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MSE News: First £12 green levy rebate to come on your next electricity bill
Electricity customers will get a £12 rebate off their next energy bill as a result of Government moves to lower costs Read the full story: First £12 green levy rebate to come on your next electricity bill' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
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Suspicious Electrical Interruption
This may be a l ong shot, but i have had extremely excessive electric bills for more than 8 years. Please belive me when i tell you that i have had it invesigated in everyway possible, including having 3 different meters installed....anyway, the story is, next to our property is a building which my neighbour obtained…
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BG- still no bill for electricity nearly 12 months later!
A friend of mine is having some issues with British Gas. His flatmate moved out of the apartment in November last year, and so he tried to transfer all the utility accounts into his name. Upon contacting BG, they confirmed that the account had been settled by his flatmate and thus they could not simply transfer the account…
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Electrical Useage Query
Hi All, I've recently moved into new premises and I've noticed the consumption of electricity to be extremely higher than at my old premise on a like for like basis. I have an electrician coming around next week to correct some wiring and do a safety check on the appliances, is it possible to get the electrician to check…
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Being cut off tomorrow
Hi Wondered if anyone can help My gas isdie to be cut off tomorrow. I do not have any money at mo to pay. I am self employed and work has been on the down for me not up I am applying for tax xredits which i dont want to do but savings have run out. Can anyone advise where i can get help please many thanks
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Glowworm SX18 help?
Does anyone have any familiarity with the Glowworm SX18 boiler? Mine seems to have developed yet another fault. This morning it refused to start up. Went into loft to see what was wrong and display on boiler was blank. Switched it off at the mains and back on and it started working. Half hour ago I noticed the house…
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Two MPRN for one household
Hi everyone I have a question re MPRNs, I moved into my property almost 12 months ago, after moving in I switched from BG to our new supplier. At the time my new supplier asked me to confirm my MPRN and GSM which I did. Then last month I got a bill from BG for a relatively small amount. When I phoned to query the bill,…
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Enerygy Ombudsman
Hi I wonder if someone can assist, I am at my wits end. I have lived in my house for 1 year, since I moved in Npower has supplied Elec but, despite being the supplier, say that my gas is not with them. After much discussion, I went to the Ombudsman who agreed to sort and ordered 150 pounds compensation. This was three…
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Will BG install cavity wall only and not loft Insulation?
Hi. We've been in our new house 12 months. It has loft insulation but no cavity. Its a detached house and there is render to the front only. I phoned BG today to ask about getting it done and they said they knew we already had loft insulation! How? They asked us to find out how thick it is to see if were eligible for any…
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When should I change supplier?
I'm currently with British Gas Fix N Fall November 2014, which I think means I'm locked in a contract with them until end of November. When should I start looking for a new deal? i've heard that it can take a couple of months to switch suppliers? Should I commit to a new deal with another supplier now? What if the switch…
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Switching supplier and from pre-payment meters?
hi guys, I'm sure this will have been posted before but I'm struggling to find anything. We've just moved into a new property, both the gas and electric are pre-payment meters with Scottish power which we don't want. Anyhow, to get the supply back on sp have sent out 2 new payment cards which we've had to use, then state…
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MSE Blog: MoneySavingExpert.com's collective switch
"Collective switching first hit the scene in May 2012. The generic concept is that a trusted intermediary or local agency, such as a council, negotiates a deal with an energy supplier, then gets people to switch..." Read MSE Archna's full blog: MoneySavingExpert.com's collective switch Click reply below to discuss. If you…
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Storage Heaters- Quantum- Dimplex or Creda ?
Hi, Looking for some advice on storage heaters... I have spent hours trawling through the forums to see whether I should keep E7 tariff and get a new (to replace old) storage heater or just get a panel heater instead. After looking at what some of the experts on here say, I think I should keep my E7 box ( and have just got…
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Boiler Pressure
My boiler pressure is 0 all the time. I think it should be 1 as indicated by the red needle/hand. I get heat and hot water ok but is it costing more money to run?
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SSE charges me adjusted units instead of units used?
Hi my parents just switched to SSE for their business gas contract, and we noticed that they are charging on "adjusted units" based on temperature blah blah. They work it out by dividing units used with calorific value and they add it on top of units used therefore charging more then what is actually used! So what can I do…
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unable to replace our ancient boiler!
We have an ancient gas boiler! no way of telling exactly when it was installed but it was pretty old when we moved in and theres no paper work or markings to find out the age, we moved here 8 years ago and at a guess it was here 5 or more years before that. anyway,it just has a dial of 1-6 for water temp and a but very old…
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Do I need to know more before we proceed with free cavity wall insulation?
Hi Had a bloke knock on our door last week, spoke about FREE cavity wall insulation. Anyway after a short talk and a look at our walls he said we were good to go with it. As I am now out of work I am looking for ways to reduce our outgoings, so thought it would be a good idea if it helped cut fuel bills down. Today I…
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Reclaim Energy Bill Credit
I just followed the advice about claiming back owed credit following a switch last year and have successfully managed to claim back a significant figure. I have another company that I want to contact as I think I may be owed credit back from them, but If I find out that I actually owe them money, would they be able make me…
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NPower Billing Query
I’ve been with NPower for gas and electric since Jan2013 on direct Debit. I’m out of contract now and I’ve just noticed that the last few months payments have jumped from £130 per month to £270. I have heard in the Media that there have been billing issues with them. I was wondering if this was this or if it was that I’ve…
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£12 rebate on electric bills for the next 2 years!
Apparently: http://www.adviceguide.org.uk/england/news/whats_new_oct14_electricity_rebate.htm and https://www.ofgem.gov.uk/environmental-programmes/electricity-rebate-programmes/government-electricity-rebate-ger
