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change of supplier without signed consent
EON cold called via telephone and convinced my wife to change to them, with some offer or other! My issue is, that the utility account is in my name, and I have not signed anything to say I agree to the change. She did not tell me until it was too late and I have had to stay with EON for 6 weeks or so. Which is bad for me…
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Comparison Sites & EoN ?
A week or so ago I started "shopping" :rotfl::rotfl:around as my current deal wuth Eon is coming to an end. Used at least 2 of the comparison sites Energy helpline and Uswitch included. Didn't touch Eon directly. I then received a call purporting to be from Eon who said that, as I was comparing, was there anything they…
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Dispute With Ex Flatmate
Hi, I hope I am being as clear as possible here when outlining my problem. I moved into a flat in August 2010 and myself and flatmate both signed the lease so both of us were responsible for the property. The Gas and Electricity with Scottish Power had both of our names on it but he assumed responsibility as 'payer' of the…
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Cost of a shower
Can anyone tell me the cost of a 5 minute shower? Water heated by electricity. Thank you.
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E.On SaveOnline v6 cancellation fee
Hi All, I cannot seem to find anywhere in the terms and conditions for the E.On SaveOnline v6 tariff what the cancellation fees are. It says I'll be liable for some if I leave early, but doesn't say what they are. I've emailed E.on, but it says they might take up to five days to get back to me. Thought somebody here might…
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EON increasing direct debit
Hi everyone There seems to be a few having similar problems with Eon increasing direct debits, and I cannot still understand why they are adamant that they are increasing ours. We signed up in August last year and our agreement ends August this year. We are currently under our originally supplied kwh usages for gas and…
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help,npower big bill!!
just got a massive bill for my electric £2343.10,also looks as if i owe £1660 on my gas also with them,i have been with them since 08 and they take my money each month dd,does any1 know any help available ,just dont understand any of it and im going to have to phone them but need advice first ,not sure what grants i can…
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Frustrated with E.On
Hi all I'm having problems with E.On energy. I live in a shared student house and have just switched from E.On to another company. Another person has their name on the E.On account, however she is out of the country on a study abroad programme, and so I have been responsible for paying the bills. We have had our last bill…
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EON want to increase my direct debit by 50%!
I have been with EON for a number of years, and am on a capped tariff till September. I was paying £91 for some time, and in Febraury received a letter saying that they were cutting my payments to £59 :j, which sum I have paid for the last 3 months. I sent in my May meter reading, and got an email from them at the weekend…
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New to British Gas on Web Saver 11
I have moved over from scottish power and gone on to Web Saver 11 for dual fuel, but speaking to mates they where saying due to hike in prices in the near future its better to fix, would anyone agree and if so what tarrif is better?
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Can a cancellation fee be charged in the cooling off period?
Hi, I recently changed my gas and electricty supplier from E.ON Energy to Scottish Power. E.ON Energy then offered me a better deal and I have consequently changed back. I was with scottish power for just over a week, and in my final bill they have charged me a cancellation fee. Can they do this, even if it's in the…
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Utility bill question re switching / fixing.
I am sorry if this appears to be a very dumb question but I have been reading the info about switiching but its all a lot over my head. We have dualfuel Eco20:20 with Edf. Paying fixed Electricy at £65pcm and our gas has just been reduced to £32 pcm (with £164.80 being refunded) Total yearly usage is 9930KWH according to…
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New Gas Supply Connection Problem
Hi, This is an odd situation and I wonder if anyone else has had a similar problem. Builder applies to the gas utility for a quote to lay on a new supply to a house. Quote is provided complete with appropriate plan showing the route of supply. As is normal, quote has to be and is accepted and paid for before work begins.…
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Electric slip switch
Last night i noticed in the electric box that the switch kepted clicking off making parts of my home with no electric, im now worried as im on holiday tomorrow as i have timers to be set up for electric lights etc !
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Just moved house - has prepayment meters with Scottish Hydro
Hello there I am new to the forum, hopefully someone can help :) We have just moved into a house which has prepayment gas and electric meters installed, whilst we are topping up the gas one as it runs low the electric one seems to be going up in credit rather than down?? We have been there nearly 3 weeks now and never had…
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Gas boiler wont fire up
I stupidly let the gas meter run out. I've topped it up and the meter is saying im in credit but the boiler is flashing with an amber and red light. Its trying to fire up but then stops and flashes. Ive turned all the radiators off and tried to reboot the meter but it still wont work? Any ideas :( im freezing!
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Utility comparison sites
I put identical details into various comparison sites,and get different recommendations and figures from them.how can this be?
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Gas & Electricity bills set to soar 50% over the next 4 years
Yikes! http://www.dailymail.co.uk/news/article-1386847/Gas-electricity-prices-set-soar-50-year.html
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Need Some Advice Please - Moving into New Flat in Manchester
Hey Guys, I am an international student and will be moving into a new flat in June. Have been staying in halls before this so I need some advice regarding an electricity provider. Agency told me that it's all electricity and no gas. Also, will definitely be staying for 6 months, and have no idea if I will be staying beyond…
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EDF have ended my Online S@ver Version 6!
Just got a letter this morning telling me that EDF are withdrawing my tariff and switching me to their Standard one. No prizes for guessing that the standard one is about 30% dearer. I needless to say am furious particularly as I went through exactly the same farce last September with NPower and moved to EDF as a result. I…
