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MSE News: Government shakes up energy bills – what does it mean for you?
"The Government has announced a raft of measures to cut the impact of social and environmental programmes on energy bills..." Read the full story: Government shakes up energy bills – what does it mean for you? Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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MPs hear Statement on Household Energy Bills, c.3.30pm 2nd December
Our goal is to post up information on work undertaken in the House of Commons that has a consumer focus but which may not be highlighted elsewhere. We encourage discussion and comments concerning the topic or content of the debate. Statement on Energy Bills Monday, 2nd December around 3.30pm* in the House of Commons…
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I came home and Npower/metre plus have changed my metre to a prepayment metre.
I own npower money, I don't despute that, and I have been trying to arrange a payment arrangement with them. Last week, on Wednesday I came home and found a letter from metre plus stating that I had 7 working days to sort of out the debt for they would disconnect my electricity. I contacted npower immediately and was told…
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First Utility - Being put on a Standard tariff without notification
Can anyone offer me some advice. I used uswitch a couple of years ago to change to the cheapest tariff which was at the time First Utility. I noticed not long ago that my bills with First Utility had suddenly escalated so I contacted them only to be told that I had been put on a 'standard tariff' in February this year…
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big 6 to reduce prices?
what would this mean for those on long fixes, or even 1 or 2 year fixes, how would they plan to reduce their prices, will it be a one off payment or would they reduce unit prices (hard to see if on fixed terms) or will it be a case of sorry u fixed wont affect you etc. personally I,m on npower 2017 deal
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Which radiator
My radiators are old so looking for some new ones. How about these Horizontal radiators and Vertical radiators (This is great if short of space) I am looking from energy efficiency and maintenance perspective . Any other suggestion would be nice....
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SSE try to sneak in higher payments when switching to cheaper tarrif
Switched from one SSE tariff to another to get a better deal, but the letter confirming change said: "Based on information contained in this application, there was a recommendation that your direct debit be set at £23 for electricity an £28 for gas. However, as we already have a direct debit plan of £26 for electricity an…
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ombudsman
Hi, has anyone has dealing with the ombudsman with a utility related issue? I was wrongly charged for cancellation with Scottish power and they were totally useless ,there was a reference to a questionnaire that never happened. Is this because I told them not to bother and save themselves any trouble? I don't know who pays…
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Change so soon.
I swopped suppliers back in October (about 6 weeks ago) and am now thinking that I may have made the wrong decision. Given that there are no cancellation fees with my current supplier can I move to another supplier so soon after signing up to my current one? Ta
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How long to change and get money back
I applied to change from Scottish Power to Npower via the Cheap energy club on 7/8/13 and my change finally concluded on 8/11/2013. 3 months is ridiculous. I am still owed over £300 from Scottish Power and have emailed them, as I cannot get anyone on the phone, to find out when I am getting my money. I have tried to…
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New BG dual 'standard' tariff customer
Hi, We recently moved into a new property and after over two months of trying to get a customer number from BG we finally received a call from their CS today to confirm our account has been set up. We're on their standard tariff, being a new customer and have just paid our first bill, £32.59, which is apparently for…
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Standing Charges
It's a bee in my bonnet. There was a chap on You&Yours who lives on bottled water rather than pay his £2 bill plus £14 standing charge. Standing charges dump the weight of the cost on the poor and on the low user, both in direct contradiction of the policies of the major parties. Yet none of the parties will even discuss…
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Gas and Electricity supplier advice needed
Im currently on with british gas standard tariff and have been quoted £923 for my gas usage from 1st dec 2013 till 23rd oct 2014,i pay £20 pound a week for my gas at the min. i am also on with npower for my electric and have been quoted £799 pound from 1st jan 2014 till the 28th oct 2014 i pay £15 per week for this i pay…
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Broken Meter! - Who's liable
Hello, So I had our annual Gas Cert inspection a couple of days ago. The gas man noticed that our meter was broken - it wasn't moving when the gas was on - He reported it to the gas board and its being sorted next Friday. However it raised a few questions; Our gas usage was 0 from March this year until three months ago -…
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heating / hot water timer - advice needed please
Hi. My heating / hot water timer is very temperamental. I have an old http://heating.danfoss.co.uk/PCMPDF/102%20Easy%20User%20Guide.pdf I would like to know please if anyone could recommend a new digital one where I could set it so that I could have the hot water on in the morning and the heating and hot water on in an…
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Swapping providers?
Thinking of switching. With all talk of money being taken off of bills should I go for fixed or variable?
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The 5% profit!
It's a load of rubbish and yet I have only heard one person pub locally speak about it in the media. Why is this? Btw I'm happy to be proven wrong. So the energy giants like to tout that they only make 5% profit from you. A good attempt to make you accept the price rises. This number however is very easy to manipulate…
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Gov Energy Gift Joke _ Dual Fuel Discount Removed!
EDF just grabbed back our dual fuel discount yesterday £8.40 - disgusted !! Coincidence Mr Cameron? I think not!! Must think voters are sheep to fall for that laughably tiny election bribe. Compared to our rocketing bills its a joke and PS it was actually the lib dems who pushed for the green levies! All because Con vote…
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In credit on electricity statement
Hope I am in the right place for this.... My mum is 91 and lives in a two bed sheltered flat with my sister aged 73 who has learning disabilities. Mum currently pays £55 per month by direct debit for her electricity, they have no gas. She has just received a statement covering May to November 2013 which shows she is in…
