-
Glide Energy - a nightmare
I am a property manager who keeps receiving bills for nearly £1500 a month from Glide for combined gas and electricity on a 4-bed domestic property only currently half-occupied. I have queried with Glide yet receive no comprehensible cost breakdowns from them and am currently trying to transfer to another utility company…
-
Eon account finalised and closed?
Hi, just wondering if anyone has had a similar experiance and can shed some light. My partner had an outstanding bill from nearly two years ago when he lived with his ex. He had an online account set up with eon to manage the repayments etc. through stress, busy etc the bill was completely forgotten about and they didnt…
-
havnt received any bills from scottish power
Hi all, So my self and a flat mate moved into a new flat just coming up for a year ago. He told me yesterday that we havnt had a bill for gas/electricity the whole time we have been here. Which i had somehow managed to not realise my self. Now when we moved in, our provider didnt get in touch to set something up, and we…
-
£50 Compensation offer?
Summary version of a Supplier switch gone wrong: Scottish Power advised a "System error" prevented them from correctly closing my Electric account when I switched from them to a new supplier on Oct 31st 2014. The account (monthly DD) was £450+ in credit at the time. Many (many!) calls later, raised a complaint, SP…
-
EDF, Spark Energy and a wrong initial read
Hi! First post from me here. I moved into a 2-bed property in December 2013 and agreed with EDF a Blue+ price promise plan. I took a photo of the initial read of '00301' on the meter but did not send it to them. 9 months later, in August 2014, I received a monster energy bill to the tune of £700 on top of what I was…
-
Ebico gas and elec no standing charge
I've just changed to Ebico for my elec and gas and it has no standing charges foe either but cheap unit charges too (same as EON). It is the UK's only not for profit energy company and has great customer service - voted best and they email straight back. I have a link on the referral board and receive a 15 pound Amazon…
-
Boiler replacement required - only Green Deal Home Improvement Fund? 2 measures?
I hope someone can help, as our boiler has packed up and we are now in the position of needing to replace it quickly :( . If I have read the information correctly, for cashback through the GDHIF you need to make 2 changes from a list of 11 - what if you only really need one (a boiler)? Does anyone know how much "flat roof"…
-
Npower - ombudsman
All I switched both Gas/Elec from Scottish Power to NPOWER via energyhelpline switching service. NPOWER switched my upstairs neighbours electricity line in error ( from Southern Electric ) and started billing and direct-debiting me for my neighbours electricity while Scottish Power still direct-debited me for my own line…
-
EON smart meters
I've just moved to Eon and they are offering to fit new gas and electricity smart meters for free. Has anyone had these fitted and is there much in the way of benefits ? Any issues ? Cheers
-
Energy Club query
I applied to switch to a new tariff via the energy club in November with first utility who i was already with anyway, and have noticed when i logged on that they have switched me over to the new tariff although they have never emailed me to say so but my energy club account still shows that the switch is in progress. Has…
-
Wood Burning Boiler
Hi Everyone, I am after some advice, I have recently moved my business into an old building that has been stood empty for around 5 years, There is around 20 rooms and their is a gas fired boiler is in the basement which has a 80kw output to heat the building. As there are only half a dozen people in the building we have…
-
Co op Energy service has deteriorated badly
I'm an existing customer of Co op Energy and am happy with price and most elements of service. However, the service provided by their call centre has become hopeless. Currently I'm trying to swap tariffs. I can't do it online as there are broken links on the site, the call centre won't accept sales calls and say that the…
-
Transfering stored electric from 12v powermonkey to an inverter.
Will this work? I already own a powermonkey, a device used for charging 5v and 12v things like USB stuff and smartphones. This is it: http://www.amazon.co.uk/Powertraveller-Powermonkey-Extreme-Portable-Charger/dp/B004XNLLQM/ref=sr_1_1?ie=UTF8&qid=1420494063&sr=8-1&keywords=powermonkey Do you think it would work if I used…
-
Never got gas bills at a flat from a few years back, just curious to what may happen
This is going back like 5 years anyway in Scotland so it would be barred and I never was contacted by any utilily company about it. I moved into a flat and as it was coming up to summer never used heating to November of that year when it was on most days till febuary when I moved, at the time I just assumed my electric…
-
Scottish Power Online Fixed Price Energy January 2016
Hi all, I'm currently on the Scottish Power Online Fixed Price Energy March 2015 and am looking around for better deals before this expires. Comparing via the Cheap Energy Club it looks like I could switch to the above tariff without incurring the £50 cancellation charge (as I will be staying with Scottish Power) Also, the…
-
Switch to incompetent Sainsbury's Energy
Does the Cheap Energy Club take any responsibility for recommending incompetent suppliers (Sainsbury's, otherwise known as British Gas)? My electricity eventually switched on 28 November 2014. I have been given three dates for the gas switch but it still has not happened. The most recent date given was for yesterday (6…
-
Does anyone do a proper comparison?
I had a notification from the Cheaper Energy Club that I would be a few quid better off switching tariff ahead of the end of my fix in September 2015. Okay, look into the details it seems nPower might be cheaper by a whole £12/year. But I'd also get cashback to add to that. Tempting... But then I looked into the detail of…
-
EDF Threatening Letter
Hi all, hope you can help. Got home from work today to find a letter from EDF on my mat. When I opened it up it's a "Notice before transfer to a debt collection agency" for gas used at a property I moved out of in April 2012 - almost 3 years ago. This is the first contact I've had with EDF in the last 2 years, likely…
-
energy firms winter refund
you may get £££££££s refund if you have a child under 5
-
Energy switching
Hi, Does anyone know whether the £30 cashback deal available via the Cheap Energy Club for 'switching' is only available if you are switching energy supplier or is it still on offer if you're simply switching to a cheaper deal with your current supplier? I think I know the answer :) , but just thought I'd check! Thanks for…
