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Eon billing problems?
We haven't submitted a meter reading for 12 months with eon. We are on the following plan E.ON SaveOnline 3 which charges at Electricity Normal units up to 900 kWhs per year 19.257 pence Normal units 9.7545 pence per kWh Gas Normal units up to 2680 kWhs per year 6.17085 pence Normal units 2.68485 pence per kW I pay by…
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Free solar panel feedback discussion: HomeSun
This thread is specifically to discuss feedback forHomesun's free solar panels (Link) If you've had solar panels installed by this company, we'd love to know how it went, so we can improve the guide. Things we'd like to know: * Whereabouts are you? * How smooth was the panel-fitting process? * How much did you save on your…
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Many Questions about All Electric House and Heating
Hi All, Firstly THANK YOU for taking the time to read this and offer your help, it is appreciated. Right now on to the topic in hand. I live in a one bedroom ground floor flat and I am all electric, I need to pick your brains as to what's what. I have night storage heaters (I only use one) and an electric water boiler. I…
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Prepayment or Direct Debit - Which is best?
Hello all, We moved into our new house a month ago, and it has a prepayment electricity meter. We had never used one before, but we've gotten to quite like the convenience, and it's cheaper than what we were paying at our old property on DD. Before we moved, I used an energy switching comparison site to set up a new…
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Newbie to Elec Bills
Ok, so I have got the urge to save my Mum some money. She pays the electricity and pays £740 a year. Just been on mysupermarket and I have a few quotes for £500-650. The cheapest is NPower Go-Fix 5 and it says Fixed until 31/5/2012. What happens on 1/6/2012? Does this mean the price changes? I expect a higher price because…
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adding spurs to a room
I am currently adding some 13 amp spurs to an existing ring main in a room in my house. The room is not a kitchen, but I am planning to fit it out as a kitchen at a later date. As I understand it if I were modifying the electrics in a kitchen then i would need to notify the authorities but what is my situation; as right…
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British Gas online quotes
I have just spoken to BG about switching online (after having used Uswitch) and it seems that the plan both Uswitch and the BG site offer me is "not available and cant be guaranteed" - its a £100+ year saving yet BG said theire site may be wrong. Uswitch show the offer but say it can only be got via BG not other way Surely…
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Long suffering gas problem - advice needed
Hi there, This is quite a long story so i'll begin. I moved into a flat a two years ago, thought everything was fine then when a couple of people moved out I took over paying the bills. Soon after this we started receiving large bills from British Gas, all relating to several different accounts and totalling over £3000, up…
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British Gas make me want to scream!!!!
Hello, hope someone can advise me on what to do with this, I am so annoyed. Moved into my current address 09 2009 and have always used British Gas.When I first moved in I paid in full quarterly.I then made probably the worst decision I could have to switch to monthly direct debit. This took almost 3 months to set up as…
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GAS: Back Billing with EON
Afternoon all, need some help and advise please with regards to a tricky situation! Will give the facts first to build the picture.....: Move into new build house Mar-2009 (gas meter installed in June 2008 according to install date on meter). Landlord says Elec/Gas is with EON and to call them to setup the account....…
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Prepayment meters that bill you later !
I have prepayment meters for both gas and electricity. This is to help manage the payments, which suits me. However, I have recently received a bill as well for electricity, saying I have used more than the pre-paid amount. My understanding of pre-payment meters was that I could only use what I pay for in advance. I have…
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EDF - Customer Services
I am an EDF customer and wanted to write to their customer services dept. On their website the address stated is: Customer Service Team EDF Energy FREEPOST RRYZ-BRTT-CBJS Osprey House, Osprey Road EXETER, EX2 7WN BUT when I called EDF by phone and asked, they said: Customer Services EDF Energy Freepost 3814 London WC1V 6AJ…
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Swalec Easywarm Tariff
Is anyone out there on this tariff? It was available in Wales to over 50s. I have had a letter from Swalec telling me they are cancelling it on 25 05 11 giving me less than six weeks to find another supplier. I know at least two other people on this tariff and neither of them have been notified:eek:
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Someone please help. Long, sorry!
Hi everyone, this is my first post on here as im lost and i dont know where to go or who to talk to for advice. We moved into the house in June last year, between June and Oct we were paying £60 a month electric. And using on average about £50/£55. When the heating came on i upped my bills to £90pm. The heating is an…
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BritishGas Energy Smart
Hi all, Not sure if this is a problem with my online british gas account as only been on the new meter for 2 months but i just went to check on my Energy Smart account to use the Predict my Next Bill for my Elec usage and noticed on the 'Your Account Summary' that my last meter reading shows correct which is shown as 00250…
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switching providers - any hints and tips?
hi i've recently moved in with my girlfriend and, after seeing how much eon are getting out of her every month, have persuaded her to consider switching. they are currently getting £75 a month out of her for a small one-bed flat and recently sent her a letter saying it was going up to £100! i soon got them to stop that but…
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npower want £1435 from me?
Hi all, I've always had problems with npower in the past but things have just stepped up a notch as my electricity statement has popped up at £1400, based on actual/estimated readings. Several readings have been made over the two years or so I've been with them and they have visited the property to take readings…
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old bill
Hi all, I'm hoping someone will be able to help. In June 2008 I moved to a flat and tried to find out who to start payments to for my Gas & Electric, nobody took responsibility for the supply. Both myself and the landlord tried for months and months, but know one wanted to take my money. In september 2009 I moved out of…
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Eon Transposed Readings
Hi, Eon are trying to charge us for under billing us for the last 12 months electricity because our meter readings were transposed. They admit its their fault, can they still charge us for the last 12 months? Has anyone else been through this? Thanks for any feedback.
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