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EON Direct Debit

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Nellybee
Nellybee Posts: 101 Forumite
Last Year my Father died and the house he owned was left to me .He used EON as his energy supplier so i carried on with them setting up a new account paying £96 a month for dual fuel that was around the same as he was paying .Around January i installed Solar Panels and then last week i submitted meter readings to EON for Electric and Gas my direct debit changed to £58 a month .Is this due to the solar or have they previously over estimated my energy usage as nothing really has changed in the house same number of occupiers same appliances .:beer:
Nice to save.

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    No, I would estimate your solar panels have generated very little electricity up to now. People buy them for the feed in tarrif payment scam rather than what they save on the electricity bill.
    Maybe the account is in credit and/or readings have been estimated in the past, suggest you study it.
    That gum you like is coming back in style.
  • MorbidX
    MorbidX Posts: 33 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Nellybee wrote: »
    Last Year my Father died and the house he owned was left to me .He used EON as his energy supplier so i carried on with them setting up a new account paying £96 a month for dual fuel that was around the same as he was paying .Around January i installed Solar Panels and then last week i submitted meter readings to EON for Electric and Gas my direct debit changed to £58 a month .Is this due to the solar or have they previously over estimated my energy usage as nothing really has changed in the house same number of occupiers same appliances .:beer:

    Without knowing if they were billing to actual readings of estimates before it's hard to say. Could be they were billing on estimates and your actual reading has adjusted the consumption. hard to say without more information
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Morning Nellybee,

    It does sound to me like we have reduced the Direct Debit following some accurate meter readings.

    Was the account in credit at the last bill date? Is the account now in credit after this latest bill?

    The best thing to do is to pop your reads on every month or so, if you have an online account, this way you can request a real time balance and keep an eye on your usage.

    Everybody's usage is different, so it may be that you use less :)

    Let me know if you need any help with the account.

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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