-
changing energy company cost me a fortune
Changed from Scottish Gas to First Utility over 2 years ago with the promise of saving £650 a year. Was paying £190 a month to Scottish Gas.I decided to pay first Utility £200 a month to stay in credit. In the first year I was over £1000 in arrears. I am currently paying £400-£500 a month to try and catch up which is…
-
Claiming compensation for power cuts
My elderly mum and dad (80's) live in a remote part of Sutherland. They have suffered 2 powercuts in the space of a week with these storms. The first lasted 20 hours and the second time it went off on Thursday at 2am and they are still without power today Sat 2.30pm. They have lost 2 full freezers of food (always prepared…
-
my MCZ wood pellet biomass boiler
-
49 days until my fix ends
I am on Scottish Power's Online Fixed Price Energy February 2015 Tariff End Date 28th February 2015 If I have calculated correctly, today is exactly 49 days until the end of my fix. Do I have to wait for notification from Scottish Power that my fix is ending or can I just go ahead and start the process today?
-
N Power Change of Gas Meter
3 Months ago N Power changed my Gas meter from Imperial to Metric. They state they have not had the new details from Meter Plus. Meter Plus say they should get them in two days. I have phoned them every two weeks but still no further forward. I have now told them I want to progress this to a full complaint and await a call…
-
Existing customer quote is higher than new
Trying to find the cheapest fixed dual fuel deal I found my existing supplier was in the top three offering on a price comparison website. the January 2016 Online fixed dual fuel deal (Scottish power). Using my accurate consumption data I guessed it would be like for like when I got my online supplier to do the quote…
-
Is this a bad time to convert from oil to gas heating
Hi all, I am scheduled to convert my house from oil to gas heating. I have a big oil tank in my garden and just thought gas would be a cleaner and cheaper option. However, with oil prices plummeting, does this still make sense. Am I being foolish by converting the house and buying a new boiler for the gas system? Thanks…
-
Huge overcharging help please!
I live in a one bed new build house on my own. My electricity use with my previous supplier, British Gas, was around £30 per month average. In July of last year I received a bill from my new supplier, e.on, for 6 months of electricity totalling over £1200.. no matter how many times I have contacted them to say not only is…
-
Reclaiming from being overcharged by my previous provider
I have been living in a flat since moving out of my fathers 3 and a half years ago. When i first moved in(august 2011) i signed up to an energy company for my electricity which decided to charge me up to £40 a month for electricity so I moved to another provider Npower and did a duel fuel agreement for my gas and electric.…
-
nPower Complaint: Two years and still ongoing
Please bear with me – I’m attempting to condense a two year long saga into a single post… and I’m doing it because – with no end in sight - my patients with nPower and the Energy Ombudsman have finally run out... We're longstanding nPower customers on their Super Tariff (Economy 10) rate. We had no problems until Feb 2013…
-
mSE Cheap energy comparison tool
Apologies in advance for this question as i may well be having some sort of "moment" but I can't seem to find which reading you put into the comparison tool for electricity readings do you add the total kW hours used for both readings to give a total kW/ hour usage? Or. Do you just put the higher rate usage? Thanks in…
-
Energy savings
This is a duplicate in error and not required
-
Energy savings
I followed the advice and swapped energy supplier at the beginning of December. I was on 2015 tariff with British Gas and read my own gas and electricity meters, submitted by email and paid actual every month. After going on a comparison website I found the best deal was with Sainsburys, who were offering to save me £600…
-
Switching Supplier in New Home
Hi all We have been in this house almost three months the previous owners were with British Gas which I believed you have to go with and switch later, well its time to switch but we do not have a year’s history of usage to go on, how do I go about switching please? Also just listening to Martin on TV at the moment think I…
-
previous energy suppliers
Hi, looking to check if the energy robbers have any of my money since changing suppliers but cant remember who I was with, is there a way to find my old suppliers?
-
Should I switch?
Hello, I am currently with Scottish Power for gas and electricity. It was a fixed rate that expired in March 2014, so presumably I am now on their standard online tariff (bill still shows fixed rate exp. March 2014). I have had various problems with meter readings and bills that have only just been resolved which is why I…
-
EDF - have I switched at the wrong time ?
Currently with Scottish Power and after a nightmare few months have switched to EDF. I am on their Blue + Price Freeze to Feb 2018 with a total gas and electric monthly payment of £112 Just done another comparison, and I could get it for about £90 a month with several other providers. Have I switched at the wrong time, or…
-
nPower billing cockup
Hi - i'm new to this forum - looking for advice. I moved into a new rental property in Dec 2013. I informed nPower about my move here. I hadn't received a bill within a couple of months so called them to chase it. i called again a couple of times to chase before July 2014 in july 2014 I called and was told that there was a…
-
When to switch gas supplier
Is now a good time to get locked into a fixed deal for Gas? With the plummeting oil price won't this filter through to lower gas prices soon? Won't switching to a fixed deal now mean you will lose out on the lower prices that are coming? How likely is it that gas prices (and possibly electricity prices) will fall much…
-
Should I convert my GAS Aga to ELECTRICITY?
We have had a 4-oven gas Aga for 30+ years and we have always put up with the high running costs because it makes the kitchen cosy and we have got used to cooking on it. A few years ago we changed our old (but a modern model) Aga for an even older one which had been fully reconditioned and converted from solid fuel to gas.…
