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EON Energy Discount V1 ALERT !
This plan is supposed to give a 6% Direct Debit discount. On my latest bill the total discount seemed rather low so I started going through the figures. No 6% Discount. Contacted E.ON who say: "Unfortunately this was caused by a system error and we're unable to stop this from happening. We made some changes to our tariffs…
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Will I haveto pay for damaged powercable
While hammering in a fence post spike over the bank holiday, I severed a power cable running alongside my garden path. Eon sent out the National Grid who took around 4hrs to fix it. I am expecting a hefty bill. I do not have accidental damage on my building insurance, so I started to wonder if all the blame was mine.…
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Scottish power vouchers
scottish power offering £80 vouchers for switching to them at energyhelpline
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Gas & Electricity meter charges
I have just discovered today after speaking to a British Gas Customer Service operator that since the 23rd November 2013 ALL the utility companies are charging 26p per day for each gas/electricity meter you have in your home and also (if you have one) your garage. According to her this was sanctioned by Ofgem. I currently…
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Temporary Hot Water
Fiances has just about allowed us to find a really old house that needs a complete overhaul. Within the context of this I need to see if there is a way to have temporary water heating?. The current heating system cant be overhauled without a complete replacement which finances wont allow right now. We can get by with…
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How soon after changing gas supplier can I change again?
This isn't a whim; it's desperation. I changed dual fuel to npower last October and whilst the electricity was changed efficiently, the gas still hasn't been sorted. I no longer have bills from my old supplier but npower claim that it's not been sorted because our pipeline is supplied by someone other than TRANSCO. I know…
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How to cancel British Gas?
Hello We have recently moved into a house and have just had a bill from BG for gas and electric. Unfortunately we have had so much to do sorting a new energy supplier got left until last. Anyhow, the meter readings they have guessed are way higher than the actual numbers. I have two questions 1) If I phone up with the…
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MSE News: Energy switching times to be cut in half
Energy customers will be able to switch providers in two and a half weeks - half the time it currently takes – by the end of the year, the Government said today. Read the full story: Energy switching times to be cut in half Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure…
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Co-Op Energy - bonus points - How obtained and what value ?
Forgive me but could some kind soul who’s been with Co-Op Energy be charitable enough to explain to me how you obtain the bonus points, what they’re worth and how you get the money credited back to your Co-Op Energy fuel account? I understand that you receive 50 points a month for submitting dual-fuel readings and a point…
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Energy Helpline - Scottish Power - Easter Offer - £80 of Love2shop vouchers
For those who may not be aware of it, Energy Helpline (exclusively) is running a nice little Easter bonus offer of £80 in Love2shop vouchers for those who switch to Scottish Power. They’ve also an offer, running in parallel, called Huge Switch 4 (and not restricted to Scottish Power) under which you can claim an additional…
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Bringing my gas to my electricity supplier (EDF)
Hi all, I'm new here, just signed up this morning. I hope this hasn't been posted elsewhere, I haven't had the chance to check, apologies if it has. In August 2013 my mum died so I had to take responsibility for all the bills. I was also unemployed at the time, and so I was looking for ways to help save money anywhere and…
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First Utility .. Am I paying twice?
Something I can't get my head round ....is it me or am I being charged twice?.....:( Looking at my February bill I notice that I was charged for an "estimated" usage from 16/02/14 to 21/02/14 I then looked at my March bill and lo and behold I was charged an "estimated" usage from 16/02/14 to 21/02/14 :eek: Can someone else…
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EON Direct Debit
Last Year my Father died and the house he owned was left to me .He used EON as his energy supplier so i carried on with them setting up a new account paying £96 a month for dual fuel that was around the same as he was paying .Around January i installed Solar Panels and then last week i submitted meter readings to EON for…
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When to switch?
Had notice from Scottish power my current deal ends 31st may done a check and there are less expensive deals out there with other companies. When do switch to avoid leaving charges?
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Interest on unpaid npower refund
My fiancee closed her account with npower on 26 January. After much chasing, they issued the final bill on 7 March. The account is £59.23 in credit. She requested a refund. She still hasn't received the money. The next step is to threaten legal action, using the HMC&TS' Money Claim Online Service. You can also claim…
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Scottish power
In October 2012 I switched to Scottish Power after they told me my payments would be £89 per month. in March 2013 I became a few pounds in Debit and as I entered my reading I was told my payments would increase to £127. I have paid this since March 2013 I am now £157 in credit but on entering my readings on 10th April…
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Changing energy supplier with PV panels
I'm currently with Eon for dual fuel and the FIT scheme. If I change supplier for electricity and gas do I have to change the FIT agreement over to the new provider too if they're on the scheme?
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EDF Aargh
[Rant on] Last summer EDF decided I needed to change my electricity meter. I took a day off work to get this done. I've just got a bill for the last six months. I'm on Economy 7. EDF bill comes through for six months with around 5,000KwH on daytime and absolutely NOTHING on nighttime, around £200 more than expected. It…
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Supply restore query
Hi My f-i-l has got dementia and gone into a home. He rented out various properties via an agent who the family now has legal action against. The daughters are now trying to pick up the pieces... This is actually quite a complex situation but one thing I need to know, please, is if a tenant fails to pay their Eon…
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BG prepayment meter taking money off for debt which doesn't exist!
hi i had prepayment meters for both gas and electric from British Gas for 3 and a half years and i am currently topping up around £10 twice a week on the gas. everytime i am topping up the meter is taking around £2 off for a debt....but i don't have a debt with British Gas!!!:mad: I've rung them about this but they gave me…
