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Scottish Power Gas and Electricity Help
Does anyone experience of dealing with the customer service at Scottish power? I am having a nightmare with them I hope you dont mind me telling the story? We moved into a new property and set up a DD for £68 a month with Scottish Power. All fine. Paid every month no problems with DD and about every 3 months someone came…
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e-on "simple tariff"
e-on simple tariff says no penalties on leaflet i recieved (this i assume would be no loss of tesco clubcard points which was case with previous deals) However when i went to select cheapest tariff -i was given option either of money off -or clubcard points.Problem is direct debit pay and dual fuel are discounted anyway…
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Tariff dispute and Swapping Supplier
My electricity company (nPower) say they have undercharged me on the Economy 7 tariff - the rates were the wrong way round. I don't use the storage heaters (cos they're pants, frankly) and am very careful with my usage. They have been looking into this for 3 months now. However I'd really like to check out better tariffs -…
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Where do you stand if your switch can't be done?
Ok, so here we go, three months ago i moved home and tried to switch gas/electricity suppliers. Did my research picked what I wanted, got the ball rolling and got to give a meter reading to my new supplier and I've been unable to do this. I ring when I can and get told the system is down, I go online and the meter reading…
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British Gas trying to mug me off constantly.....HELP!!
This is a long one. Me and my girlfriend moved into our house last March and arranged to have key meters put in for the gas and electric but British Gas messed up the dates, we was told that the gas and electric we used during the time we moved in till the time when the meters got installed (about 7 days) would be wiped. 3…
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Comparison site says Npower is cheapest, but is it really after increases in Nov
Comparison site says Npower is cheapest, but is it really after price increases in Nov? Moneysupermaket says npower is cheapest for me on the Energy Online 2014 tariff. This will be 3% cheaper than Npower’s standard variable charge. However I have read they will be increasing their prices on 26th Nov. Does the price…
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how to work out the kwh used also for economy seven
hiya all i thought i had worked out my annual kwh for both gas and elec to use on the comparison sites, then i got a bit stuck as i have a meter for elec which shows night reading and day reading, so to get a true picture of my kwh per day and night i guess have to now work this out seperately and enter those figures in…
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Billing discrepancy on final bill
Hi All, I've just been notified that my gas and electricity supplier switch is complete, and I've received the final bill from my old supplier. Sounds great, except I've received two different figures from them on the same day. I received an email notification to log on a check my balance this morning, revealing that I was…
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Domestic Standard & Restricted Hours A
Hi there, I am currently on the "Domestic Standard & Restricted Hours A" tariff from Scottish Hydro Electric. I have two completely seperate meters in my house, one linked up to storage radiators, and one for everything else. From what I gather this is an unusual arrangement, and I am finding it very hard to compare…
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Scottish Power - 25% price hike ?
Just had an email through from Scottish Power saying my prices were going to increase. I was expecting this but wasn't expecting a 25% hike on part of my tariff. *edited this bit because I managed to mess up my dates lol ! Here are the rates they have sent through to me - there is a 12% increase on the first 225kwh…
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Not the "usual" faulty meter
Hi all, please could someone give me some advice regards a potentially faulty meter or a meter that's incorrectly set up? Two or three years back, we had a new meter fitted. After a few months I was unsure of the readings as our billls dropped sharply. I contacted the energy supplier (Was Powergen then but now EON) & they…
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switching cashback - make sure you use the mse link to moneysupermarket
I have just applied to switch to scottish power fixed deal on moneysupermarket but accidentally did it by going straight to their site rather than clicking on the link from the mse website. so don't think I'll be getting my £30 and don't want others to make the same error. : (
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Can I safely cover an air vent ?
Hi, I live in a house with gas central heating. I have 2 living rooms ( one front one back) The front room has a radiator but no gas fire, yet there is a vent on the chimney breast. I want to buy a wall mounted electric fire but need to know if this can safely be mounted covering this vent? Or do I need the vent for the…
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Warm Home Discount Scheme
Hi I am a long time British Gas electricity customer (and hater) but have done little about it. NPower supply my gas. I am looking to swap suppliers but I signed up with BGas for the Warm Home Discount Scheme a few months back, based on 'fuel poverty' (I am appealing an ATOS / ESA decision). I was told by BGas that I would…
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Changing utility supplier
I have put the identical answers re changing utility suppliers to two different websites and they both come up with different answers, WHY?
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Disabled/any benefits
Hello, i am disabled, and m,y husband is on a pension. I keep warm with a halogen heater as we do not want to incur a large gas and electric bill. Does anyone know if there is a company that does a discount for disabled people? Thank you Oh, my Husband is 66 and i am 55
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BG seriously annoyed now!
i have had a switch over from district heating to mains gas recently. i was lucky i guess in the sense that i didnt pay for the work to be done and i had new combi boiler, pipes and raidiators throughout. unfortunately there are many downsides to having the work done by a company for the council. for example you dont…
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Why pre-payment is a good deal sometimes.....
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Switching Supplier
Hiya. I am currently with Spark Energy for both gas and electric, however their customer service is completely useless! I have been having problems with my online account so cannot upload meter readings, and have been trying to get in contact with them for the last 3 weeks but had no luck!!! I would like to switch to a…
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npower Bill Saver Aug 2013 increasing
I switched my Gas and Electricity to npower's Bill Saver Aug 2013 Tariff around 2 months ago via uswitch.com I have today had a letter stating that the unit rate for Electricity is going from 13.09p to 13.93 (exc. VAT) - 8.7% increase. Gas is going from 2.817p to 3.428p (exc. VAT) - 9.4% increase. I realise that this is in…
