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Superdeal tarriff help

I have an eldery relative(aged 83) who is a superdeal tarrif with Southern Eelectricity and paying a considerable sum each month (electricity only)

She has night storage and what it looks like is three different rates in her bill. None of the switch sites want to know and the energy companies I have approuched are either not interested or really do know about this tarrif
can anyone help and steer me in the right direction?
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