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British gas question please
Hi, We are with british gas for electric and gas, both on pre pay meters. The electric is on a standard tarif, as we recive some benefits and hav a disabled child would there be a low income tarif at all that we could change to instead of the standard one ? Thank you
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Replacement advice for BAXI back boiler/Gas front heater needed
I have a 14 year old Baxi 45/4 back boiler, with sp3 gas front heater (both working fine), which we would like to replace because the front heater, attached to the back boiler is looking dated. The reviews for the new Baxi bbu back boiler is mixed. I could simply get rid of the front heater and replace it with a stand…
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No Green price reduction on Fixed Tariffs
Today's Telegraph carries an article that most of the Big 6 will not be reducing prices for those customers on Fixed Price tarrifs Their stance is that these customers have already " Already Benifited " This I presume is because they think that those customers well into the term of a Fix, are already paying lower prices…
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MSE News: Npower to pay £1m after customer complaints soar
"Npower has today published an apology and promised to pay £1 million to vulnerable households following its poor service..." Read the full story: Npower to pay £1m after customer complaints soar Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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British gas problems with direct debit
is anyone else having trouble with British Gas? i reduced my direct debit payment online to £120 per month, this had the effect of increasing it to £205! The gas part is £120 and electricity is added to that even though on their website there is nowhere that i can see that enables you to set amounts separately. in spite of…
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Adding inhibitor to a sealed system
Just bought 2 litres of x100 and 1 litre of x200 descaler for my 20 rads in sealed system. I have a 1/2" fill kit and plan to remove the bleed valve. Do i just need to close both radiator valves and drain the radiator down, then attach the fill kit for the radiator and bottle and just pour in? Afterwards bleed any air i…
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elec small business
Opening a small shop and don't know how to go about finding cheapest supplier for electricity, I have been given some quotes from different companys (around 11.25kw to 12.25kw for one year fixed rate) is this all I go by, some mentioned standing charges - has this to be taken into consideration - I have no idea how to go…
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my contract will end in 2 days, and i'm changing address in 10 days
Sorry, but I'm a bit new in this. My contract with Ovo is for electricity only and it will end it on 5th of December this year. It is easy to check for another company with a better deal, but I'm changing address on 16th of this month and there I will be with electricity and gas bill. So how to choose the best company at…
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BRITISH GAS NIGHTMARE paid £132.68 in new home before electricity was supplied!
Hi, Just moved to a house that has BG pay card meters. Had to pay £132.86 of bad debt from previous owners on meter before I got electricity to the property - not even my debt!! I want a refund and compensation - how do I do this - I have told BG I am going to write to CEO but looking at previous threads all they do is…
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help choose how to heat my home
We have no gas option. For years we have developed and extended our bungalow - now large, 4 bed, detached. Heated by storage heaters, most fairly modern. Like that no boiler, no pipes, easy to add as extended. 12 yr ago added solar panels to heat water (immersion for the winter, on off peak electricity). Now have 4kw pv…
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Npower - final annoyance?
I am switching my gas and electricity from nPower because of the obscene 14.6% increase they wanted from me. I have been with nPower for the last 5 years because they always offered me the best tariff in the industry. There have been issues over those 5 years but none that couldn't eventually be resolved with the help of…
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gas meter installed
hi all advice please. need to have a gas meter installed live in housing association house old property just purchased by ha, as ive never had gas not sure what to do who to contact do i have to do it or will housing !!!. do it on my behalf. any answers please
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Help! I want rid of my prepayment electric meter!
Hi! I am hoping that someone can tell me what to do as trying to figure out a plan with all the information available is giving me a migraine! I have a pre-prayment meter for my electric, that has been in this flat longer than we have and I really want to switch to paying my electric by monthly direct debit. I am with…
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Tariff issues: Meters Replaced, now no reply from Scottish Power
Hi all, I had both my elec and gas meters changed from pre-pay to credit a couple of weeks ago. My provider is Scottish Power, and I managed to get this done for free on health grounds. I was told to call after the swap completed (which did not go smoothly, and I registered a complaint, but had no compensation or final…
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Wow... Major embarrassment
I have just been given my account number for my E.on online account, so i set it up and was just familiarising myself with it. I came across the ''meter readings'' section so i continued to click onto it. Now here is where it gets stupid. I entered the correct electricity reading but the wrong gas reading. Me, my…
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E-ON online account
Last night I set up an online e-on account the only thing I didn't do was enter the 4digit code they emailed me, has my account been activated or not, because I changed my mind I want to keep having paper bills and not online bills, I pay quarterly for my gas and electric with them, tried phoning them but the option I…
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Does this sound right?
Hi, I'm hoping someone could give me an idea of if my gas and elec usage seems right - i know prices are going up all the time but I seem to be topping up all the time. Im on pre pay for both card meter with ebico (sse) for gas and key for elec (edf) Im using about £5 a day in elec and about £3.30 a day in elec. Dont have…
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Storage heater warranty?!
I am a landlord of a flat. 4 years ago the electric storage heaters stopped working in flat. The letting company arranged for repair, however, repair was not possible, so led to replacement of two of them. I got an invoice for the work, but no warranty etc. Since then I have moved letting company, and got a new tenant.…
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British Gas Homecare or CORGI Homeplan
I would appreciate advice about whether to move from British Gas Homecare 400 to CORGI Homeplan. I have been with BG for a number of years and seen the costs escalate, but preferred the security it offered to having no cover. CORGI have what appears to be a similar service agreement for £120 less per year. Does anyone have…
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Moved house and discovered or meter has day and night settings
We moved house a couple of months ago and i immediately changed our supplier to the long term Npower fixed tariff. After about 6 weeks we got our first bill from the existing supplier(Scottish gas) which was for £230. We thought this was quite steep as we were used to paying about 100 a month in a 2bed semi and this is a 4…
