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Do you have to allow meter readers to gain entry?
I had a meter reader call today and I turned him away. He went away without a word, but ages ago I had one come who said I have to allow him to read it. Simple fact is, I don't like strange people coming into my house, unless it's an engineer or tradesman who I'm expecting. When a reading is due, I submit it online to EDF,…
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Is there a cheap time to run the washer when on a prepay meter??
Hiya, I am on a prepay meter for both gas and electricity. Can anyone tell me if it is cheaper to run my washing machine, dishwasher etc. in the middle of the night than it is to run it at say 7pm in the evening?? How can I find out how much I'd save if this is the case? Also, what are the cheap rate times? I don't get any…
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Trouble with npower (night heating bricks)
Hello I have lived in my property (rented) for 5 years with the night heating brick system that was put in in the 70's after the property was built. When i moved in to the property it was never altered so it was on the tarrif and clearely switched on by the previous tenent. My daughter is asthmatic so i have never been…
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Eon Demanding Extra Money despite Closing an Account!! HELP!!
Hi all, really need some help with a final payment from Eon who I believe are trying to make me pay for a mistake they made. Situation is that I have moved abroad and asked Eon for a final bill to close my account, so I gave a meter reading which they accepted. The final bill was higher than anticipated because our…
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npower real increase is nearer 20%
Just got my npower signonline 24 price increase letter telling me that the "annual bill" electricity increase is 20.2% and gas is 17.9% (not the Npower. 8.8% gas, 9.1% electricity rise as per the MSE website and elsewhere). :( Needless to say I don;t think that I will be staying much longer with npower.
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Would you consider boiler rental ?
We desperately need a new boiler. Unfortunately we're not in a position to purchase one outright and, have it fitted etc. I came across a company called " Everlasting boilers ". I rang for general info. Currently half price rental of £ 4.44 a week for the first 3 months and then this doubles. All servicing, 24 hour…
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British Gas Business Bill???
Hi All, Hoping you could advise. Basically, Me and 5 friends (students) were living in rented accommodation between Sept 2008 - Sept 2009. When our lease started the utility bills were with British Gas Business, even though the previous tenants were also students. the first thing we did was to call BG and get them to…
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Scottish Power refusing to let me cancel
Hi everyone! I recently used money supermarket to switch energy supply to Scottish Power. I received a welcome email from Scottish Power on the 16th of October. I also received a Welcome pack by post on the 17th October, dated 15th of October. On the 19th October I sent a cancellation notice email to Scottish Power, well…
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Just had a look on mums bill - standing charge ?
My standing charges are a higher price than the usage kwh price. What are standing charges please and can they be reduced in anyway.
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Tariff discrepencies?
I'm just looking at comparison websites as my current deal expires at the end of November. However the 2 sites I'm using are offering the same deal, but with differing costs! I am comparing between the UK Power.co.uk website and energyhelpline.com. It seems that all of the tariffs, for the same deal, are more expensive on…
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Appliance electricity guide thats up to date anyone?
I have been using my friend google but all the examples are out of date or don't include the appliances I want ie panel heater and convector heater aswell as normal items like microwave, kettle etc. Also florescent strip lights. So does anyone have an up to date electricity consumption guide. Many thanks.
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Switching Gas/Elec - Price/Unit rates
Hello, I am looking for some advice. My partner & I ar currently on a standard duel fuel tarriff from British Gas and we were looking at various comparision websites and found a good deal from EDF on there blue price promise. We phoned British Gas to enquire about other tarriffs as well and the cheapest one we got offered…
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Avoiding product cancellation fees..
I am on a fixed tariff with eon which ends in Nov. I used a switching service to change to a fixed tariff with first:utility. Advised eon that I wanted the changeover to happen once my deal with them ends, so I don't get clobbered for £30 early termination fees. But eon say they have no control over when it happens (some…
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EDF are we on the best tariff
Hi all, just a query if you can help. I'm currently on a standard variable rate with EDF and pay £96 a month for both gas and elec. after looking on the comparison site I appear to be on a really good deal. My query is to fix or not? Any help great fully accepted
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EDF waiting times
Have any EDF customers found it takes an age to get through to a person at EDF when you ring them? Took me 40mins the other afternoon!! When I mentioned it they said that the reason was too many people coming off tariifs and swapping to other tariffs EDF were introducing so the best time to call was between 8am- 9:30am!!
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my bill
I got my bill this morning and pleasing to me find out that i am in credit. i would love to claim it back and carnt seem to find out how. Iam with eon and use a perpayment meter. can any body help me.
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Npower Price Rise
I have just recieved the notice of price rises from Npower. On my 'Sign Online' tariff, which is supposed to be priced a few points below their standard tariff, they are quoting a price rise of 20.2% for Electricity and 17.9% for Gas! On the MMS page of rises, Npower is shown as 9.1% and 8.8% respectively. Does anyone know…
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I wonder if my electricity costs are high.
I have an old house (1430) semi terraced with no insulation. Its basically stone. I have a storage heater, an electric cooker, Fridge/freezer, kettle, microwave (rarely used) one light stuck on (in the loo) computer modem 24/7. electric towel rail and immersion heater. I am only there 3 days a week and only turn on…
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Scottish Power - Not Enough Staff?
I am in the process of transferring to Scottish Power and the whole thing has dragged on and getting information out of them is almost impossible. My biggest complaint is the amount of time you have to wait to speak to somebody. I have been with EDF and SSE in the past and calling them you never wait very long at all.…
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Cost charged internally for a meter change?
I note the smart meter rollout being alleged to cost many billions. I recently had an electricity meter swapped out, and it took around 20 minutes. Making some realistic assumptions, I came to the conclusion that a total price for this of around 50 pounds wasn't unreasonable for someone doing 10/day. (as he claimed). (20…
