities business.
Any help welcome! Started a small cafe business in a small cottage type building, very small, very manageable so I thought. Signed up for the best electric provider I could find at the time BES utilities. Thought the set up already here couldn't be bad, economy 7 metre night & day rates, did not put much thought into it at…
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Messy collective switch to British Gas?
Just curious to know how everyone else is getting on that did the British Gas collective Switch from the Energy Savings Club? I went from Scottish Power and my electricity went over a few weeks ago but my gas has had problems due to a 'technical glitch' that happened the evening I signed up. The actual switch dates seem to…
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Can EDF accept meter readings online?
Getting a bad feeling about my move to EDF. Their system refuses to take my opening readings. Their promise of being contacted by customer services within 24 hours does not happen. Their online chat agents are permanently engaged. They have yet to respond to Emails on this subject. Is there an EDF rep on here before I give…
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Dual fuel or Dual suppliers?
My fixed contract is coming up to an end so its time to search for a new deal. I can get a "Dual Fuel" supply cheapest from GB Energy but if I search for each individual energy supply I can get it £28 cheaper by using 2 different suppliers (dali gas and Avro electricity). Is there any disadvantage with using 2 suppliers…
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Economy- tariff and huge bills - help to undestand please
Hello all, You can read the whole story below, but I think at this stage our question is simple: is it possible to "store" energy during cheap off-peak hours for heating purposes during the day with: Boiler Heatrae Sadia Amptec C900 and Heater Santon Premier Plus 210L. We don't have any additional night storage heaters,…
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Energy Company Refuse Payment by Fixed DD!
Hi, we have recently moved into a house where the energy is supplied by Scottish Power. We decided to stick with them as my dad is also with them and had nothing bad to say about them, and the tariff is reasonable. However, when it comes to paying they won't allow us to set up a fixed direct debit, only a variable one. I…
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Moving into house with prepay (key) electricity meter
Hi I did a search but couldn't find any info on this in the forum. We have just exchanged on a house which we'll be moving into in 2 weeks time. The electricity is on a prepayment key meter. We have only ever had normal meters in our homes before so don't really know how a key meter works. My main concern is that we move…
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Spam from energy companies
OK I understand what the government are trying to do - in advising us to move around energy companies - but to expect SPAM if we don't move ?? Just how will these rival companies obtain our email addrresses ? From our present energy companies ? I don't think so ! Come on - be realistic ...
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NPower have me completely bamboozled
I've just switched supplier because I got so frustrated with NPower. A couple of years ago before the kids moved out I got a huge winter electricity bill and entered into a payment arrangement to pay it off in instalments on top of paying my regular monthly payment for future use. I've been using their Online Account…
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Go compare fibbing about my existing energy costs?
My year is almost up with sainsbury's fixed april 2016 deal. I went to gocompare and put in my personal projection figures ive just received from sainsburys telling me they'll be putting me on standard rate at end of period. Now, the sainsburys document lays out the current tariff and then its shows what the cost would be…
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Back charging usage with questionable readings?
Hi, This could get convoluted so I'll try to be brief. Last year I moved into this flat, love the flat but it does have a quirk that quirk being that it's made for disabled access. This means that when it came to placing the electric and gas meter they really didn't seem to care about placement. Both my meters are outside…
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I've been a massive fool...Our Planet uk- My planet UK Solar. Now "Our Planet Solar"
My Planet Solar based in Dartford & Broxbourne #139 18th Mar 16, 11:52 PM My Planet or should I say "Our Planet" One and the same... Just changed names to hide away from the blogs. Appointed a new Director as a front man!! (Text removed by MSE forum Team) I wonder why they would do that... Do I really need to explain..…
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Paying back old energy supplier
I switched enegery suppliers in January 2016. I was in credit with my former energy supplier and they refunded me this money straight away without having to ask for it. Now, nearly three months later, the switch is complete, but I have received a bill from my former energy supplier stating that I owe them money. Do I have…
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MSE Cheap Energy Club
I joined the MSE Cheap Energy Club when I took out a fixed rate/term energy deal. From what I understood I would be paying more initially on the fixed rate deal but the plan/hope was that by the end of the term (about 18 months/2years later) I would be paying less than if I had not gone onto the fixed rate. MSE Cheap…
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Problem Switching Energy
We recently tried to switch my mother in laws gas and electric on the Big Deal through the sun..... We all live together but its her house...It was refused by the energy supplier as apparently the National Database says she has a Prepayment Meter installed!? She doesnt and NEVER has had......we contacted them and they…
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ma-hoo-sive leccy bill part 2
Thank for the replies so far. I've checked back bills from same time last year and the usage has definitely shot up. My biggest shock today was to read that overnight (7 to 7) we used 20 kwh!!!!!! We have little kids in bed from 7pm and we followed at 10pm. Everything but basics like fridge and hall light left on.…
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Scottish Power won't repair boiler covered by HomeComfort
Hi all, We purchased Scottish Power Homecomfort - Premium Boiler Care last year and had to call out an engineer last week as a fault code appeared. After the engineer visit, he found that we need a new heat exchange. After nearly a week of calling them daily, I have been informed that Scottish Power won't cover this repair…
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extra energy being stupid
Hi I have switched from extra energy to Scottish power due to extra allowing me to go over £600 in debt without saying. Anyway that's all clear now however they then wouldn't reduce my DD from £165 (which they randomly increased to from £55!). so I decided to leave. My changing date is 21st of this month so 4 days away. I…
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ma-hoo-sive levy bill
I recently switched supplier to a slightly cheaper deal so got final account from old supplier. Been paying £104 monthly for gas and electric combined. Never been massively over or under when the bill comes and always let the meter man in or would send my own readings. This latest bill is also based on actual reading. So…
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Variable Vs Fixed
HI All, I see there are some good deals to be had at the moment and i am due a switch from my current tariff. I see GB Energy have a couple of good tariffs, one being variable the other being fixed. In the current climate does anyone have any advice on whether i should choose variable or fixed pricing? thanks
