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New House
Sorry if i'm being a bit thick here but [EMAIL="I@m"]I'm[/EMAIL] luckily moving into a new house and can only find sites that compare my current usage (in a very old draughty house) I just want to find the best tariff/deal in my area for a new Build energy efficient house Are there any comparison sites that just work for…
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At Least Merseyside Are Top Of The League For Something
http://www.bbc.co.uk/news/uk-england-35810183 or is it just they are more likely to get caught / investigated ?
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Error with opening gas reading
Hello I wonder if anyone could advise me on a problem I am having transferring my gas supply. After two years of problems stemming from Npower giving a totally inaccurate opening reading when my gas supply was erroneously transferred to Spark Energy (but that's another story), I've tried to transfer my gas supply to Ovo. I…
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Unable to switch
Applied to transfer from Scottish Power to iSupply Energy but was rejected on the following grounds. "The reason that the registration has failed is due to your MPAN (Meter Point Administration Number) for your property being related. This means that there are 2 meters linked to your property which both require supply.…
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Electricity bill up by 235% !!!
We live in a small 2 bed cottage. Our electricity bills have always been ranging between £70-120 . Our bill for sept-dec was £76, then we had to switch our meter to a smart meter as ours was apparently old and non compliant - I had delayed it until we received a nasty letter from southern electric stating that they could…
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Economy 7 - More expensive then non E7 tariffs?
Messing around and checking on all the main price comparison sites, I've notice that by ticking Economy 7; the tariffs are somewhat more expensive then non E7 tariffs? I understand E7 tariffs may be good for some people but is there any real reason for this? or does everything depends on how much you actually use. (I do…
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When should I switch/Warm Home Discount
I'm on the Fixed Energy Online April 2016 with Npower for Dual Fuel. It ends at the end of next month, so I'm just wondering how close to then I should switch? I phoned them and they say there's no cancellation fee so if I switch before the end of next month, I won't be fined or anything. If I switch to a new supplier, can…
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Whats more efficient/cheaper to run?
Hi I am trying to work out what's the cheapest way of using my oil boiler? We recently had a boiler service and the engineer turned it up to max and we didn't notice and we wondered why we were suddenly roasting hot! Now we can't decide whether we should change the timer to leave it on for a shorter time but keep it on…
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First Utility and Chrome
Is anyone else having trouble logging on using a Chrome browser? I seem to log in OK, then get a message saying 'Sorry, We're experiencing some problems and are working to resolve them as soon as possible. We apologise for this inconvenience. Please try again later.' If I use Edge as my browser, I get my account OK.
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OVO problem - changed my plan to business from residential...
I signed up to OVO in 2012 on a fixed deal. The deal ended so I have let it run... I had a look at my statement and the rate is very good....because at some point (they don't know when) they converted me from a residential plan to a business plan. It's all their mistake and I have the original joining email showing I…
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Need some advice/help r.e energy bill
Hi All I was wondering if someone could help me with an issue. I have lived in my current property for just over 9 years and every year I change my supplier to get the best value for money (so to speak). Therefore over the last 8 years I have been paying around approx £110 - £150 a month (dual fuel). The two figures…
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Ovo switched the wrong gas meter over
Hi all, I recently switched both electricity and gas from nPower to Ovo as I noticed that I would probably save a few hundred pounds a year, and apparently their customer service is a lot better. Although the electricity switch went smoothly, I noticed not so long ago that I received a new bill for gas from nPower. Long…
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Switching from British Gas
I'm currently a dual fuel user with BG, have recently finished a fixed term deal and am looking into switching to a cheaper tariff. I have a BG Homecare contract, use the Hive application to control heating, and BG have installed smart meters for both gas and electric in the last 6 months. So at present I'm well and truly…
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Utilities
Hello all. Just to let you know that after literally years with British Gas for gas and electric I decided to look to switch after putting it off for so long. In November 2015 I took to the Cheap Energy Club and made the switch. I stayed with British Gas because at that time it was offering a better tariff and overall it…
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Smart Meter - good or bad?
I've just switched to British Gas, and when I logged in today something had appeared on my account asking me to register my interest in smart meters. I've not heard of these, and am unsure if they are any good?
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Sainsburys Energy
We switched to Sainsburys Energy a year ago and were pleasantly surprised how little they charged us by direct debit. They did eventually increase the amount demanded...but it was still clearly inadequate for the energy we consume, and we steadily ran up a large debt to them. We decided to switch to another company and the…
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cheaper to stay with E10 hours/plan with new heating system?
Hi :-) Having a new ecodan central heating system installed by the housing association [replaced storage heating system]. Am with Ovo (who are brilliant); had the previous £7 meter changed to an E10 last February. On Better Energy Fixed (all online), down to £49 a month now, which is great, plus I like that I can alter the…
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Pre-payment supplier switch credit refund
Hi, the facts first: Moved into current property with pre-payment meter on 14/9/15. I was with EDF for both gas and electricity from that day until 9 October. During that time I put £40 on my gas and £50 on my electricty card/key. I received a closing statement stating that I have been charged £15.54 for gas and £13.61 for…
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Switch by Energy helpline-now saving I'm not eligible
Had an e-mail on 23rd February from The Great British Collective saying We did it! Our winter collective has managed to get EXCLUSIVELY our cheapest energy deal for 5 years Had a look and did a comparison with the MSE collective deal Sept 2015 and was about £87 cheaper. Supplier is EON (same as currently) and I dont incurr…
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Large Pre-Pay Meter Credit
Hi all, I was made to have pre-pay meters installed by Scottish Power in 2012, as I had a debt that I was struggling to pay. By my estimation, I should have been debt-free by December 2014. When the meter continued to charge me, I phoned them several times to ask for a statement to see how much I still owed. They didn't…
