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Over Estimated bill query
Hi just looking for some advice please. My gas bill was estimated and a lot higher than it actually was. I have put in my actual readings but the bill is due to be paid really soon (they've moved us over to this stupid system where they just e-mail you and the e-mail went unnoticed). My question is - do I just pay the…
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Switching
My BG contract ends 1.6.13 and I want to switch suppliers. Do I have to wait until that date, or can I start the process before? BG says that I will be charged a fee if I switch before 1.6.13.
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Pre-payment meter switch
Looking at moving into my first home soon (woohoo) but there is an issue with the gas and electric both being with Southern Electric via a pre-payment meter. I'd prefer direct debit due to the cost and ease and to swap SE is saying i need to oay £56 to swap the meters. Would i be able to swap to say British Gas who do…
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wrongly sold gas and electric
Scottish and Southern electric have just refunded me 345 great british pounds as they gave me misleading information on how much money they could save me in my first year of being with them, :beer:
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First Time Buyer Help
Hi all, I've purchased my first home and moved in over the weekend. I'm a little confused though at the moment with my energy suppliers. The last occupiers were with British gas for both gas and electric. When they moved out I was told they would get intouch with British gas to hand over the metre readings and to tell them…
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standing charge - is this true?
We recently took occupancy of a small office to use for storage only. The electricity was switched off when we moved in and none has been used yet npower keep sending estimated bills which also include a standing charge. We have not signed any agreement with them but they say that we are nevertheless in a 'deemed contract'…
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Dual Fuel
Forgive me as I know this has probably been asked before but currently with Scottish Power and British Gas and am looking into combining the two. I have signed up to the energy club and the best deal at the moment seems to be either variable with Swalec or fixed with Edf energy. So what's best at the moment variable or…
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alternative to utility warehouse
Can anyone tell me if there are other companies out there that run along similar lines to Utility Warehouse? I have been with them a couple of years now,the idea I found to be great but recently , well infact always their customer service has notbeen that good when calling about one thing or another. I will post this in…
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Controlling Energy Costs
My household electricity and heating bills have got to such an extent (largely through wastage/lazyness) that I need to find a way of stopping the other people in my home from being inefficient with electricity and heating. So I have 2 questions. 1. Is there a way (or what's the best way) of enforcing that the washing…
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N Power fail
N Power had not sent us our quarterly bill so we called up to request they send it for them to send us a estimate that was ridiculously high in mid March. After giving them meter readings they advised us they would send us a bill in28 days which I thought was a ridiculous amount of time considering they have the exact…
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Gas Fire or Central Heating
We've just bought a reasonably big 1920s terraced house and the existing fireplaces have been blocked up with 1960s gas fires placed in front. We intend to remove the 60s gas fires, but is it worthwhile replacing them at all? Option 1) Replace them with repo victoria ones. Option 2) Just open up the fireplace and do a…
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Stuck with E-on and SP because of a "complex meter"
Hi all! I've been following this forum for a while trying to get some more info. I find it very useful and I was hoping to find some answers to my current situation. I apologise in advance for any mistakes as English is not my native tongue. We live in rented accommodation, however our landlord is happy for us to do as we…
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Does fixed rate transfer if you move house?
My Scottish Power capped rate is ending on 31st May. My house is just going on the market and I wondered if anyone can tell me if I would be allowed to take whatever new deal I get when I move house (I'm likely to be staying in the same town). It may be many months before that happens and don't want to end up with…
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Boilerguide grant for new boiler?Anybody used the company.
Hi ,I have been looking for any assistance/grants for new boilers and this website came up. So far it does look as though I may be eligible for a new free boiler as I am on low income. Just wondered if anybody had had any work done by them or had a grant awarded. I am thinking of applying but always worry what the small…
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MSE News: British Gas profits 'to keep prices down' – for now
"Energy giant British Gas is pledging to use increased profits from the bitter winter to keep prices on hold..." Read the full story: British Gas profits 'to keep prices down' – for now Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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MSE Blog: Paying upfront – what happens when an energy firm goes bust?
Hi all, this is a thread to discuss the MSE blog: Paying upfront – what happens when an energy firm goes bust? "Two table-topping energy companies – Spark and Flow Energy – are asking customers to pay for their energy upfront..." Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t…
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New Build Bills
Hi, We are moving into a new build home - no previous tenants obviously. What is best way to set up our gas electric and water bills and to choose our suppliers - we are very energy efficient so I'm presuming one that reads our meter instead of estimates? Any advice will be useful, thank you
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LPG home
Hi Folks, i am moving to a house by the beach :) it does however have LPG... Which the landlord will fill and we pay monthly on our usage, everyone is saying this is a costly way to heat a house and by winter we will be very expensice...obviously i am very MSE and will not be heating all rooms or walking about in dead of…
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Tarrif not there!
I am trying to compare through the comparison sites to get elderly MiLs bills down. She is currently with Eon on Warm Assist which does not appear on the drop down menus. I have phoned Eon, they were most unhelpful, told me it was also known as ice2, that's not on the drop downs either. A further call (with endless…
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That's OK then !!
http://www.telegraph.co.uk/finance/newsbysector/energy/10052564/SSE-mis-selling-not-as-bad-as-banks-chief-executive-Ian-Marchant-claims.html
