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Magiglo Affinity spare parts nightmare
As above I have just bought a new house, we have only been in there for 5 months and the fire has broke. No problems I thought, got a gas fitter friend round and he tells me the solenoid has gone. Now I know these things only cost about £15 so I thought it was great news. Spoke to the owenrs before me and the fire was put…
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MSE News: Winter chill sparks cold weather payments
"Those eligible for cold weather payments get £25 for each seven day period of bitterly chilly conditions..." Read the full story: Winter chill sparks cold weather payments
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Ferolli 35c - Condensing Combi Boiler
Help please! I've just flicked the heating on the boiler from summer to winter, but the boiler doesn't want to take any notice of the remote Drayton Digistat 2 thermostat. The boiler wants to continually flash-up the heating despite the house temperature being higher than the Digistat thermostat setting. I've got the clock…
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advice re pre pay meters
hi just after a bit of quick advice, i have prepay gas and elec meters in my property (with debt on). my landlord has now advised me he needs the property back for his brother who is getting married, (dont worry about me i've only lived there for 7 years!!!) when i find a new property what do i do about the meter debt,…
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£174 Month Gas Bill...is this normal?
Hello. We have just received a revised gas ball and our monthly charge has gone up to a whopping £174. Per month! This is a standard house, two floors, three regular size bedrooms with two adults and two children. What is the average?
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Switching to a credit meter
Is there any companies who will switch from prepayment to credit meter without doing a credit check? (the mse guide says edf do but i've heard they still do the check)
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Superdeal tarriff help
I have an eldery relative(aged 83) who is a superdeal tarrif with Southern Eelectricity and paying a considerable sum each month (electricity only) She has night storage and what it looks like is three different rates in her bill. None of the switch sites want to know and the energy companies I have approuched are either…
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Going on Holiday
Hi all, I am going to my friends for 3 weeks over Christmas/New Year,I have thermostats on all my radiators except 1, what is the most economical way to set timer/temperature settings to stop possibility of freezing pipes while away.
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Eon Central Heating cover... really very poor!
Ok so for peace of mind a couple of years ago I took out central heating cover with Eon. I have not needed it until 2 weeks ago when our boiler suddenly packed up (great timing..just in time for the winter months) I contacted Eon and was given an appointment for a weeks time, although they did say as we have a 2 year old…
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EON compensation for my mum
I hope that someone can point me in the right direction. On 23/11 mum had her boiler serviced by Eon. It was fine but had a slight water leak. Covered by central heating agreement. Engineer tried to report the problem on his hand held but something got lost in translation. On monday Mum then rang me to say the boiler had…
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British Gas - Sorry to see you go
British Gas just sent me a letter telling me they are sorry to see me go.... and an attached cheque for 36p. Can't decide if it's just plain funny.... When I left the last house they wanted us to move the new house to British Gas .... I asked them for a list of every tariff and full conditions on paper. They asked me the…
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British Gas Advice!!
I re-joined British Gas in September and was told that they would be putting my tariff down for pay as you go electricity where I get it cheaper in day than I do at night. At the beginning of October I hadn't received my electricity top up key so called them for it and found out that they had put me on a tariff where I pay…
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nPower
I pay £47 a month for gas and electricity (am single with 2-bed semi). So was surprised when I was refunded £200 recently from nPower. Then when logging onto my account, discovered they wanted to raise my Direct Debit to £61/month. I rang to ask why, when I was obviously not even using an average of £47-worth and was told…
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EDF Social Tariff
Hi all, I know that EDF used to have a tariff called "Energy Assist". I'm trying to find out whether they still have this or another social tariff? Thought I'd enquire here before spending 40 minutes holding on EDF's Customer Service line.
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scottish hydro rates to high
Im looking for help and advice. I am new to money saving expert and upon looking at threads for rates etc i had a feeling mine were to high. I really dont understand anything to do with meters, tariffs, rates etc. so any help and advice would be needed please. this is what my meter reads DISP C - 15.09 D - 12.12.12 E -…
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Electric Bill for 11 weeks and three days = £413
It's a student house, 6 people living here and we have no gas. Does this sound a lot to you or average? We are all a bit shocked here at how high it is, but at the same time, we did not really know what to expect! thank you! Danny.
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eDF Direct Debit..Massive Increase!!
Hi...Just wondered if anyone can offer any advice here...Just received my estimated eDF energy bill this morning..It states that I owe £481.32!!...On top of that they are increasing my payments from £107 to £188 a month...Surely this cannot be right? This equates to £2256 per year!!! I live in a 3 bed semi which has loft…
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What does "no standing charge" mean?
I'm thinking about switching provider, I'm currently with Scottish Power on the following productL Online Fixed Price Energy May 2013 (No Standing Charge) - can I switch without a charge?
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Oil Heaters or Convector Heaters
Hello, My partner and I have been renting a 1 bedroom bridge flat for almost 2 years now. Its so cold as it only has the flat panel heaters that do not give off any heat. Therefore we use 1 large oil filled plug in heater and 2 small plug in small blow heaters we use just to warm the room quickly, plus stick the panel…
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Safegas Boiler Cover *AVOID*
We took full cover with Safegas for our boiler after seeing numerous excellent customer reviews and have come to regret it. A week ago we alerted them to a leak coming from the boiler at 7pm. They promised to come at 8.30am. they didn't, just phoned to say it would be sometime in the morning, only to turn up at 4pm with no…
