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Energy

Archives for April 2012

Prepayment Final Gas Bill from EDF
In October last year I moved into a Housing Assoc flat. The flat came with prepaidment gas and electric meters. I rang the current suppliers (British Gas for electric and SSE for Gas) to get me set up an account with them and send me the token keys so I can top up the meters. At the time I wanted to be moved on to normal…
Unlimited gas and electric
Is there a tariff wher eyou pay a fix sum each month to get unlimited usage of gas and electric If so what comapnies does them Thanks
Economy 7 - who's the best?
Hi all, I am wondering if anyone has had any particular good experience with certain companies using an economy 7 metre. I currently am with British Gas but ideally wanting to change. Thanks, Alison
Standing Charges for Electric PrePayment meters
Hi, just thought people may like to know that when an engineer was looking at my meter yesterday he advised me that British Gas were now not allowed to charge a weekly standing charge and that I should ask them to refund this too me, just wondered if this would be of use to anyone or if anyone has had experience of this,…
Questions about pre payment meters
I have just had pre payment meters fitted for my gas & electricity after getting a huge combined gas/electric of £2400 :eek: I really didnt like the idea of pre payment meters but i had no choice to having them fitted . I just have a few questions npower said they would set my pre payment meters to pay £3 off my dept also…
Eon aren't listening!
Hi, I left rented accomodation last May and am still getting post redirected to me from Eon despite having called at least 6 times and sent an email. I really don't want to be connected to an old address as this sort of thing is key to keeping credit history sorted out - my fear is that I will stay connected to any issues…
Scottish Power Cashback : "Resolved but Unpaid"
I've just had my cashback claim rejected after 4 months by TopCashback because ""Another marketing channel was credited with the sale". I know that this is nonsense as I do not use comparison sites and all cookies etc are cleared properly before each and every transaction. Anyone else had this happen? I had a similar issue…
Changing details with Eon energy gas
Hi there i was wondering if anyone can help me. I am a first time student and moved into a student flat where we had a prepay top up card with southern electric. A man from Eon energy came round and told us to swtich to them as they were cheaper. So we did, but gave my details for it. Now we are leaving the flat i do not…
Tree and overhead cables. company refuse to cut back
I have a large willow tree that has grown way up around the overhead electricity cables. Southern electric have trimmed it back in the past but now they refuse as they say trees are no longer their responsibility. Checked with my insurance company, they only cover damage to my property, not power lines or neighbours…
MSE News: Inefficient energy firms cost consumers dear, report says
This is the discussion thread for the following MSE News Story: "More than five million people could be overcharged because tariffs are not cost reflective, says new report" Read the full story: Inefficient energy firms cost consumers dear, report says
Faulty meter box replacement
Oh my goodness, has anyone had problem with phoenix gas(or any other gas company). We got a bill for over £700 to replace our meter box as its lid is cracked and one of the sides is slightly caved in. The meter itself is 100%. Phoenix say the outer case is now unsafe, and this is the repair bill. They say we are liable as…
what gas supplier to use and cost vs electricity
Hi All, I have just moved in to a flat that does have a gas in addition to electricity I have never been in a flat/house that had a gas and I was responsible for making the payment thus don’t know the cost of it plus the unit used for it( I will google it) for example kwh for electricity What I want to find out is, when…
Can I have my money back?
I changed supplier for my gas and electric about 8 years ago, I switched via Ebico and they arranged for me to have my energy supplied via Southern Electric. My latest bill/statement from southern electric states that after taking the money for my latest quaterly bill my account is still £360 in credit and that they will…
How much to run a bath? - combi boiler
Could anyone give me a rough ball park figure of the cost of running a standard bath (like it fairly full) with a combi boiler? Thinking of replacing our existing obsolete boiler with a combi. How does this compare with the cost of 1kw electric shower? I do tend to stay under it for about 5 mins which I know is costing…
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Economy 7 times - Sheffield. Please help!!!
Hello, Can someone please help me with the switching time for the lower rate electricity in Sheffield S6. My flat has economy 7 and a hot water tank, but I have noticed that unit increases during the day. For example, when I checked this morning at around 10am, the meter reading was 31105, and now at 10pm, it has jumped to…
EON gas and electricity
Hi, Me and my partner moved into a 2 bed terraced house in March, before this we were living with his parents, saving, so first time we're paying bills etc. so just got a quick question! We've just got out EON bill for the first months gas and electric ad its come to £54.56. They have the correct meter readings as I have…
Over charged by British Gas
We have recently had some money problems like everyone else in the country. We had to have our gas and electric meters changed to pre-payment ones, through which we agreed to pay £6.00 on each per week. Less than a week into using them British Gas sent us a letter stating it would be £16.50 each per week. My wife called to…
EDF -Account £2,242.83 in credit!
Hi all Fairly new to the forum so please be patient. We're with EDF and over the past year our DD has increased massively to £487.00 monthly! I have called customer services approximately monthly to complain and have been told that this is correct.I know that our bills are higher as i have to have the heating on a lot due…
Pre-Payment Elec Meter Help
Hi Guys, Just looking for a bit of advice from those in the know? We have just moved into a new rental property, and aside from the fact I am annoyed we were not told the property was on pre-payment meters before we moved in (yes we did ask) I have a couple a bit of an issue. I have never been on pre-payment before, always…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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