-
Moving House and Pre-payment Meters
We're moving house this weekend and to-date have never been on pre-payment meters. They are currently on British Gas it seems and a card/key have been provided for each. So do we need to phone BG and register our details? Or do you just keep topping up as and when? If we want to change suppliers then do we get a new card &…
-
thinking of installing water filled electric radiators, anyone have experience?
New to the forum so hopefully I have not posted on the wrong board? apologies if I have! I have a flat that I rent out which had gas c/h in it for years, but the 60's boiler packed in last year. I put in cheap simple wall mounted electric heaters as a temporary measure hoping I would manage to get a new boiler through one…
-
Statements from Ovo
When are statements produced on Ovo? Is it one month exactly from your switch date or something else? Just wondering when to expect my first statement from them.
-
Free Boiler Schemes
Could anybody please help!!!I have had approx 7 companies doing surveys in my home for the "Free Boiler Scheme". When they have surveyed the house and looked at our "Benefits Paper Work",they say everything is in order?? Then after waiting weeks,when I phone the companies they say the "Benefits Paper Work" is wrong. The…
-
Whos the cheapest for extremely low Electics user ?
Whos the cheapest for extremely low Electics user ?
-
Pre paid meter, new house
Me and a house mate recently moved in to a new house (back in February) and the house came with pre-paid meters. Something we have noticed is that if we top up £10 it only seems to add £9.69 or around that figure, is this normal? We have also noticed that it seems to use a stupid amount over night. For e.g I am on annual…
-
EDF Fiddling The Gas CV ?
Had my gas bill last week for the period 15Feb - 14Apr, 59 days, and the CV used was 39.1. My daughter just had her bill for 20Feb - 16Apr, 56 days, and they have used 39.5. When I read her meter I could not figure out why my spreadsheet calculation was so far out on her account balance as I did the calculation using the…
-
Switched from E.On to Co-OP but final bill from E.On is an estimate
Hi I switched fuels last month from E.on to Co-Op and I have just received the "final bill" from E.On. I didn't provide meter readings so checked on my online bill (it doesn't specify whether it is an actual reading or estimate on my paper bill) and online it says it is an estimated reading. How can my "final bill" from…
-
Energy provider customer service
I've only had to speak to my energy provider twice in two years. The first was because I thought they dealt with my boiler (they didn't - it was my landlord that was liable) and the other time was because I couldn't access my online account. So my question is, why is customer service such a big factor that would have…
-
Heating water - combi with unvented tank
Hi all We have just moved into a house that heats the water with a combi / condensing boiler feeding into an unvented cylinder. It also heats the radiators but I am ok on operating them, my question is on the water heating. How often should we have the tank water being heated by the boiler please? We have a fully…
-
Switched with Cheap Energy Club in Jan - nothing's happened yet
I switched gas & electricity tariffs with The Cheap Energy Club on January 16th. It is now halfway through April, and the switch to the new tariff hasn't happened yet. The club page just says "switch in progress" as it has from day 1. The site said the cheapest deal open to me was with nPower, and as they are my supplier…
-
British Gas Pay & Go Meters HELP PLEASE!!
Hi, I've just completed on a house last week and got the keys Saturday. On the day I got my keys i rang up British Gas (Who were the current providers of the house) to move the details into my name and clear any debt against the house. I spoke to a nice man who sorted out the electric debt and put a message ready to clear…
-
Edinburgh Young Professional
Hello everyone! I am moving to Edinburgh in September and will be getting a one-bedroom flat in the EH11 area most likely. My girlfriend will be there half the time, but I will be at hers a lot too, so lets say bills will cost 1.25x more than if it were just me. I will not own a TV but plan to cook everyday, charge…
-
Changing from Business to Domestic
A Scottish Power customer I met today has bought an old pub , which is now a domestic home, and 2 years on she is still on a 4 rate complex pub meter on a business tariff. She has nt any idea how to go about changing the status to domestic and getting rid of the 4 rate ( day,night and weekend meter ). She says she has rang…
-
Air Source Heat Pump Reviews?
I can't find anything current on this so I thought I'd see if any one could advise me on Air Source Heat Pumps (ASHP). I know the new government intensive has changed the game a wee bit and, since I'm re-mortgaging, I was thinking of taking an extra bit to pay for the ASHP. I don't know anyone with a system and everyone…
-
switiching from M and S Energy to British Gas
I switched through your cheap energy club from m and s to british gas .on 5th march I have emailed you contacted british gas and m and s you are aware of the switch but it appears no one else is! You can only be contacted by email no contact number !! Is anyone else having this problem? it is now 15th April meanwhile I am…
-
Do 18 month contacts with Scottish power exist
I had a contract with Scottish power that was originally supposed to be only 12 month ,but shortly after ,saw in some forum site ;I thouth it was from the email newsletter here that Scottish were giving a extra 6 months if 1 simply asked over the phone ;I did & they did agree to another 6 mths, but I never kept the letter…
-
EDF New Direct Debit Price Confusing me!
I'm kind of confused by EDF's pricing now. I've just received their confirmation that they will switch me from the fixed May 2014 to the Fixed June 2015 Blue+price promise on 1st May. However despite the 2015 Tariff being higher than the 2014 Tariff they are reducing my initial direct Debit? They had already reduced my…
-
please help me !! with npower bill !!
I am an NPOWER duel fuel customer of 15yrs ! I was incorrectly billed last year . when they were changing over there billing system ! which was their fault !! to the tune of £1100. I have been paying this off at £148 per month . but on top of that I have had my winter bills charges!! I currently owe all together now after…
-
Flow Energy cashback?
Anyone know where we can get cashback on a flow energy switch? I've always managed to get at least something before but these guys don't seem to be on quidco etc directly or via the comparison sites - have I missed something or is there none available? It's the best deal for me anyway but I expected to at least find a…
